CrawlJobs Logo

Client Onboarding Specialist

strivepharmacy.com Logo

Strive Compounding Pharmacy

Location Icon

Location:
United States

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

48000.00 - 52000.00 USD / Year

Job Description:

As a Client Onboarding Specialist with Strive Pharmacy, you will provide essential support, ensuring customers (providers) receive an exceptional experience as you guide them through our onboarding process, ending with a smooth hand-off to the sales teams. You will manage multiple projects including escalating issues to the appropriate teams and providing cross-functional feedback

Job Responsibility:

  • Manage Onboarding: Facilitate the onboarding process for new clinics in a timely manner with clear instructions, ensuring a seamless experience
  • Collect Feedback: Capture customer feedback to improve the onboarding process and experience
  • Cross-functional Collaboration: Work closely with internal teams such as Customer Success and Customer Experience, escalating issues to the appropriate teams, creating and updating customer education materials pertaining to the provider portal, and ensuring customer satisfaction
  • Onboarding Project Support: Assist with onboarding tasks such as creating Office Manager accounts after initial set-up, route inquiries from shared inbox and Slack channels to appropriate teams
  • CRM Utilization: Effectively utilize HubSpot CRM to meticulously track and manage onboarding progress. Create and maintain internal documentation and customer records with a focus in data integrity/cleanliness with the highest confidentiality and data security standards

Requirements:

  • Pharmacy technician trainee license in the state you are located in/will be working out of
  • A minimum of 1-2 years of customer service, customer onboarding, or relevant experience
  • Strong verbal and written communication
  • Exceptional organizational skills with a keen attention to detail
  • Ability to work independently and collaboratively
  • Be adaptable and open to experiment/learn as new processes are developed
  • Curious mindset with the confidence to voice your ideas
  • Proficiency in HIPAA compliance protocols, with a deep understanding of the importance of safeguarding sensitive patient information
  • Experience with Life File or a willingness to undergo training to acquire proficiency
  • Familiarity with CRM platforms, preferably HubSpot, with the ability to adapt quickly to new technologies
What we offer:
  • employer paid healthcare coverage available after 30 days of employment
  • the choice of an FSA/HSA
  • a voucher for new hire scrubs (if applicable)
  • parental leave
  • a 401(k) plan with matching contributions
  • weekends and holidays off
  • FREE COMPOUNDED MEDS to employees and immediate family members

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Client Onboarding Specialist

Online Sales and Client Onboarding Specialist

We’re looking for an Online Sales and Client Onboarding Specialist to join our t...
Location
Location
Bangladesh , Dhaka
Salary
Salary:
25000.00 - 30000.00 BDT / Month
https://digitechinfosys.com/ Logo
DigiTech InfoSys
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in English (both spoken and written)
  • Proven experience in email outreach and occasional cold-calling, particularly with clients in the US, UK, CA, AU, NZ, and Europe
  • Strong communication and persuasion skills
  • Minimum of 2 years of Sales experience is a must
  • Tech-savvy and comfortable with using CRM tools
  • A USB headset with a noise-canceling microphone for occasional calls
Job Responsibility
Job Responsibility
  • Send emails daily to potential clients in the US, UK, CA, AU, NZ, and Europe
  • Occasionally make calls to engage clients as needed
  • Generate interest in our services and follow up on leads
  • Identify new business opportunities and maintain client engagement
  • Utilize and improve communication scripts for effective outreach
  • Deliver presentations to ensure a smooth client transition
  • Collaborate with internal teams to provide seamless onboarding experiences
What we offer
What we offer
  • Opportunity to work in a fast-paced, goal-driven environment
  • A supportive team and room for professional growth
  • Competitive salary and performance-based incentives
  • Fulltime
Read More
Arrow Right

Client Onboarding Project Specialist

The Client Onboarding Project specialist will play a key role in driving process...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent experience in Business, Finance, Project Management, or a related field
  • Strong project management and coordination skills, including experience with project plans, stakeholder tracking, and status reporting
  • 3+ years of experience in client onboarding, account maintenance, or operations within financial services (Wealth management or corporate banking preferred)
  • Exposure to project methodologies (Agile, PM/ PRINCE 2 certification or similar) is required
  • Proficiency with MS Office (Excel, PowerPoint, Project, or equivalent tools)
  • Excellent communication, organization, and analytical skills
  • Demonstrated ability to challenge existing processes constructively and support continuous improvement
  • Strong risk and control awareness, ensuring adherence to internal policies and regulatory standards
  • English fluency (written and spoken) required
Job Responsibility
Job Responsibility
  • Support the delivery of Client transformation initiatives, including process redesign, automation, and operational efficiency projects
  • Manage project tasks, track milestones, and maintain documentation (plans, benefit logs, misregisters, etc)
  • Act as the Business Activity Owner for Suppliers /Vendors which may fall under the Scope of the Team
  • Collaborate with cross-functional teams (Onboarding, Account Maintenance, Technology, compliance, Risk & Business) to implement process and system enhancements
  • Provide subject matter expertise in client onboarding processes, documentation requirements, and system flows to ensure operational feasibility of proposed changes
  • Participate in defining and documenting new procedures, user stories, and training material to support adoption of new processes or tools
  • Support the monitoring of project performance metrics such as cycle time, good-order submissions, and rework rates
  • Identify and escalate potential risks or issues, ensuring proactive follow-up and timely resolution
  • Facilitate working groups or feedback sessions with bankers, associate bankers, and operations teams to identify improvement opportunities
  • Contribute to building a culture of ownership and accountability, ensuring changes are embedded and sustainable
What we offer
What we offer
  • Paid Parental Leave Program (maternity and paternity leave)
  • A supportive workplace for professionals returning to the office from childcare leave
  • Award-winning pension plan
  • multisport
  • holiday allowance
  • Private Medical Care Program
  • Group Life Insurance
  • Consideration for annual discretionary bonus
  • Employee Assistance Program
  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
  • Fulltime
Read More
Arrow Right

Banking Specialist - Client Onboarding & Offering - Expert Team

As a Banking Operations Business Analyst, you will play a pivotal role in ensuri...
Location
Location
Switzerland , Bioggio
Salary
Salary:
Not provided
avaloq.com Logo
Avaloq
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Banking education, Bachelor's degree or equivalent with good knowledge of financial instruments and regulatory requirements
  • 7+ years’ work experience in the banking industry
  • Excellent knowledge of Banking Operations services (e.g. Securities Operations, Cash Operations, Asset Servicing or Masterdata Management)
  • Project management skills to manage multiple tasks and prioritize workload effectively
  • Strong sense of responsibility and solutions oriented with high level of integrity and reliability
  • Excellent communication (verbal and written) and interpersonal skills with the ability to collaborate effectively with cross-functional teams and to deliver in a fast-paced environment
  • Good command of written and spoken English (any other language is a plus)
  • Strong Microsoft Office Suite skills
  • Adaptability and flexibility in case of occasional and time-limited support across locations aiming to cover specific tasks (e.g., post go-live stabilization)
  • Positive, pro-active, and can-do attitude with a high level of integrity and reliability
Job Responsibility
Job Responsibility
  • Prospect client support: Provide in-depth insights and guidance to prospective clients regarding Banking Operations services, processes, and over-arching market considerations. Understand client needs and tailor offers based on their specific requirements
  • Onboarding new clients: Collaborate with clients during the pre-project phase to define project scope, objectives, and deliverables. Creation of Banking Operations implementation plans and timelines
  • Project execution & post go-live: Lead the onboarding process, ensuring successful implementation with a smooth transition into the run operations. You are responsible for the deliverables which include the like of workshops on process business cuts, golden copy set up, user acceptance test coordination, go-live coordination, and post implementation governance
  • Consultancy: Leverage your deep understanding of Back-office services and the financial industry to provide consultancy to on-premises, software-as-a-service and banking operations-as-a-service Avaloq clients. Assist clients in resolving operational challenges and optimizing their front, middle or back office operations
  • Meet with assigned clients when needed and perform an initial assessment of a problematic situation requiring support
  • Drafting concise reports with recommendations and solutions with attention to a client’s wishes, capabilities and limitations
  • Strategic projects: Engage in strategic initiatives aimed at improving the efficiency, quality, or customer experience within banking operations
  • Managing relationships with clients and stakeholders
  • Ensure meaningful project structure and governance, and the management of key stakeholders
What we offer
What we offer
  • Annual bonus
  • Flexible working
  • Instant recognition
  • Access to Udemy for professional and personal learning
  • Fulltime
Read More
Arrow Right

Customer Onboarding Specialist

At Flipdish, we’re turning the tables in favour of independent restaurant and ta...
Location
Location
Pakistan , Karachi
Salary
Salary:
Not provided
flipdish.com Logo
Flipdish
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in client-facing roles
  • A focus on delivering great customer experiences
  • Strong organisational and problem-solving skills
  • Technical troubleshooting proficiency
  • Excellent communication skills
Job Responsibility
Job Responsibility
  • Onboarding Excellence: Manage the full client onboarding process, including system setup, while maintaining customer base
  • Project Management: Efficiently oversee onboarding projects, meet deadlines, and maintain accurate records in our CRM system
  • Product Expertise: Become an expert on customising Flipdish products for unique customer needs
  • Customer Communication: Serve as the primary contact for customer-facing onboarding, including issue resolution and keeping clients informed
  • Customer Optimization: Use insights to advise customers on using Flipdish product effectively and increase their lifetime value through product adoption and satisfaction
Read More
Arrow Right

Intermediate Customer Onboarding Specialist

We are looking for a high output, thoughtful, and skilled onboarding specialist ...
Location
Location
Canada , Vancouver, Calgary, Toronto
Salary
Salary:
70200.00 - 95000.00 CAD / Year
clio.com Logo
Clio
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Healthy customer obsession and focus on delivering exceptional client experience
  • Proactive mindset, constantly thinking outside the box to employ creative solutions where appropriate
  • Effortless communication skills, confident and sensitive to the needs of customers (internal and external) of all abilities
  • Comfort and confidence facilitating ‘in person’ live sessions through Zoom
  • Demonstrate a keen interest in improving your craft by using AI
Job Responsibility
Job Responsibility
  • Conduct strategy and training sessions to ensure customers are onboarded in a manner that sets them up for success in adopting Clio’s suite of products
  • Identify what would indicate a customer’s “first value” and drive towards achieving it
  • Take complete responsibility for your ownership window as part of a customer’s entire Clio lifecycle, including setting customers up successfully for post-ownership window
  • Work closely with Sales and Customer Enablement to ensure a smooth and enjoyable transition into adopting our product as quickly and effectively as possible
  • Manage multiple client cases at a time with strict observance of associated tasks and deadlines (as defined by the department)
  • Own customer account health with Clio’s suite of products, mitigating risk through proactive churn prevention
  • Be confident, articulate, and sensitive to the needs of customers and internal partners
  • Contribute regularly to our customer-facing knowledge base [Help Center]
  • Partner with other members of the Customer Enablement and Tech Esc teams to develop processes around the design, development, extraction and training activities
  • Gain an expert understanding of and stay up to date with Clio’s suite of products and common workflows
What we offer
What we offer
  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week
  • Flexible time off policy, with an encouraged 20 days off per year
  • $2000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
  • Fulltime
Read More
Arrow Right

Client Relationship Specialist

We are seeking a highly motivated Client Relationship Specialist to provide high...
Location
Location
United States , Chicago
Salary
Salary:
85000.00 - 95000.00 USD / Year
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • Minimum of 4+ years relevant experience
  • FINRA Series 7 and 66 licenses strongly preferred
  • Familiarity with estates preferred
  • Highly motivated self-starter with a strong work ethic and positive “can-do” attitude
  • Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.)
  • Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred
Job Responsibility
Job Responsibility
  • Client onboarding, including preparation of new account paperwork and client information-gathering
  • Account maintenance, including any account registration and account profile changes
  • Asset movement processing, including journals, wire transfers and EFTs
  • Assist with quarterly billing and performance reporting
  • Client issue resolution
  • Gathering tax information for clients and assisting with tax reporting
  • Relationship management, including regular client contact
  • General administrative functions, including but not limited to: Maintaining information in the Client Relationship Management System
  • Exception report review
  • Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.
What we offer
What we offer
  • medical, vision, dental, life, and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Client Relationship Specialist

Provide high-touch client service and dedicated operational support to a team of...
Location
Location
United States , Chicago
Salary
Salary:
85000.00 - 90000.00 USD / Year
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • Minimum of 4+ years relevant experience
  • FINRA Series 7 and 66 licenses strongly preferred
  • Familiarity with estates preferred
  • Highly motivated self-starter with a strong work ethic and positive “can-do” attitude
  • Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.)
  • Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred
Job Responsibility
Job Responsibility
  • Client onboarding, including preparation of new account paperwork and client information-gathering
  • Account maintenance, including any account registration and account profile changes
  • Asset movement processing, including journals, wire transfers and EFTs
  • Assist with quarterly billing and performance reporting
  • Client issue resolution
  • Gathering tax information for clients and assisting with tax reporting
  • Relationship management, including regular client contact
  • General administrative functions
  • Maintaining information in the Client Relationship Management System
  • Exception report review
What we offer
What we offer
  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan
  • free online training
  • career advancement opportunities
  • work-life balance
  • Fulltime
Read More
Arrow Right

Client Success Technical Specialist

B2B SaaS Client Success Technical Manager role within Onebox (Fever Group). Resp...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
https://feverup.com/fe Logo
Fever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in customer support, ideally in a SaaS environment
  • Confident troubleshooting technical issues with a hands-on mindset
  • Fluent in English and Spanish (written and spoken)
  • Tech-savvy, detail-oriented, and focused on client experience
  • Comfortable working cross-functionally with internal teams
  • Valid driver's license for occasional on-site support
Job Responsibility
Job Responsibility
  • Be the go-to person for clients for technical support, platform usage, and troubleshooting
  • Manage daily client requests, from incident resolution to platform configuration and data exports
  • Provide onboarding, training, and ongoing support to help clients get the most out of Onebox
  • Collaborate closely with internal teams (Sales, Tech, Product, Design) to ensure a seamless client experience
  • Support on-site operations during live events when needed
  • Play a key role in driving customer satisfaction and identifying opportunities for improvement
What we offer
What we offer
  • Have a real impact on the company's growth and evolution
  • Great work environment with a young, international team of talented people to work with
  • 40% Discount on all events on Fever
  • Health and life insurance
  • 20 days per year as holidays
  • Possibility of remote working from home
  • Fulltime
Read More
Arrow Right