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Client Partner - Digital Supply Chain

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NTT DATA

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Location:
United States , Remote

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Category:

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Client Partner for Digital Supply Chain at NTT DATA is a pivotal role responsible for managing client relationships and driving growth in the Manufacturing and High Tech sectors. The ideal candidate will have 12-18 years of enterprise sales experience, with a strong focus on supply chain transformation consulting services. Key responsibilities include leading complex pursuits, managing P&L, and delivering innovative solutions. A bachelor's degree is required, with an MBA preferred. The role demands strong skills in client relationship management, supply chain transformation, and business development.

Job Responsibility:

  • Act as the primary senior relationship owner for supply chain clients (COO, CSCO, VP Supply Chain, Operations leaders)
  • Build long-term trusted-advisor relationships by understanding the client’s business strategy, operating model, and supply chain maturity
  • Serve as the single point of accountability for overall account health, satisfaction, and value realization
  • Own revenue growth targets for the account across supply chain offerings (strategy, transformation, digital, AI, ERP, analytics, managed services)
  • Identify and shape new opportunities across the end-to-end supply chain: Plan (S&OP / IBP), Source / Procure, Make / Manufacturing, Deliver / Logistics, Return / Sustainability
  • Drive cross-sell and up-sell by aligning supply chain initiatives with broader enterprise programs (ERP, cloud, AI, data, finance)
  • Bring industry and supply chain thought leadership to client conversations (resilience, agility, cost-to-serve, service-level optimization)
  • Advise clients on emerging trends: AI / GenAI / Agentic AI in supply chain, Process mining and value realization, Network optimization, risk sensing, and resilience, Sustainability, ESG, and regulatory readiness
  • Help clients translate strategy into executable roadmaps with measurable value
  • Shape and lead value engineering: build ROI cases, define business outcomes, structure phasing (quick wins → scale), and align to exec KPIs
  • Build and leverage senior relationships across key technology ecosystems and channel partners to generate pipeline and accelerate wins
  • Drive joint GTM motions: shared account plans, co-sell pursuits, joint solution plays for Manufacturing/Hi-Tech, co-funded campaigns, and partner field enablement
  • Create a 'partner flywheel' with measurable partner-sourced and partner-influenced bookings
  • Be accountable for business outcomes, not just delivery: Cost reduction, Working capital improvement, Service-level performance, Inventory optimization, Cycle time reduction
  • Lead the full pursuit lifecycle: qualification, win strategy, team mobilization, solutioning, pricing, proposal governance, negotiations, and closure
  • Orchestrate internal teams (solutions, delivery, SMEs, legal, finance) and partner stakeholders to execute high-quality pursuits on time
  • Ensure CRM discipline, deal reviews, and governance practices that scale
  • Package repeatable Manufacturing/Hi-Tech plays
  • Represent the practice in industry forums/events and with partner communities
  • collaborate with marketing on industry campaigns

Requirements:

  • 12–18+ years enterprise sales experience
  • 7–10+ years selling Supply Chain / Manufacturing transformation consulting services
  • Strong track record closing complex, multi-stakeholder services deals in Manufacturing/High Tech (typical deal sizes $1M–$10M+
  • multi-year programs)
  • Demonstrated ability to generate net-new pipeline, expand key accounts, and lead high-performing pursuits
  • Proven partner/alliance selling experience and ability to co-sell effectively across ecosystems and channels
  • Executive presence with ability to engage COO/CIO/CDO/CSCO/VP Ops/VP Supply Chain/Manufacturing leaders
  • Strong commercial acumen: pricing, margin, deal structuring, contracting, and value-based selling
  • Bachelor’s required

Nice to have:

  • Deep familiarity with discrete/Hi-Tech manufacturing patterns: ETO/CTO/ATO, contract manufacturing/ODM, multi-tier BOM complexity, NPI/NPD, product lifecycle complexity, quality/yield constraints
  • Experience selling transformations involving planning platforms, control towers, MES modernization, WMS/TMS, and data/AI platforms
  • Exposure to global delivery models and managed services constructs
  • MBA and/or ASCM/APICS certifications (CSCP/CPIM)

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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