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The Muse Logo The Muse · Sales

Client Partner

United States, Chicago Employment contract 106277.00 - 175000.00 USD / Year · Job Posted June 29, 2026
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Job Description

Reporting to Sales Leadership, the Client Partner is responsible for managing and growing a portfolio of client relationships for CCC Intelligent Solutions. This is a hands-on, client-facing sales role focused on deepening commercial partnerships, driving account growth, and expanding adoption of CCC's strategic products. The Client Partner operates as a trusted advisor to clients, balancing relationship management with disciplined sales execution. This role requires the ability to prioritize across a portfolio, identify whitespace, build pipeline, and execute structured sales plays while maintaining a consultative, value-driven approach.

Job Responsibility

  • Own and manage day-to-day commercial relationships for a portfolio of client accounts, serving as the primary point of contact and trusted advisor
  • Drive revenue growth by identifying and closing upsell and cross-sell opportunities across the client portfolio, with a primary emphasis on strategic growth products
  • Develop and execute annual account plans to support consistent year-over-year growth, including whitespace analysis, pipeline development, and disciplined sales execution
  • Build and maintain a healthy, well-qualified pipeline, advancing opportunities through a defined sales process and maintaining accurate forecasting and CRM hygiene
  • Partner closely with customer delivery teams to monitor client satisfaction, ensure retention, and drive measurable value realization
  • Represent the voice of the clients internally, sharing feedback to inform product innovation and go-to-market strategy
  • Collaborate with peers and sales leadership to share best practices and contribute to a high-performing sales culture
  • Carry an annual ACV quota and hold accountability for revenue, pipeline, and forecast accuracy

Requirements

  • 5+ years of experience building and managing client relationships
  • The candidate must have a proven track record managing commercial relationships with clients, ideally in a SaaS or technology environment
  • Experience co-creating solutions that solve complex client problems is highly valued
  • Demonstrated success growing client accounts
  • The candidate must have proven experience accelerating growth within existing client accounts, including identifying expansion opportunities, deepening executive relationships, and delivering measurable results
  • Demonstrated tech sales competency
  • The candidate should have experience operating within a defined sales methodology - building pipeline from whitespace, running structured sales plays, managing a forecast, and navigating complex, multi-stakeholder deals in a SaaS or technology environment
  • Candidates who have spent their careers in purely relationship or account management roles without these commercial mechanics will find this role challenging
  • A strong understanding of the insurance industry is a significant plus - whether through direct domain expertise or a demonstrated track record successfully selling to or partnering with insurance clients
  • Familiarity with claims processes and insurance operations is particularly valuable
  • The ideal candidate is a confident communicator who builds trust with clients, peer functions, and internal teams alike
  • They are skilled at navigating complex organizations and driving alignment across multiple stakeholders

Nice to have

  • A strong understanding of the insurance industry is a significant plus
  • Familiarity with claims processes and insurance operations is particularly valuable

What we offer

  • 401K Match
  • Paid time off
  • Annual Incentive Plan Performance Bonus
  • Comprehensive health insurance
  • Adoption Assistance
  • Tuition Reimbursement
  • Wellness Programs
  • Stock Purchase Plan options
  • Employee Resource Groups
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • HSA
  • HSA With Employer Contribution
  • On-Site Gym
  • Mental Health Benefits
  • FSA
  • Pet Insurance
  • Family Support Resources
  • Adoption Assistance Program
  • Adoption Leave
  • Non-Birth Parent Or Paternity Leave
  • Birth Parent Or Maternity Leave
  • Flexible Work Hours
  • Remote Work Opportunities
  • Hybrid Work Opportunities
  • Work-From-Home Stipend
  • Commuter Benefits Program
  • Casual Dress
  • Happy Hours
  • Snacks
  • Some Meals Provided
  • Company Outings
  • Holiday Events
  • Paid Vacation
  • Paid Holidays
  • Personal/Sick Days
  • Leave Of Absence
  • Volunteer Time Off
  • 401(K)
  • 401(K) With Company Matching
  • Company Equity
  • Stock Purchase Program
  • Performance Bonus
  • Relocation Assistance
  • Financial Counseling
  • Tuition Reimbursement
  • Promote From Within
  • Mentor Program
  • Shadowing Opportunities
  • Access To Online Courses
  • Lunch And Learns
  • Work Visa Sponsorship
  • Internship Program
  • Leadership Training Program
  • Diversity, Equity, And Inclusion Program
  • Employee Resource Groups (ERG)
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