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Client Operations Manager

United States, New York City · Job Posted February 18, 2026
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Requirements

  • 5+ years of experience in operations, hospitality, facilities, or client services
  • Experience serving as the primary point of contact for client stakeholders
  • Experience managing budgets, P&Ls, and creating operational and financial reports
  • Previous people management experience

Nice to have

Familiarity with the Commercial Real Estate ecosystem

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Requirements
  • 5+ years of experience in operations, hospitality, facilities, or client services—preferably in a multi-site or field management role
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  • Team Leadership & Site Operations: Oversee and inspire host teams across multiple client locations
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  • Conduct regular site visits and virtual check-ins
  • Partner with the People Team to hire top talent and deliver exceptional onboarding experiences
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  • Build strong, trust-based relationships
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What we offer
  • FREE employee-only medical coverage under one of our plans
  • FREE short-term disability and FREE life insurance coverage
  • 4% employer match with our 401(k)
  • Eligible to become a shareholder and earn equity with top performance
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Client Operations Manager

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  • 5+ years of experience in operations, hospitality, facilities, or client services
  • Experience managing budgets, P&Ls, and creating operational and financial reports
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  • 5+ years of experience in operations, hospitality, facilities, or client services
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  • Experience serving as the primary point of contact for client stakeholders
  • Previous people management experience
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Client Operations Manager

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Client Operations Manager

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