Client Partner Jobs

AKQA

Location:
Netherlands, Amsterdam

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Client Services team are entrepreneurs who champion clients and colleagues alike. With a keen sense for turning insight into opportunity, they are responsible for building relationships that foster commercial viability for our studio and our clients business. A Client Partner is a leadership position that requires expertise in transformational programs of work that deliver positive outcomes through products and service ecosystems, differentiated business models and the brand experience surrounding them. This role is central to driving the commercial health of the studio by ensuring the quality of AKQA deliverables, strong client satisfaction, and high employee engagement. The Client Partner will drive existing and new deliverables, lead pitches and pursue new growth opportunities for the studio. As a key member of the Client Services team, the Client Partner will play a pivotal role in providing leadership so that the CS team-members have the best environment for excellence. Reporting to the Client Services Director, you will partner with our Leads and interdisciplinary teams to create a work environment that fosters collaboration and innovation.

Job Responsibility:

Strategic Client Leadership: Grow organic business for key accounts - lead and mentor other Client Services team members
Sets strategy for account group - Strategic leadership of the internal team, setting the vision for the account
Provides thought leadership to both clients and internal teams
Makes the account team aware of senior level client challenges
Reports on client activity for executive meetings
Provides senior clients and their boards with digital marketing expertise and innovative ideas
Consults on their business challenges to deliver a positive difference to their bottom line
Presents Strategic services offering to develop partnerships, new services and solutions
Business Development: Identify, engage, convert and scale new opportunities into long-term client relationships
Lead regional pitch responses and procurement processes
Develop relationships with prospective clients, while maintaining existing client relationships
Partner with discipline leads to create contract-winning proposals
Understand the language of business to grow our CX, Venture and Product revenue targets
Become a subject matter expert on topics that drive our clients business
Maintain a strong understanding of products and services, and innovating new ways to serve businesses
Work tightly with a multidisciplinary team to design a new venture that creates new sources of revenue
Leverage relationships to extend AKQA remit within client organisation
Seek out opportunities with related client brands
Run the entire pitch process and bring new clients into AKQA seamlessly
Use AKQA knowledge and experience to generate new business opportunities
Help others to understand strategy for identifying new business opportunities
Financial + resource management: Revenue responsibility for +€7mm studio
Ensure effective pricing strategy while maintaining overall client profitability targets
Successfully negotiate with client procurement teams
Negotiates rate cards with clients as well as retainers and financial structure of an account
Organise team resources and configuration and sets out detailed month by month forecasts
Uncover, analyse, and anticipate appropriate payment models and pricing structures for target customers

Requirements:

7-10+ years working in a client services or account management role in a creative environment
Prior success in business development and building and maintaining client relationships
Understanding of a strategic consulting and professional services approach
Experience of managing global clients and leading accounts at a senior level
Comfort and experience in building and leading world-class teams
Demonstrates an in-depth understanding of wider commercial issues
Experience of inspiring and managing teams
Highly competent and confident presenter in Keynote
Possesses a strong quality of leadership, in both the work and in decision-making
High emotional intellect, the ability to drive projects and lead an internal team through various scenarios with clients
Operational savvy and know-how, in order to work with the teams and draw the balance between servicing our clients and protecting our own team and interests

What we offer:

Access to our diverse network of specialists by collaborating across our European, Middle East and South African studios
Work in an environment which fosters a meritocratic culture and encourages ownership
Surrounded by some of the brightest minds in their fields
Explore our extensive range of benefits

Additional Information:

Job Posted:
December 05, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Client Partner