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Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA: As a Cloud Client Partner at NTT DATA, your role will focus on identifying, developing, and closing managed service and outsourcing deals. You'll be our clients' trusted advisor, leveraging consulting-led sales skills to engage and secure opportunities with decision-makers. Working directly with clients from various industries, you'll play a crucial part in understanding their unique needs and promoting our cloud managed services solutions. You'll build and nurture strong relationships with client leaders, ensuring a deep understanding of their business and the industry they operate in. Your day will involve generating demand, addressing client objections, and constructing managed services deals that meet both client and organizational needs. Importantly, you'll help translate complex requirements into actionable, win-win solutions. Collaboration is key in this role. You'll partner with internal sales teams, delivery experts, and external vendors to drive deals from conception to closure. By participating in regional sales governance processes and deal clinics, you'll ensure that we're consistently aligning on business outcomes and maximizing opportunities for our clients. You'll also drive the sales process by managing a pipeline of opportunities, developing client-centric strategies, and supporting the negotiation and contracting process. Ensuring DATA accuracy and providing insightful, DATA-driven reports will be essential in tracking progress and performance. This role offers a unique opportunity to partner with some of the world's leading organizations, guiding them through their transformation journeys with our cutting-edge cloud solutions. Your expertise will help clients transition to new business models and achieve long-term success.
Job Responsibility
Generates demand and selling Cloud Managed Services solutions
Generates demand by assisting clients to identify and qualify current needs and effectively articulate how the company can add value through its Cloud services and solutions offering
Addresses the objections that a client may pose in moving to a Cloud managed services solution
Appropriately allocates sales time between assigned clients and new prospect opportunities
yet ensure focus remains on the top clients/prospects and balance opportunity size with likely outcomes
Sales partnership - The success of the services agenda and successful sales will rely on successful partnership with others
this will include regional leads and services teams to work on the best outcome for the client
Engages and coordinates with partners and/ or vendors to drive select deals through vendor-based opportunities
Engages with the broader organization such as the Offer Management, Commercial Architecture and delivery teams to promote and support high-value services opportunities
Participates in regional sales governance processes and deal Clinics to profile opportunities
Managed Services industry trusted advisor - Builds deep and long-term relationships with client leaders in a Managed Services opportunity and executes a competitive win strategy through understanding the client’s business requirements and competitive landscape
Maintains a high level of relevant service knowledge to have meaningful conversations with clients
including the industry that the client operates in
Contributes to the knowledge base of the company's services solutions within a services practice by sharing best practices with internal teams as well as client teams
ensuring that internal teams are aware of typical client challenges
Deal construct – Helps build and support commercial solutions for Managed Services solutions and design deals that meet client’s needs and ensure win/win solutions for both client and the organization
Constructs the managed services deal including the commercial modelling, negotiate contractual terms, mitigate legal risk and obstacles, and move the proposal to close to meet assigned quota
Drives the sales process - Manages a pipeline of opportunities and creates and documents a shared strategy to meet sales target such as net new customer pursuit plans to land new logos, activities to achieve client satisfaction, minimize churn, cross-sell, upsell, revenue, and margin goals
Collaboratively works with extended sales teams and commercial architects to successfully position the service and see the opportunity through to closure
Partners with internal teams to ensure scope of work and proposals are tracked, managed and delivered on time
Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders
Ensures DATA is accurate based on sales reporting standards to provide DATA-driven insights
Supports the negotiation of deals with clients and leads the internal account management team to enable conclusion of services deals
Contributes to the knowledge base of the company's solutions and services by sharing best practices, industry and technology trends with internal stakeholders and clients
Participates in regional reporting cadence as it relates to regional performance and major deal reviews
Requirements
Good knowledge of cloud infrastructure principles and products
Good understanding of and the ability to position organization's services offerings that may span multiple technology domains across Cloud Infrastructure Managed Services, Support Services, Consulting Services and Technical Services
Good understanding of platform delivered services and how to articulate the value of standardized, centralized and optimized services
Conversant with a business outcome led approach to sales
Proficiency in working with major cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and others
Good understanding of broader IT infrastructure components, such as servers, storage, virtualization, and DATA centers
Understanding how networking works in a cloud environment to enable the design of effective solutions
Good understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations
Have the legal knowledge to discuss contracting with the client and understand how to position terms as a value exchange
Client-centricity coupled with problem solving
Familiarity with cloud security best practices, identity and access management (IAM), encryption, DATA protection, compliance standards, and security monitoring within cloud environments
Understanding of hybrid cloud architectures and strategies
A comprehensive understanding of cloud infrastructure technologies and an awareness of IoT concepts and how they impact cloud infrastructure design
Good business acumen and negotiation skills to craft solutions that are beneficial to the company and the client
Ability to proactively and independently identify and qualify opportunities, an entrepreneurial mindset if key
Natural team player – ability to coordinate and liaise with delivery teams across multiple business areas
Quick learner to understand any new solutions that are ready to take to market
Demonstrated impressive track record of managed services solutions to large enterprise accounts
Proof of structuring large, multi-year profitable contracts
Seasoned ability of building strong relationships with clients across all levels
Seasoned experience of networking with senior internal and external people in the specialist area of expertise
Experience in managing the entire sales process, contracting process and legal implications of a deal
Seasoned sales, client engagement and business development experience with requisite understanding of relevant markets and market penetration strategies
Nice to have
Bachelor's degree or equivalent in a Technical or Sales field or related
Certifications such as Scotworks and Solution selling is desired
Solution Selling/SPIN certifications is desired
Desired technology certifications include (any one or more) - Azure (AZ900 – Azure Fundamentals), AWS (AWS Cloud Practitioner), VMWare (VTSP or VTSP for AWS/Azure), ITIL (Version 3 or later)