Client Partner for Accounts Receivable - Claims Tracking

• Follow up with insurance companies on denied claims through internal/client workflows
• Inspect patient documentation including authorization, nursing notes, medical documentation on client's systems, etc. and interpret the explanation of benefits ahead of conducting follow up
• Work towards optimizing key metrics such as days in A/R and collections rate, while keeping accurate records of all actions taken, insurance documentation and call notes to maintain a clear audit trail
• Analyze accounts receivable data to understand reasons for underpayment, denials and excessive days in A/R and document these using appropriate codes

• Fluent verbal communication skills for outbound calling
• Strong knowledge of denials management and A/R fundamentals
• Willingness to work continuously in night shifts
• Basic working knowledge of computers
• 1-4 years of experience in AR follow-up/denial management for US healthcare
• Knowledge of healthcare terminology and ICD/CPT codes

Familiarity with popular medical billing software packages will be considered a plus