CrawlJobs Logo

Client Onboarding Senior Analyst

https://www.citi.com/ Logo

Citi

Location Icon

Location:
Bahrain , Seef, Manama

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Client Onboarding Senior Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Job Responsibility:

  • Responsible for opening and maintaining customer sub-accounts or product pricing setups
  • Actively ensuring that customer/product data details and settlement instructions across a variety of systems remain up to date
  • Liaises with other operational teams globally to ensure a globally consistent model is followed
  • Ensures that statutory and regulatory obligations are met when new relationships with clients product/pricing sets are established
  • Verifies all details of the client/product from a regulatory and control perspective for Institutional Client Accounts
  • Serves as escalation point for issues and complex processing
  • Involved in key projects for unit
  • Delivers daily project work and escalation management, routine and defined tasks
  • Appropriately assess risk when business decisions are made

Requirements:

  • 2-5 years of relevant experience
  • Bachelor’s/University degree or equivalent experience
  • Good awareness of client needs/expectations
  • MS Excel knowledge
  • Demonstrated teamwork, communication, problem solving and organization skills
  • Issue tracking and reporting using tools
  • Strong knowledge in FX Market
What we offer:
  • Competitive base salary
  • Benefits that support you to be well, live well and save well
  • Business casual workplace
  • Hybrid working model (up to 2 days working at home per week)

Additional Information:

Job Posted:
December 31, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Client Onboarding Senior Analyst

Client Onboarding Senior Analyst

Assistant Vice President, Client Onboarding Senior Analyst role at Citi's Wealth...
Location
Location
Hong Kong , Kowloon
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4 to 5 years of relevant experience in Client Onboarding operations and Project Management
  • Proficient in Microsoft Excel and skilled in data analysis
  • Excel Macro/VBA skill is highly recommended
  • Strong interpersonal communication skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Demonstrates superior Project management skill and analytical skills
  • Ability to multi-task and handle various on-going deliverables concurrently
  • Ability to achieve business objectives without compromising on controls and risk parameters established
  • Able to strive under pressure and covert opportunity from risk
  • Open to working staggered hour/shift/over weekend and on public holidays
Job Responsibility
Job Responsibility
  • Responsible for Private Bank Client onboarding operations related activities covering Account opening, Account maintenance and Credit related documentation review
  • Responsible to lead multiple Private Bank Client onboarding related projects to drive digitization and automation initiatives through cutting-edge technologies
  • Responsible to support the planning and implementation of projects by performing data collection and analysis
  • Identify opportunities to eliminate process gaps that causes data quality issues and establish a robust process to ensure data accuracy
  • Evaluate and determine new requirements/process changes through impact analysis to ensure a sustainable and long term process workflow
  • Create and maintain project documentation, including project plan, status, meeting minutes etc
  • Ability to perform change management including liaise with multiple stakeholders across regions, document changes, perform reviews and identify process improvements, system enhancements, provides training, stakeholder updates
  • Ensure close monitoring of project deliverables in order to meet the overall timelines and deliver results
  • Participate in UAT testing for system related enhancement and ensure smooth production implementation
  • Drive data remediation exercises to enhance system data quality for accurate and timely regulatory reporting
What we offer
What we offer
  • Access to telehealth options, health advocates, confidential counseling
  • Expanded Paid Parental Leave Policy
  • Programs to help employees balance their work and life, including generous paid time off packages
  • Resources and tools to volunteer in the communities
  • Access to an array of learning and development resources
  • Programs and services for physical and mental well-being
  • Empowerment to manage financial well-being and help plan for the future
  • Fulltime
Read More
Arrow Right

Client Onboarding Implementation Analyst

The EMEA Trade and Treasure Services (TTS) Onboarding Team is responsible for ac...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of relevant Financial Client Onboarding and/or Project Management experience is a must
  • Ability to manage complex integration solutions, working alongside Technical and Technology teams
  • Results orientation - evidence of proactively driving projects is the conclusion
  • Excellent communication
  • Organizational and planning skills
  • Negotiation, decision making and problem-solving skills
  • Flexibility - ability to manage a varying workload (i.e., volume, complexity, and composition)
  • Attention to detail and experience of working in a controlled environment
Job Responsibility
Job Responsibility
  • Lead client onboarding projects of regional and global cash management solutions working directly with specific middle market clients
  • Continuously reduce onboarding cycle time, minimize deal slippage and associated revenue conversion lead time
  • Accurately report project status, escalating effectively for on hold and slow-moving deals
  • Application of structured project management methodologies throughout the onboarding life cycle, ensuring effective project control and delivery to plan
  • Work with Relationship Management, Sales, Product Management, Client Services and Operations to ensure client satisfaction - navigate bank on behalf of client, leveraging Citi's global resources and escalation channels as required to ensure smooth delivery
  • Attending, when necessary, Client meetings in close cooperation with Product Sales and Relationship Managers
  • Effective maintenance and communication of MIS and project metrics
  • Provide ongoing senior management updates on key projects as required
What we offer
What we offer
  • Private Medical Care Program
  • Life Insurance Program
  • Pension Plan contribution (PPE Program)
  • Employee Assistance Program
  • Paid Parental Leave Program (maternity and paternity leave)
  • Sport Card
  • Holidays Allowance
  • Sport and team recreation activities
  • Special offers and discounts for employees
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Client Onboarding Sr Analyst

The Client Onboarding Sr Analyst is a seasoned professional role. Applies in-dep...
Location
Location
Mexico , Ciudad De Mexico
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of experience in documentation review, account Maintenance and related Cash products preferred
  • Good interpersonal communication skills. Able to communicate with internal and external business partners
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Demonstrated Project management skill including financial cost management skill
  • Advanced execution skills in a multi-tasking mode
  • Exposure to Customer Service and handling of system, testing and rollouts
  • Ability to achieve business objectives without compromising on controls and risk parameters established
  • Ability to interact confidently with senior management and / or regulators
  • Ability to coach and develop people, identifying and retaining talent
  • Able to partner with businesses and other support functions at senior levels in setting strategy and priorities
Job Responsibility
Job Responsibility
  • Responsible for customer interaction, documentation issuance, review and system setups
  • Demonstrates high level of diligence, motivation and organizational skills
  • Focuses on timely and accurate delivery of all account opening functions, as well as delivering excellent customer service and resolution of customer issues
  • Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
  • Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
  • Determines new work procedures, analyzes complex and variable issues with significant departmental impact
  • Encourages cross functional training for staffs to enrich their skill base
  • Optimizes manpower to achieve higher productivity levels
  • Understands client requirements and implements them correctly
  • Understands new customer requirements and ensures adequate support to new customer requirements and initiatives
  • Fulltime
Read More
Arrow Right

Client Onboarding Sr Analyst

The Client Onboarding Sr Analyst role focuses on customer interaction, documenta...
Location
Location
Colombia , Bogotá
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of experience in documentation review, account Maintenance and related Cash products preferred
  • Good interpersonal communication skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Demonstrated Project management skill including financial cost management skill
  • Advanced execution skills in a multi-tasking mode
  • Exposure to Customer Service and handling of system, testing and rollouts
  • Ability to achieve business objectives without compromising on controls and risk parameters established
  • Ability to interact confidently with senior management and/or regulators
  • Ability to coach and develop people, identifying and retaining talent
  • Able to partner with businesses and other support functions at senior levels in setting strategy and priorities
Job Responsibility
Job Responsibility
  • Responsible for customer interaction, documentation issuance, review and system setups
  • Demonstrates high level of diligence, motivation and organizational skills
  • Focuses on timely and accurate delivery of all account opening functions, as well as delivering excellent customer service and resolution of customer issues
  • Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
  • Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
  • Determines new work procedures, analyzes complex and variable issues with significant departmental impact
  • Encourages cross functional training for staffs to enrich their skill base
  • Optimizes manpower to achieve higher productivity levels
  • Understands client requirements and implements them correctly
  • Understands new customer requirements and ensures adequate support to new customer requirements and initiatives
What we offer
What we offer
  • Global benefits designed to support well-being, growth, and work-life balance
  • Fulltime
Read More
Arrow Right

Client Onboarding Sr Analyst

The Client Onboarding Sr Analyst is a seasoned professional role. Applies in-dep...
Location
Location
Colombia , Bogotá
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of experience in documentation review, account Maintenance and related Cash products preferred
  • Good interpersonal communication skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Demonstrated Project management skill including financial cost management skill
  • Advanced execution skills in a multi-tasking mode
  • Exposure to Customer Service and handling of system, testing and rollouts
  • Ability to achieve business objectives without compromising on controls and risk parameters established
  • Ability to interact confidently with senior management and / or regulators
  • Ability to coach and develop people, identifying and retaining talent
  • Able to partner with businesses and other support functions at senior levels in setting strategy and priorities
Job Responsibility
Job Responsibility
  • Responsible for customer interaction, documentation issuance, review and system setups
  • Demonstrates high level of diligence, motivation and organizational skills
  • Focuses on timely and accurate delivery of all account opening functions, as well as delivering excellent customer service and resolution of customer issues
  • Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
  • Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
  • Determines new work procedures, analyzes complex and variable issues with significant departmental impact
  • Encourages cross functional training for staffs to enrich their skill base
  • Optimizes manpower to achieve higher productivity levels
  • Understands client requirements and implements them correctly
  • Understands new customer requirements and ensures adequate support to new customer requirements and initiatives
  • Fulltime
Read More
Arrow Right

CitiService Senior Analyst

We are in the process of establishing a new CitiService function as part of the ...
Location
Location
Luxembourg , Bertrange
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent (Finance, Accounting, Math, or Management preferred)
  • Extensive experience in global financial institutions, preferably in Securities Services Operations and/or a similar position with strong client focus
  • Proven senior business analytics capability with excellent end-to-end operational process understanding
  • Proven ability to drive change in complex, dynamic environments
  • Track record handling complex/sensitive situations, including risk identification/remediation
  • Exceptional written/verbal communication, able to influence senior levels
  • Self-reliant, results-oriented problem solver
  • Strong organizational/project management skills
  • performs effectively under pressure, prioritizes deadlines
  • Experience collaborating with regulatory bodies, internal/external auditors
Job Responsibility
Job Responsibility
  • Support client Operational and Onboarding needs spanning all Products within the Issuer and Investor Services business relating to Fund Accounting, Middle Office, Transfer Agency, Securities Lending, Issuer Services, and Custody
  • Support Luxembourg Client Implementations and Change - will be responsible for supporting core Luxembourg Client Implementations tasks (relating to originations and business growth) and delivery of client change projects in line with service strategy and initiatives
  • Applies strong knowledge and expertise in the products and capabilities of the Investor Services Business, including but not limited to Fund Accounting, Middle Office, Transfer Agency, Trade Settlements, Asset Servicing, Cash/FX, Tax Operations, and Lending
  • Manage client inquiries, ensuring timely responses and escalation of critical issues
  • Proactively manage client expectations with transparent communication and realistic resolution timelines
  • Act as a Subject Matter Expert (SME), providing authoritative guidance and innovative solutions
  • Support timely task completion and prevent SLA breaches
  • Accountable for remediating aged queries and enhancing client satisfaction
  • Participate in Client meetings and calls with business partners – Service Reviews, Issue Logs, DDQ etc
  • Support review Client Scorecards/Temp checks/KPI's and own follow up of action as required
What we offer
What we offer
  • Competitive base salary (annually reviewed)
  • Business casual workplace
  • Hybrid working model (up to 2 days working at home per week)
  • Additional benefits that support you (and your family) to be well, live well and save well
  • Fulltime
Read More
Arrow Right

Equities Delta 1 Middle Office Senior Analyst

Equity Swaps Middle Office sits within Citi Market Operations supporting the Del...
Location
Location
Hong Kong SAR , Kowloon
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of relevant experience in a related role, with client-facing exposure
  • Relevant degree (Business, Accounting, Finance) or equivalent work and industry experience preferred
  • Cash Equity and Equity Swap product knowledge, and understanding of lifecycle management (trade capture, settlements, reconciliations) essential
  • Client Service experience preferred, preferably within Prime Brokerage
  • Energetic, flexible, collaborative and proactive
  • leadership qualities with strong risk management and control mindset
  • Provides evaluative judgement based on analysis of factual information in complicated, unique and dynamic situations
  • able to draw on diverse range of internal and external sources
  • Self reliant, good problem solver, results orientated
  • Corporate Actions experience highly preferable
Job Responsibility
Job Responsibility
  • Primary contact for client operational queries for select client base, and management of client trade and settlement activity
  • Provide support to Front Office Sales and Trading around trade execution and lifecycle management (primarily on equity hedge and swap & P-Note)
  • Support trade capture management and client allocation, Front to Back reconciliation and identifying operational risk and connectivity issue resolution with our tech partners
  • Manage new client onboarding to our Prime Swap platform
  • Drive the development of new techniques for the trade life cycle, and improve processes and workflows to reduce Manual Touch Points
  • Help maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
  • Contribute to bank change projects and offer advanced solutions and resolve complex trade flow problems
  • Provide leadership for the team, coach and train new recruits, and provide guidance and support to junior staff
What we offer
What we offer
  • Global benefits designed to support well-being, growth, and work-life balance
  • Fulltime
Read More
Arrow Right

Supplier Onboard Analyst

The Client Onboard Intmd Analyst is a developing professional role, integrating ...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-10 years of experience in Documentation review, Account Maintenance and related Cash products preferred
  • demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
  • highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
  • capable of prioritizing and eager to learn multiple products in a challenging environment
  • fast learner, strong attention to detail, and willingness to go extra mile
  • proficient in Microsoft Office Applications
  • exposure to Client interaction
  • consistently demonstrates clear and concise written and verbal communication skills
  • proficient in handling urgent and escalation cases and managing client and internal team expectations
  • proficient knowledge of English (written and spoken).
Job Responsibility
Job Responsibility
  • Responsible for customer interaction, documentation issuance, review and system setups
  • demonstrates high level of diligence, motivation and organizational skills
  • focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues
  • performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
  • responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
  • determines new work procedures, analyzes complex and variable issues with significant departmental impact
  • ensures consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards
  • ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices
  • establishes and maintains close working relationship with clients and within team to facilitate an open and direct communication of issues, needs, queries, etc., in such that these may be responded to in an efficient, prompt and professional manner
  • embarks on continuous on the job training for end to end product knowledge
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.