CrawlJobs Logo

Client Partner - Patient Scheduling

Philippines, Taguig City · Job Posted December 14, 2025
Apply Position
Job Link Share

Job Description

This role involves assisting patients to successfully complete obtaining appointments with the medical provider.

Job Responsibility

  • Assist patients for scheduling their appointments
  • Handle appointment change or cancellations upon patient request
  • Set up appointments based on inbound referrals
  • Schedule appointments according to outstanding request lists
  • Make and receive inbound/outbound calls

Requirements

  • Willing to work at our office in McKinley Hill, Taguig
  • Can work on a fast paced, high call volume call center account
  • Minimum 1 year experience in handling patient scheduling account

Nice to have

Knowledge of Healthcare terminology will be considered a plus

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Client Partner - Patient Scheduling

8 matching positions

Field Entitlement Enrollment Advocate

The Entitlement Advocate provides Healthfirst Medicare Advantage Plan(MAP), Mana...
Location
Location
United States , New York
Salary
Salary:
42200.00 - 65960.00 USD / Year
healthfirst.org Logo
Healthfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED from an accredited institution
  • Member facing or customer service experience
  • Be able to work 9am-5:30pm schedule
  • Be able to travel throughout the 5 boroughs, Westchester, Orange, Sullivan, Rockland, and Nassau County
  • Capability to work in a Hybrid Schedule (remote/office/field)
  • Tech Savvy computer skills such as Microsoft Office Suites: Outlook, Excel, Word, PowerPoint
  • Bilingual
  • Be able to communicate and engage with the leadership team on virtual platforms such as Zoom or Microsoft Teams chat as well as in person
Job Responsibility
Job Responsibility
  • Handle inbound and outbound calls to and from customers to address their needs while adhering to our service level goals
  • Screen all incoming calls and handles accordingly
  • Transfer calls to appropriate staff, unit, or department
  • Assist callers requesting assistance with Medicaid Renewal application, Medicare Savings Program application, and New Medicaid Applications
  • Outreach Senior Health Partners, CompleteCare, and Life Improvement Plan members according to approved scripts
  • Research ePACES and/or Marx for Medicaid and Medicare eligibility, exclusion, and exemption codes
  • Consult with HRA Medicaid staff as needed and report to supervisor any need for HRA consultation
  • Document all client calls /outcomes in database systems
  • Schedule appointments to see members/prospects out in the field to assist with Medicaid Issue or restriction code removals or demographic information changes
  • Educate potential members on Senior Health Partners, Long term care plan benefits answering questions regarding plan’s features and benefits as well as go through eligibility and requirement for enrollment
What we offer
What we offer
  • medical, dental and vision coverage
  • incentive and recognition programs
  • life insurance
  • 401k contributions
  • Fulltime
Read More
Arrow Right

Software Engineer

We are looking for a Software Engineer to join a collaborative team in Delaware,...
Location
Location
United States , Delaware
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of hands-on experience in software engineering, application support, or a related technical role
  • Proficiency with C#, .NET, ASP.NET, JavaScript, and React.js in a hands-on development environment
  • Experience developing or supporting desktop applications, SaaS platforms, or both
  • Working knowledge of TCP/IP networking and the ability to troubleshoot connectivity or infrastructure-related issues
  • Familiarity with Windows and Linux administration, including server or virtual machine support
  • Strong communication skills with the ability to work effectively with both technical teams and customer stakeholders
Job Responsibility
Job Responsibility
  • Design, enhance, and maintain software applications for desktop and cloud-based environments using modern development tools and frameworks
  • Provide technical support to internal teams and external users by diagnosing issues, resolving problems, and communicating solutions clearly
  • Manage and troubleshoot network connectivity and related systems to help ensure reliable day-to-day operations
  • Configure, administer, and maintain servers, virtual machines, and office or data center hardware across Windows and Linux environments
  • Build and support product integrations, data interfaces, and related utilities that enable core business and client workflows
  • Perform recurring system administration tasks such as backups, scheduled data updates, reporting processes, and license tracking activities
  • Contribute to software design, testing, debugging, and user interface improvements for solutions involving barcode scanning and patient safety workflows
  • Partner with colleagues and customers to assess technical needs, support demonstrations, and recommend enhancements or new functionality
  • Create and maintain documentation, user guidance materials, and support resources that promote consistent product usage and best practices
What we offer
What we offer
  • medical, vision, dental, life and disability insurance
  • 401(k) plan
  • free online training
Read More
Arrow Right

Supervisor - Community Support Services

The Supervisor of Community Support Service will be responsible for the supervis...
Location
Location
Canada , Rainy River, Emo, Fort Frances, Atikokan
Salary
Salary:
32.88 - 43.85 CAD / Hour
riversidehealthcare.ca Logo
Riverside Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Certificate of Competence from the College of Nurses of Ontario (RPN), OR Two-year post-secondary diploma in business administration, healthcare administration, or an equivalent combination of education and work experience as deemed appropriate by Riverside Healthcare Facilities Inc.
  • Minimum 3 years related experience in a healthcare setting, including experience in community environments
  • Experience with supervision of staff, scheduling of staff, day to day oversight, performance management, and labour relations preferred
  • Knowledge of budgeting, and financial management preferred
  • Demonstrated knowledge and understanding of Home and Community Care Support Services locally, regionally and provincially
  • High degree of proficiency using office software applications, including word processing, spreadsheet and email software
  • Knowledge and understanding of software applications specific to Home and Community Care and Hospital sector (i.e. Health Partners Gateway and AlayaCare) is an asset
  • Ability to problem solve, exercise good judgement, build effective relationships, work productively in a team environment
  • and demonstrate tact and diplomacy
  • Demonstrated ability to function effectively in a fast-paced healthcare environment with excellent organizational and time management skills with the ability to multitask and prioritize workload in an office setting
Job Responsibility
Job Responsibility
  • Supervision and leadership of all programming, with direct oversight of the Community Support Services Coordinators
  • Ensure benchmarks for quality care and productivity are met
  • Assist the Community Services Director in the planning, organizing and delivery of all community support services
  • Monitor both clients and staff to ensure appropriate services are delivered
  • Performance management of staff under their direction including performance appraisal, training and development, and if required, discipline
  • Assist with the hiring, orientation, training, supervision, evaluation and discipline of the Community Support Services (CSS) staff
  • Oversee scheduling in accordance with appropriate collective agreements to ensure staffing is aligned to client and program needs
  • Accountable to ensure payroll submissions are provided on time and are accurate
  • Handle private and confidential information relating to staff illnesses, disciplinary procedures, grievances and labour relation issues
  • Ensure all Occupational Health & Safety requirements are met regarding inspections, required meetings, and minute taking
  • Fulltime
Read More
Arrow Right

Assistant Clinic Manager

Assistant Clinic Manager (ACM) - Location: Newbury Street, Boston, MA. Job Type:...
Location
Location
United States , Boston
Salary
Salary:
28.75 - 32.00 USD / Hour
skinlaundry.com Logo
Skin Laundry
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-2 years of management experience in a retail environment
  • Comfortable with selling in a high-volume retail clinic
  • Passion for accessible and inclusive skin care beauty for all skin types
  • Enjoy working 1:1 with clients
  • Proficiency in Retail Math, MS Office Suite, and Outlook
  • Exhibit exceptional customer service and outreach
  • Ability to influence others
  • Strong verbal and written communication skills
  • Love to collaborate with others and thrive in a team environment
  • Love to learn and continuously grow
Job Responsibility
Job Responsibility
  • Create curated client experiences
  • Present and promote customized laser facials suited for clients' personal skincare needs
  • Discuss the importance of skin care protocols and products suggested by the medical team
  • Establish and maintain effective client retention processes
  • Celebrate the success of the clients' results
  • Partner with Clinic Manager in meeting and exceeding revenue goals
  • Use KPIs and propose action plans to elevate client experience
  • Plan and operate within the approved budget
  • Adjust staffing levels according to policy and standards
  • Support clinic success by improving efficiency and accuracy amongst all processes and procedures
What we offer
What we offer
  • Complimentary Employee Treatment & Product Discount Program
  • Vacation leave
  • Sick leave
  • 10 Paid holidays
  • Parental Leave
  • Health insurance - Medical, Dental, and Vision insurance options
  • 401k
  • Flexible Spending Accounts (FSA) - Health Care and Dependent Care
  • Voluntary Term Life insurance for employee, spouse, and child(ren)
  • Employee Assistance Program (EAP)
  • Fulltime
Read More
Arrow Right

Client Success Specialist

We are seeking a Client Success Specialist to support users of a healthcare soft...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Client-facing role with direct impact on user experience
  • Mix of product support, troubleshooting, and relationship management
  • Opportunity to work with key clients and support meaningful healthcare workflows
  • Strong fit for someone who likes problem-solving, ownership, and fast-paced support work
  • Visible role that helps shape client satisfaction and long-term success
  • Exposure to healthcare software, healthcare IT, EMR, or EHR platforms
  • Familiarity with front office, scheduling, patient intake, clinical workflows, or practice operations
  • Experience using ServiceNow or a similar ticketing / case management system
  • Ability to troubleshoot issues tied to system behavior, configuration, workflows, or user setup
  • Ability to manage high-volume of support requests while maintaining strong follow-up and service quality
Job Responsibility
Job Responsibility
  • Serve as a first point of contact for clients needing support with the platform through inbound calls, email, and ticket-based case management
  • Help users resolve day-to-day product issues related to navigation, workflow, setup, and standard system functionality
  • Troubleshoot software issues by identifying root causes, asking the right questions, and recreating problems when needed
  • Support clients using front-office and clinical-related features, providing clear guidance and practical next steps
  • Manage a consistent flow of support requests while staying focused on responsiveness, backlog management, and timely follow-up
  • Document client issues, case activity, and troubleshooting details thoroughly in ServiceNow
  • Escalate more advanced issues, bugs, or unresolved concerns to the appropriate internal teams with complete context and clear documentation
  • Keep clients informed throughout the support process with professional communication, timely updates, and strong follow-through
  • Share recurring issues, client feedback, and support trends with internal partners to improve service and product performance
  • Contribute to internal resources and knowledge-sharing materials that help improve resolution speed and consistency across the team
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Medical Front Desk Specialist

We are looking for a Hmong Bilingual Medical Front Desk Specialist to support a ...
Location
Location
United States , Saint Paul
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in a medical front desk, healthcare administration, or client services role with regular responsibility for scheduling and patient-facing support
  • Ability to manage high-volume data entry and maintain accurate records while handling multiple priorities in a fast-paced environment
  • Comfortable answering inbound calls, coordinating appointments, and supporting physician or provider scheduling activities
  • Working knowledge of Microsoft 365 and general office software used for correspondence, documentation, and presentations
  • Experience handling billing-related tasks, client payments, or other administrative financial processes with attention to detail
  • Strong communication and interpersonal skills, including the ability to use verbal de-escalation techniques when supporting clients and families
  • Ability to work effectively with individuals in behavioral health, mental health, or other sensitive care settings while maintaining professionalism and empathy
  • Hmong Bilingual is required
Job Responsibility
Job Responsibility
  • Welcome clients at the front desk, confirm appointments, and provide assistance in the reception area to create a positive and organized check-in experience
  • Coordinate scheduling for visits, meetings, transportation, interpreter support, and outside referrals while helping clients and guardians navigate next steps
  • Prepare intake materials, assemble client documentation, and partner with clinical staff to ensure required forms and information are completed on time
  • Provide day-to-day administrative support by managing calendars, drafting correspondence, creating basic presentation materials, and handling copying, faxing, filing, and mail processing
  • Process client copay collections in accordance with established cash-handling procedures and maintain accurate supporting documentation
  • Support referral routing by working with supervisors and program leaders to direct clients to the most appropriate services
  • Maintain timely and accurate records across databases and administrative systems in alignment with organizational procedures and compliance expectations
  • Assist staff with basic office technology troubleshooting, including common computer and printer issues, and offer practical guidance on routine system use
  • Contribute to process updates, policy-related tasks, and other special assignments by sharing ideas that improve workflow efficiency and service delivery
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Account Executive — B2B — Energy

The Inflation Reduction Act created a compliance mandate with real money behind ...
Location
Location
United States , New Braunfels
Salary
Salary:
75000.00 - 100000.00 USD / Year
salestalentinc.com Logo
Sales Talent Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6–10 years of B2B or B2G SaaS sales experience
  • Background in energy, clean energy, IRA/tax credit compliance, or construction technology
  • working knowledge of prevailing wage and apprenticeship (PW&A) requirements for IRA bonus credit qualification is a strong differentiator
  • Self-sufficient pipeline generator — you don’t wait for leads to come to you
  • you book your own meetings and manage your own conference and road show schedule
  • Comfortable with government-facing, relationship-driven sales — patient, consistent, willing to invest in in-person presence in a procurement-oriented environment
  • Activity-disciplined: targeting 4–5 demos per week
  • 100 calls → 10 connects → 2–4 demos booked
  • Salesforce proficiency
  • AI-savvy and ready to leverage AI-assisted prospecting and outreach tools
Job Responsibility
Job Responsibility
  • Own a nationwide B2B — Energy territory with full deal-cycle responsibility — from self-sourced prospecting through close and expansion
  • Manage deals ranging $20,000 – $300,000 with call points including: Finance and tax leads, compliance officers, project owners, and CFOs at energy developers and IRA credit-seeking companies
  • Partner with 9 SDRs and a dedicated CSM team while generating approximately 30% of your own pipeline through outbound prospecting, LinkedIn, conference activity, and road shows
  • Represent company at 10–12 industry conferences per year and execute targeted road shows (5–7 meetings per trip, coordinated with CSM team)
  • Marquee account targets include: Nextera, DOE-funded construction projects, PGNE, Rockway — and CHIPS Act manufacturers (Samsung, Intel, Micron) pursuing IRA enhanced tax credits
  • Help energy developers substantiate prevailing wage and apprenticeship data their tax advisors need to qualify for IRA bonus credits — a compliance requirement with significant financial consequence and real urgency
What we offer
What we offer
  • Full Benefits Package
  • 401k
  • Company Credit Card
  • Per diem
  • Federal mileage reimbursement
  • 401(k) with company match
  • Fulltime
Read More
Arrow Right

Principal Medical Writer, Patient Safety

Location
Location
India , Remote, Bengaluru
Salary
Salary:
Not provided
parexel.com Logo
Parexel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong analytical and problem-solving abilities, with the capability to independently evaluate complex data and draw meaningful conclusions
  • Exceptional communication skills, both verbal and written, including the ability to produce clear, concise, and accurate medical/scientific content
  • Excellent interpersonal and collaboration skills, fostering productive relationships with clients, cross-functional teams, and stakeholders
  • Effective organizational and prioritization skills, with the ability to manage multiple tasks enthusiastically and maintain attention to detail under tight timelines
  • Client-focused mindset, demonstrating flexibility, professionalism, and a proactive approach to meeting client expectations and expanding business opportunities
  • Strong negotiation and stakeholder management skills, ensuring alignment of resources, timelines, and deliverables across teams and departments
  • Cultural awareness and adaptability, enabling effective communication and collaboration in global, multicultural environments
  • Proficient in computer operations and IT tools, with expertise in web-based applications and familiarity with the Windows operating system and Microsoft Office suite (Word, Excel, PowerPoint)
  • Prior experience in pharmacovigilance, or related fields is preferred
  • Demonstrates Solid understanding of global pharmacovigilance regulations, medical terminology, and safety-related concepts
Job Responsibility
Job Responsibility
  • Independently lead the preparation/update of complex scheduled and unscheduled aggregate safety reports across multiple product types and regulatory regions
  • Serves as an SME for safety reports, developing templates, guiding teams, and creating strategies to address complex regulatory and data presentation challenges
  • Facilitate operational coordination, including scheduling and leading meetings, drafting agendas and minutes, tracking action items, and ensuring timely follow-up on open issues to support seamless project execution
  • Ensure compliance and quality across aggregate safety reports, performing detailed reviews for factual accuracy and internal consistency across documents
  • Manage the distribution of final reports to stakeholders, including partners, affiliates, and health authorities
  • Leads advanced safety signal detection and management for key products, integrating diverse data sources and innovative analytical approaches to identify emerging safety concerns
  • Provides expert interpretation of complex safety data patterns and trends across product lifecycles
  • Leads clinical safety activities for complex molecules, contributing to strategic decisions as part of the global safety team
  • Directs literature review strategies and critically evaluates scientific evidence for inclusion in safety documents
  • Leads safety evaluations for complex molecules and sensitive indications
Read More
Arrow Right