Client Regulatory Reporting Analyst, Citi

Citi

Location:
United Kingdom, Belfast

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Client Regulatory Reporting Analyst will be responsible for dealing with client queries daily, managing exceptions, risks and issues whilst maintaining an open dialogue with Citi’s clients. The analyst will work with wider Citi teams to help establish new controls to help Citi become more proactive than reactive when engaging clients with Regulatory Reporting issues to ensure Citi provides excellent service. This role includes acting as a point of contact for clients, tracking risks, improving controls, and maintaining procedure documents.

Job Responsibility:

Direct point of contact for clients with accountability to ensure all client queries are addressed efficiently and effectively and providing a superior client service
Build and maintain relationships with multiple teams internally and externally to ensure queries are understood and addressed in a timely manner
Identification and tracking of risks and issues, ensuring appropriate escalation processes and timelines are followed, to drive and deliver improvements where issues are identified
Work collaboratively across time zones to provide the best service to clients and partner with implementation teams to develop and continually improve controls
Creation, maintenance and enhancements of procedures and process documents to ensure services are being provided to clients in the most efficient way possible
Conducting root cause analysis on trade submissions to identify errors, creation of daily MIS and oversight of end-to-end remediation of these items
Maintaining a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis

Requirements:

Strong interpersonal skills to develop relationships both internally and externally to collaborate effectively
Excellent communication skills (verbal, written, presentation) and ability to liaise with external clients and establish effective working relationships and partner across the organization with a clear client orientation
Strong organization and multi-tasking skills
Flexibility to handle multiple tasks and changing priorities along with a desire to work in a dynamic environment
Strong analytical and problem-solving skills
Self-reliant, good problem solver results oriented
Strong risk management and control mindset
Energetic, flexible, collaborative, and proactive

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
June 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Client Regulatory Reporting Analyst