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Client Partner - Public Safety & Defence

United Kingdom, Any UK Office Hub (Bristol / London / Manchester / Swansea) 90000.00 - 110000.00 GBP / Year · Job Posted March 04, 2026
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Job Description

Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.

Job Responsibility

  • Responsible for growing a portfolio of strategic accounts within one of our Industry Sectors
  • Develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them
  • Lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we’re making strong progress towards our strategic growth goals in your accounts
  • Develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech’s value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity
  • Identify specific sales opportunities within your accounts and to proactively take new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio
  • Lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi-million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M
  • Identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner
  • Work with marketing to help build awareness in your accounts and target accounts
  • Continually build your network and our influence within the client's organisation
  • Manage account profitability and take the lead on the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines

Requirements

  • A strong track record in developing growth in your strategic accounts, up-selling and cross-selling new services and building strong, long-lasting value-based relationships with stakeholders
  • Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors
  • Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business
  • A strong track record in winning multiple multi-million-pound contracts and delivering against quarterly and annual targets
  • An appreciation and knowledge of technology delivery, agile methodologies, etc.
  • Broad technology experience and a sound awareness of technology and public sector trends and policies
  • Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients
  • Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level
  • Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders

Nice to have

Home Office experience and existing relevant networks would be beneficial, but not essential to the role

What we offer

  • 30 days of paid annual leave plus bank holidays
  • Flexible Working Hours
  • Flexible Parental Leave
  • part time remote working for all our staff
  • Paid counselling as well as financial and legal advice
  • Flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan
  • optional social and wellbeing calendar of events

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