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Client Partner

Open Partners

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Location:
United States , Seattle

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Category:
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Contract Type:
Not provided

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Salary:

150000.00 USD / Year
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Job Description:

The Client Partner is a central leadership role within the Client Leadership track, responsible for owning client relationships, leading strategy, and driving commercial growth. You are the day-to-day senior voice of Open Partners for your clients, shaping their marketing and business direction with consultancy-grade clarity, foresight, and influence.

Job Responsibility:

  • Lead the development and deployment of Effectiveness Roadmaps, RISE strategies, Annual Plans and Business Reviews
  • Own the creation and delivery of strategic narratives that integrate media, data and creative
  • Proactively identify strategic opportunities and risks
  • bring clear, structured recommendations
  • Lead client meetings with confidence, clarity and consultancy authority
  • Brief and partner with the Client Delivery Centre of Excellence
  • Shape how cross-functional teams collaborate and maintain standards
  • Leads a high-performing client team
  • Own commercial performance for your client portfolio
  • Identify and convert upsell, cross-sell and expansion opportunities
  • Maintain ≥95% forecasting accuracy
  • Partner with Principals on multi-year contracts or renegotiations
  • Understand client business models deeply
  • Build deep, trusted relationships across all levels
  • Develop and maintain client Champions
  • Spend meaningful physical time with clients
  • Demonstrate exceptional communication and influence
  • Lead or support senior conversations
  • Represent OP with professionalism and credibility
  • Use structured thinking, foresight and analytical rigour to solve complex challenges
  • Prioritise initiatives and solutions based on business impact
  • Lead hypothesis creation, testing and experimentation plans
  • Help clients navigate change, uncertainty and transformation
  • Contribute to OP’s collective intelligence
  • Help define how AI, automation and agent-based systems should be applied
  • Demonstrate strong integrated knowledge across media, creative and data disciplines
  • Act as the single source of truth for the client narrative
  • Ensure all work across disciplines is aligned, integrated and consistent
  • Provide structured feedback to Delivery and specialist teams
  • Bring perspectives on innovation, market shifts and best practice

Requirements:

  • Proven experience in a client-facing strategic or consultancy environment
  • Advanced strategic and analytical capability
  • able to turn insight into integrated recommendations
  • Demonstrated relationship-building and influencing skills across seniority levels
  • Strong commercial grounding (forecasting, budgeting, fees, value creation)
  • Excellent communication and narrative-building skills
  • confident presenting to senior stakeholders
  • A high standard of professional excellence and personal accountability

Nice to have:

  • Experience working across media, creative and data disciplines
  • Exposure to growth strategy, marketing transformation or commercial modelling
  • Experience leading integrated planning or cross-functional projects
  • Experience preparing or presenting to C-suite audiences

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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