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Client Project Manager

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NTT DATA

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Location:
Saudi Arabia , Riyadh

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Client Project Manager at NTT DATA is a key role responsible for leading and directing concurrent client projects, ensuring timely delivery and client satisfaction. The ideal candidate will have 2-3 years of hands-on project management experience, a bachelor's degree in business or project management, and strong skills in stakeholder engagement, risk management, and communication. Certifications such as PMP or ITIL are preferred. This position requires a strong IT services background and the ability to work in high-pressure environments. Join NTT DATA to make an impact in a fast-paced delivery environment!

Job Responsibility:

  • Leads and directs concurrent standard or complex projects, often managing multiple projects in parallel within fast‑paced delivery environments
  • Engages with stakeholders to deliver projects from original concept through final implementation
  • Ensures client satisfaction and manages escalations, acting as a single point of contact to the client, demonstrating confidence, resilience, and a strong assertive delivery approach when faced with challenging stakeholders or high‑pressure situations
  • Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
  • Manages the delivery of the project, including rigorous scope control and change management
  • Documentation and management of risks and issues
  • Ensures clear and concise communications to all stakeholders
  • Provides pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal. This may include client presentations of our delivery approach as part of a tender process
  • Identifies opportunities and influences the sale by conducting a business conversation with the client, positioning organizational consulting and technical services offerings
  • Coordinates activities of the project teams through task delegation and resource assignment
  • Performs any other related task as required

Requirements:

  • 2–3 years of hands‑on project management experience, with the ability to plan, organize, and execute projects from initiation to completion
  • Ability to establish strong relationships with internal stakeholders and external clients
  • Ability to manage customer satisfaction, commitment, and expectations to high service levels, and manage escalations effectively with a firm, solutions‑driven mindset
  • Excellent communication skills are essential
  • this role requires a confident, resilient communicator who can challenge constructively and defend delivery commitments when required
  • Ability to work in high‑pressure environments
  • Ability to manage urgent and complex tasks simultaneously
  • Strong business acumen and commercial awareness
  • Passionate, high‑energy, self‑driven, and results‑oriented
  • Strong influencing ability whilst taking a collaborative approach
  • Competent in project change management
  • Strong IT services background is mandatory, with experience delivering projects related to infrastructure, systems, or enterprise technologies
  • Strong problem‑solving and analytical skills to identify and address issues that may arise during project implementation
  • Bachelor's degree or equivalent in business and / or project management or related field

Nice to have:

  • Exposure to software application delivery and/or AI‑related projects is a strong advantage
  • Project management certification is beneficial but not mandatory
  • ITIL certification is beneficial

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
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