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The Client Onboarding Senior Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Job Responsibility:
Responsible for opening and maintaining customer sub-accounts or product pricing setups
Actively ensuring that customer/product data details and settlement instructions across a variety of systems remain up to date
Liaises with other operational teams globally to ensure a globally consistent model is followed
Ensures that statutory and regulatory obligations are met when new relationships with clients product/pricing sets are established
Verifies all details of the client/product from a regulatory and control perspective for Institutional Client Accounts
Serves as escalation point for issues and complex processing
Involved in key projects for unit
Delivers daily project work and escalation management, routine and defined tasks
Appropriately assess risk when business decisions are made
Requirements:
2-5 years of relevant experience
Bachelor’s/University degree or equivalent experience
Good awareness of client needs/expectations
MS Excel knowledge
Demonstrated teamwork, communication, problem solving and organization skills
Issue tracking and reporting using tools
Strong knowledge in FX Market
What we offer:
Competitive base salary
Benefits that support you to be well, live well and save well
Business casual workplace
Hybrid working model (up to 2 days working at home per week)
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