Client Onboarding Junior Analyst, Citi

Citi

Location:
Poland, Olsztyn

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a Client Onboarding Junior Analyst, you will be responsible for engaging with clients and internal stakeholders as part of the account opening processes. You will work directly with specific top-tier clients and their global treasury organizations, ensuring efficient processes and compliance with legal requirements

Job Responsibility:

Coordination and execution of the opening process - document validation and execution for clients' account openings across multiple jurisdictions
ensure customer queries are answered in the most efficient way possible, acting as the clients Single Point of Contact and engage with Global partners where necessary to meet our client’s requirements
enhance the Client Experience and be the clients advocate in simplifying and improving our internal processes
attend regular conference calls with customers to provide updates on the account maintenance status for the completion of documentation as required
perform a complete review and due diligence of the documentation ensuring all Citi, Constitutive documents provided are in line with all legal and regulatory requirements
updating documentation and processing status in the inventory database as per clearly defined processes
own your client queries end to end using project management approach
co-ordinate and control special projects (mergers/acquisitions/global documentation updates etc.) where applicable

Requirements:

Fluency in English (excellent communication skills, both written and verbal)
experience in a process driven, documentation or legal environment preferable
proven ability to establish and maintain business partnerships and client relationships
strong investigative and analytical skills
ability to work independently within a team environment

What we offer:

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
a discretional annual performance related bonus
a chance to make a difference with various affinity networks and charity initiatives

Additional Information:

Job Posted:
September 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Client Onboarding Junior Analyst