CrawlJobs Logo

Client Onboarding Sr Analyst

https://www.citi.com/ Logo

Citi

Location Icon

Location:
Colombia , Bogotá

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Client Onboarding Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Job Responsibility:

  • Responsible for customer interaction, documentation issuance, review and system setups
  • Demonstrates high level of diligence, motivation and organizational skills
  • Focuses on timely and accurate delivery of all account opening functions, as well as delivering excellent customer service and resolution of customer issues
  • Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
  • Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
  • Determines new work procedures, analyzes complex and variable issues with significant departmental impact
  • Encourages cross functional training for staffs to enrich their skill base
  • Optimizes manpower to achieve higher productivity levels
  • Understands client requirements and implements them correctly
  • Understands new customer requirements and ensures adequate support to new customer requirements and initiatives
  • Monitors customer satisfaction and service level and drives process changes
  • Provides innovative solutions to clients
  • Ensures a strong and robust processing environment with effective controls
  • Establishes risk management practice
  • Maintains a culture of risk and controls in the team through various processes and check points
  • Identifies means to reduce transaction defects (internal and external)
  • Develops performance matrices to track defects, productivity
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Supervise the daily workflow demonstrating leadership with accountability for results and deliverables
  • Evaluate team performance and make recommendations for pay increases, hiring, terminations and other personnel actions
  • Ensure task quality of the team and solve issues based on information analysis

Requirements:

  • 5-8 years of experience in documentation review, account Maintenance and related Cash products preferred
  • Good interpersonal communication skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Demonstrated Project management skill including financial cost management skill
  • Advanced execution skills in a multi-tasking mode
  • Exposure to Customer Service and handling of system, testing and rollouts
  • Ability to achieve business objectives without compromising on controls and risk parameters established
  • Ability to interact confidently with senior management and / or regulators
  • Ability to coach and develop people, identifying and retaining talent
  • Able to partner with businesses and other support functions at senior levels in setting strategy and priorities
  • Able to strive under pressure and covert opportunity from risk
  • Should be open to working staggered hour /shift / over weekend and on public holidays
  • Proficient knowledge of English (written and spoken)
  • Bachelor’s/University degree or equivalent experience
  • 1-3 years of experience as team leader or coordinating teams
  • Proven negotiation skills
  • Attention to detail and intermediate problem solving skills
  • Ability to work in a fast-paced and change environment

Additional Information:

Job Posted:
April 26, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Client Onboarding Sr Analyst

Client Onboarding Sr Analyst

The Client Onboarding Sr Analyst role focuses on customer interaction, documenta...
Location
Location
Colombia , Bogotá
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of experience in documentation review, account Maintenance and related Cash products preferred
  • Good interpersonal communication skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Demonstrated Project management skill including financial cost management skill
  • Advanced execution skills in a multi-tasking mode
  • Exposure to Customer Service and handling of system, testing and rollouts
  • Ability to achieve business objectives without compromising on controls and risk parameters established
  • Ability to interact confidently with senior management and/or regulators
  • Ability to coach and develop people, identifying and retaining talent
  • Able to partner with businesses and other support functions at senior levels in setting strategy and priorities
Job Responsibility
Job Responsibility
  • Responsible for customer interaction, documentation issuance, review and system setups
  • Demonstrates high level of diligence, motivation and organizational skills
  • Focuses on timely and accurate delivery of all account opening functions, as well as delivering excellent customer service and resolution of customer issues
  • Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
  • Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
  • Determines new work procedures, analyzes complex and variable issues with significant departmental impact
  • Encourages cross functional training for staffs to enrich their skill base
  • Optimizes manpower to achieve higher productivity levels
  • Understands client requirements and implements them correctly
  • Understands new customer requirements and ensures adequate support to new customer requirements and initiatives
What we offer
What we offer
  • Global benefits designed to support well-being, growth, and work-life balance
  • Fulltime
Read More
Arrow Right

Client Onboarding Sr Analyst

The Client Onboarding Sr Analyst is a seasoned professional role. Applies in-dep...
Location
Location
Mexico , Ciudad De Mexico
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of experience in documentation review, account Maintenance and related Cash products preferred
  • Good interpersonal communication skills. Able to communicate with internal and external business partners
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Demonstrated Project management skill including financial cost management skill
  • Advanced execution skills in a multi-tasking mode
  • Exposure to Customer Service and handling of system, testing and rollouts
  • Ability to achieve business objectives without compromising on controls and risk parameters established
  • Ability to interact confidently with senior management and / or regulators
  • Ability to coach and develop people, identifying and retaining talent
  • Able to partner with businesses and other support functions at senior levels in setting strategy and priorities
Job Responsibility
Job Responsibility
  • Responsible for customer interaction, documentation issuance, review and system setups
  • Demonstrates high level of diligence, motivation and organizational skills
  • Focuses on timely and accurate delivery of all account opening functions, as well as delivering excellent customer service and resolution of customer issues
  • Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
  • Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
  • Determines new work procedures, analyzes complex and variable issues with significant departmental impact
  • Encourages cross functional training for staffs to enrich their skill base
  • Optimizes manpower to achieve higher productivity levels
  • Understands client requirements and implements them correctly
  • Understands new customer requirements and ensures adequate support to new customer requirements and initiatives
  • Fulltime
Read More
Arrow Right

Sr. Data Analyst, Customer Reporting

There's likely a reason you've taken the time out of your busy day to review thi...
Location
Location
United States
Salary
Salary:
100000.00 - 115000.00 USD / Year
pulsepoint.com Logo
PulsePoint
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5-8 years of experience as a Data Analyst or Data Engineer
  • Strong analytical and problem-solving skills, with attention to detail and a proactive approach to data-driven decision-making
  • Strong SQL skills
  • Knowledge of ETL processes and tools for data integration and transformation
  • Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams
  • Experience with distributed query engines (hive/presto/bigquery)
Job Responsibility
Job Responsibility
  • Lead the modernization of vendor-level reporting by identifying inefficiencies, automating manual workflows, and implementing scalable reporting frameworks
  • Partner with product team on prioritizing and implementing new features into platform reporting ensuring seamless compatibility when migrating clients
  • Partner closely with external vendors to refine data exchange processes, resolve discrepancies, and design integrations that improve data quality and reporting accuracy for both parties
  • Serve as a SME on PulsePoint’s internal data flows, ensuring vendor reporting aligns with platform architecture, compliance requirements, and evolving product capabilities
  • Conduct deep-dive performance analyses across vendor datasets to proactively detect emerging issues, performance degradation, and optimization opportunities
  • Implement monitoring and alerting mechanisms to proactively identify and resolve performance issues and identify bottlenecks and scalability issues
  • Document infrastructure changes, updates, and best practices for knowledge sharing across team, ensuring transparency and continuity
  • Improve vendor onboarding processes by defining clear reporting specs, data validation rules, and integration requirements
  • Actively participate in the development of new data-related features and products, as well as testing them to ensure they meet our high standards of quality and functionality
What we offer
What we offer
  • Comprehensive healthcare with medical, dental, and vision options, and 100%-paid life & disability insurance
  • 401(k) Match
  • Generous paid vacation and sick time
  • Paid parental leave & adoption assistance
  • Annual tuition assistance
  • Better Yourself Wellness program
  • Group volunteer opportunities and fun events
  • Commuter benefits and commuting subsidy
  • A referral bonus program
  • Fulltime
Read More
Arrow Right
New

Server Assistant AM

Tiny Boxwoods Productions Server Assistants provide a genuine sense of hospitali...
Location
Location
United States , Houston
Salary
Salary:
Not provided
Tiny Boxwoods Productions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • TABC Certified
  • Texas Food Handlers certificate
  • Outstanding guest service skills
  • Ability to memorize recipes and beverage lists
  • Flexible availability in scheduling
  • Capacity to multitask
  • Ability to work as part of a team
Job Responsibility
Job Responsibility
  • Provide a genuine sense of hospitality that exceed guests expectations
  • Assist all team members with providing a friendly, authentic, and enthusiastic experience for guests
  • Greet guests
  • Provide table maintenance
  • Present food and beverage
  • Accurately represent Tiny Boxwoods Productions brand
  • Learn and be knowledgeable of the food and beverage menus
  • Prepare dining room and patio for service
  • Successfully carry 2-3 plates at one time
  • Possess tray carrying skills
What we offer
What we offer
  • Competitive wages
  • Daily family meals
  • Generous employee discounts
  • Beautiful spaces to work
Read More
Arrow Right
New

Server Assistant

Tiny Boxwoods Productions Server Assistants provide a genuine sense of hospitali...
Location
Location
United States , Houston
Salary
Salary:
Not provided
Tiny Boxwoods Productions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • TABC Certified
  • Texas Food Handlers certificate
  • Outstanding guest service skills
  • Ability to memorize recipes and beverage lists
  • Flexible availability in scheduling
  • Capacity to multitask
  • Ability to work as part of a team
Job Responsibility
Job Responsibility
  • Assist all team members with providing a friendly, authentic, and enthusiastic experience for guests
  • Greet guests
  • Provide table maintenance
  • Present food and beverage
  • Prepares dining room and patio for service
  • Must be able to successfully carry 2-3 plates at one time
  • Must possess tray carrying skills
  • Ability to run food and beverage items from kitchen to dining room
  • Must ensure all guests are well taken care and needs are met
  • Performs regular table maintenance for guests throughout their meal
What we offer
What we offer
  • Competitive wages
  • Daily family meals
  • Generous employee discounts
  • Beautiful spaces to work
Read More
Arrow Right
New

Associate Game Designer (Technical)

This position is for temporary engagement through our staffing partner DZConneX....
Location
Location
United States , Santa Monica
Salary
Salary:
37.00 - 57.00 USD / Hour
naughtydog.com Logo
Naughty Dog
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant programming ability (Computer Science undergraduate degree preferred)
  • Knowledge of 3D math
  • Experience with C++, C#, Lua, or other scripting language
  • Broad understanding of gaming landscape
  • Self-starter with excellent communication and teamwork skills
  • Willingness to take design direction when offered, brainstorm, iterate and come up with fun and creative solutions
Job Responsibility
Job Responsibility
  • Prototyping, implementing, and owning gameplay scenarios, narrative sequences, interactive objects, and AI behaviors
  • Collaborating with the Design team to conceptualize, prototype, implement, tune, and balance gameplay mechanics and systems
  • Communicating with animation, programming, and art departments to effectively produce the assets and code support required for the areas you’re owning
What we offer
What we offer
  • medical
  • dental
  • vision
Read More
Arrow Right
New

Senior Sound Designer

As the ideal candidate for this position, you are a seasoned veteran in your med...
Location
Location
Salary
Salary:
140800.00 - 164000.00 USD / Year
naughtydog.com Logo
Naughty Dog
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5+ years in a game audio or audio post-production environment
  • Shipped at least 1 AAA title, or worked on equivalent sized linear media project (Film, TV, Ads, etc.)
  • Proficient in a DAW of choice (Reaper, Cubase, Pro Tools, Ableton, etc.), including most industry standard plugins and toolsets (Waves, iZotope, etc.)
  • Extensive knowledge and experience with using outboard gear, recording gear, microphones, etc.
  • Extensive knowledge of audio signal processing, mixing, sample rates, data compression, filters, reverbs, 3D positional audio, etc.
  • Knowledge of mix specifications in a variety of media (console, internet, broadcast, etc.)
  • Excellent PC/Mac skills and proficiency with word-processing, spreadsheet, and database applications
  • Strong communication skills, both spoken and written, in both aesthetic and technical concepts
  • Highly value and prioritize working as a team, over individualistic goals, or desires
  • Hunger to learn tailored tools and tech
Job Responsibility
Job Responsibility
  • Record, edit, and build/design sound effects using industry standard methods and tools
  • Implement sound effects into the game using proprietary methods and tools
  • Collaborate with the audio team to adequately plan and implement upon aesthetic goals of the project
  • Collaborate with audio programmers and other sound designers to develop audio systems based on creative vision and gameplay needs
  • Collaborate with other non-audio teams (designers, animators, background artists, programmers, etc.) to achieve the highest quality audio experience across each aspect of the game
  • Apply studio and departmental standard processes of technical audio workflows and systems
  • Give and seek constructive creative feedback and suggestions from others
  • Inspire partnership and collaboration inside and outside the Audio department
What we offer
What we offer
  • medical
  • dental
  • vision
Read More
Arrow Right
New

Housekeeper

Interested in a great job as a housekeeper in Deerlijk? Full-time, flexible hour...
Location
Location
Belgium , Deerlijk
Salary
Salary:
14.67 - 15.53 EUR / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
June 29, 2026
Flip Icon
Requirements
Requirements
  • You can easily travel within Deerlijk.
  • You want a permanent job with job security.
  • You have a passion for making spaces shine.
  • You are someone who always arrives on time.
  • You can work independently.
  • Experience or training in cleaning? That's a plus!
Job Responsibility
Job Responsibility
  • Cleaning the home,
  • Ironing,
  • Washing windows.
What we offer
What we offer
  • permanent contract after 3 months
  • flexible hours
  • Fulltime
Read More
Arrow Right