Client Operations Associate Job at Office Angels (London)

Client Operations Associate

As a Client Operations Associate in our Operations Team, you will play a crucial...

Location

United States , New York

Salary:

75000.00 - 95000.00 USD / Year

Copper.co

Expiration Date

Until further notice

Requirements

Proven experience in a technical account management role, ideally within the cryptocurrency or financial services industry
Understanding of cryptocurrency technology, blockchain, and digital assets
Exceptional communication and interpersonal skills, with the ability to build rapport with clients
Problem-solving mindset and the ability to troubleshoot technical issues effectively
Detail-oriented and organised, with excellent project management skills
Self-motivated and capable of working independently as well as collaboratively within a team

Job Responsibility

Provide technical support to institutional clients, addressing their queries, troubleshooting issues, and ensuring a smooth experience
Take ownership and accountability of all incoming queries and managing client expectations under time pressures
Work closely with clients to understand their technical requirements
Collaborate with internal stakeholders across the firm to effectively resolve client queries
Gather client feedback and insights, relaying this information to our product development teams
Stay up to date with industry trends and the latest market developments, ensuring you are well-equipped to address client inquiries and provide expert guidance
Representing the values of Copper with the firms best interests, whilst ensuring what we do is for the benefit of the client, always acting with integrity

What we offer

Paid Time Off - 25days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service
Comprehensive health cover - medical, optical and dental benefits
Life Insurance
Commuter Benefit Programme

Fulltime

Client Success Associate

This role will focus on mastering the basics of what it takes to deliver Operati...

Location

United States , Tampa

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field of study preferred
Proven demonstration of commitment and work ethic in a school or work setting
Fast-paced and able to multitask in a high-pressure environment
Polished communicator with exceptional interpersonal skills, both verbal & written
Able to take verbal/written instruction and execute with confidence

Job Responsibility

Manage load board on a daily basis, which includes detailed data entry in load building and scheduling, tracking, reviewing available loads, and closing out loads to ensure overall execution
Focus on accuracy and timeliness while building loads for our customer account(s)
Obtain pickup and delivery appointments from the shippers and consignees within your customer’s network
Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates
Communicate with customer contacts proactively when a shipment will be delayed
Understand the Customer’s committed lanes and when to accept or reject loads being tendered by the customer
Establish a strong understanding and knowledge base of the industry, foundational skills, and of Arrive operations with a drive for continued educational opportunities
Consistently working towards expanding your relationship with your customer contacts by delivering timely and professional communication
Work with BD and Carrier counterparts to navigate issues that occur to provide best-in-class customer service
Determine how to maximize profitability with the freight that is available by looking at appointment times, flexibility, and other attributes that will get the best possible rate

What we offer

Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
Invest in your future with our matching 401(k) program
Build relationships and find your home at Arrive through our Employee Resource Groups
Enjoy office wide engagement activities, team events, happy hours and more
Leave the suit and tie at home
our dress code is casual
Work in the booming city of Tampa, FL – we are in a convenient location close to the airport, bay, and downtown
Start your morning with free coffee
Park your car for free on site
Maximize your wellness with free counseling sessions through our Employee Assistance Program

Fulltime

Client Success Associate

This role will focus on mastering the basics of what it takes to deliver Operati...

Location

United States , Austin

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field of study preferred
Proven demonstration of commitment and work ethic in a school or work setting
Fast-paced and able to multitask in a high-pressure environment
Polished communicator with exceptional interpersonal skills, both verbal & written
Able to take verbal/written instruction and execute with confidence

Job Responsibility

Manage load board on a daily basis, which includes detailed data entry in load building and scheduling, tracking, reviewing available loads, and closing out loads to ensure overall execution
Focus on accuracy and timeliness while building loads for our customer account(s)
Obtain pickup and delivery appointments from the shippers and consignees within your customer’s network
Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates
Communicate with customer contacts proactively when a shipment will be delayed
Understand the Customer’s committed lanes and when to accept or reject loads being tendered by the customer
Establish a strong understanding and knowledge base of the industry, foundational skills, and of Arrive operations with a drive for continued educational opportunities
Consistently working towards expanding your relationship with your customer contacts by delivering timely and professional communication
Work with BD and Carrier counterparts to navigate issues that occur to provide best-in-class customer service
Determine how to maximize profitability with the freight that is available by looking at appointment times, flexibility, and other attributes that will get the best possible rate

What we offer

Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
Invest in your future with our matching 401(k) program
Build relationships and find your home at Arrive through our Employee Resource Groups
Enjoy office wide engagement activities, team events, happy hours and more
Leave the suit and tie at home
our dress code is casual
Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown
Park your car for free on site
Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew
Sweat it out with the team at our onsite gym

Fulltime

Client Success Associate

This role will focus on mastering the basics of what it takes to deliver Operati...

Location

United States , Columbus

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field of study preferred
Proven demonstration of commitment and work ethic in a school or work setting
Fast-paced and able to multitask in a high-pressure environment
Polished communicator with exceptional interpersonal skills, both verbal & written
Able to take verbal/written instruction and execute with confidence
Detail and process oriented
Customer obsessed
Efficient
Proactive
Solutions driven

Job Responsibility

Manage load board on a daily basis, which includes detailed data entry in load building and scheduling, tracking, reviewing available loads, and closing out loads to ensure overall execution
Focus on accuracy and timeliness while building loads for our customer account(s)
Obtain pickup and delivery appointments from the shippers and consignees within your customer’s network
Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates
Communicate with customer contacts proactively when a shipment will be delayed
Understand the Customer’s committed lanes and when to accept or reject loads being tendered by the customer
Establish a strong understanding and knowledge base of the industry, foundational skills, and of Arrive operations with a drive for continued educational opportunities
Consistently working towards expanding your relationship with your customer contacts by delivering timely and professional communication
Work with BD and Carrier counterparts to navigate issues that occur to provide best-in-class customer service
Determine how to maximize profitability with the freight that is available by looking at appointment times, flexibility, and other attributes that will get the best possible rate

What we offer

Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
Invest in your future with our matching 401K program
Build relationships and find your home at Arrive through our Employee Resource Groups
Get recognized through our employee rewards program
Leave the suit and tie at home
our dress code is casual
Eat for free on Mondays and Fridays! Free breakfast on Mondays and lunch on Fridays!
Sweat it out using local gym discounts
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Take time to manage your physical and mental health – we offer company paid holidays, paid vacation time and wellness days

Fulltime

Client Success Associate

This role will focus on mastering the basics of what it takes to deliver Operati...

Location

United States , Chicago

Salary:

25.00 USD / Hour

Arrive Logistics

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field of study preferred
Proven demonstration of commitment and work ethic in a school or work setting
Fast-paced and able to multitask in a high-pressure environment
Polished communicator with exceptional interpersonal skills, both verbal & written
Able to take verbal/written instruction and execute with confidence

Job Responsibility

Manage load board on a daily basis, which includes detailed data entry in load building and scheduling, tracking, reviewing available loads, and closing out loads to ensure overall execution
Focus on accuracy and timeliness while building loads for our customer account(s)
Obtain pickup and delivery appointments from the shippers and consignees within your customer’s network
Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates
Communicate with customer contacts proactively when a shipment will be delayed
Understand the Customer’s committed lanes and when to accept or reject loads being tendered by the customer
Establish a strong understanding and knowledge base of the industry, foundational skills, and of Arrive operations with a drive for continued educational opportunities
Consistently working towards expanding your relationship with your customer contacts by delivering timely and professional communication
Work with BD and Carrier counterparts to navigate issues that occur to provide best-in-class customer service
Determine how to maximize profitability with the freight that is available by looking at appointment times, flexibility, and other attributes that will get the best possible rate

What we offer

Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
Invest in your future with our matching 401(k) program
Build relationships and take part in learning opportunities through our Employee Resource Groups
Enjoy office wide engagement activities, team events, happy hours and more
Leave the suit and tie at home
our dress code is casual
Work in the heart of downtown Chicago, IL
Take advantage of our transportation reimbursement program and make your way to work via the train, bus, car or bike
Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options
Maximize your wellness with free counseling sessions through our Employee Assistance Program

Fulltime

Summer Associate, Client Service

Looking for an internship with commercial frontline responsibility and the oppor...

Location

United States , New York

Salary:

Not provided

AlphaSights

Expiration Date

Until further notice

Requirements

Undergraduate Junior (Class of 2027)
Track record of strong academic performance (minimum GPA of 3.3)
Extracurricular achievement throughout school and university
Internship experience evidencing an interest in business is a plus
Outstanding communication skills
Fluent English and Portuguese are required
Work authorization in the United States
We don’t sponsor visas but will consider applicants with STEM/OPT eligibility

Job Responsibility

Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines
Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate
Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them

What we offer

Opportunity to receive a full-time employment offer to return post-graduation
A unique training curriculum and intense on-the-job coaching, helping you develop highly transferable commercial and managerial skills
An inspiring, high-energy, merit-based environment with ambitious peers
Prime midtown office with state-of-the-art amenities
option to WFH each Friday

Fulltime

Investment Management Operations Associate

As an Operations Associate, you will support day-to-day investment operational a...

Location

United Kingdom , London

Salary:

Not provided

Orbis Consultants

Expiration Date

Until further notice

Requirements

3+ years of wealth operations experience
Strong understanding of a broad range of financial instruments
Knowledge of financial markets, investment strategies, and operational processes
Excellent analytical capabilities with strong problem-solving skills
Clear and confident communication, both written and verbal

Job Responsibility

Manage daily dealing activity, order execution, trade settlements, and reconciliation
Oversee cash management, corporate actions, and risk-related controls
Support fund reporting and communication with Authorised Corporate Directors (ACDs)
Ensure client portfolios remain aligned to agreed model strategies, maintaining appropriate tolerances across multiple platforms
Uphold regulatory standards, internal controls, and operational best practices
Ensure all trading and operational processes meet industry and governance requirements

Fulltime

Sales Operations Associate

We’re looking for a Sales Operations Associate who loves organization, data, and...

Location

United States

Salary:

Not provided

HSTK (Haystack)

Expiration Date

Until further notice

Requirements

1–4 years of experience in sales operations, sales support, administrative operations, or similar roles
Experience maintaining CRM systems (preferably HubSpot) or equivalent experience with related platforms
Basic comfort with Excel or Google Sheets for light reporting
Strong organizational skills and attention to detail
U.S.-based candidates only
Preference for candidates in Phoenix or Indianapolis areas

Job Responsibility

CRM Management and Data Entry: Own and maintain accurate CRM (HubSpot) data, including entering new leads, updating contact records, and ensuring notes and deal stages are complete and current
Sales Activity Planning (Cookbook): Help build and maintain a sales activity plan (“Cookbook”), translating revenue goals into daily and weekly actions like prospect touches, follow-ups, and meetings booked
Sales Reporting and Dashboards: Prepare basic reports and dashboards in HubSpot or Excel to track activities, pipeline health, and progress toward goals
Meeting and To-Do Organization: Attend meetings to take notes, transcribe key discussions, organize action items, and help manage leadership’s to-do lists to keep projects moving forward
Client and Prospect Support: Assist with client touchpoints such as thank-you gifts, follow-up emails, milestone communications, and sending handwritten notes
Light Marketing Coordination: Support occasional marketing initiatives, such as coordinating prospect outreach or simple email campaigns
Process Improvement and Systems Support: Proactively identify small improvements to sales workflows, templates, and CRM processes that improve efficiency and consistency
Leadership Accountability: Help keep leadership focused and on track with key sales activities and deadlines, using reminders, updates, and weekly check-ins

What we offer

Competitive compensation and opportunities for career growth
Health, dental, and vision insurance
Flexible, generous PTO policy (unlimited PTO)
Fully remote work environment
Professional development and mentorship opportunities
A collaborative, supportive team that values ownership, quality, and progress

Fulltime

Client Operations Associate

Office Angels

Location:
United Kingdom , London

Category:
Finance

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 28, 2025

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