Client Onboarding and Implementation Associate

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. The Implementation Associate at Vetcove is responsible for overseeing the end-to-end management of the large scale projects that enhance the customer experience for our users, and streamline processes. This role will be client facing as the point of contact for our external partners throughout the entire project lifecycle, while also being a liaison internally between our engineering and business teams. The ideal candidate will be highly motivated and very skilled in the realm of multitasking, staying organized, and maintaining a sharp attention to detail. Success in this position requires a strong ability to effectively time manage, set expectations, and communicate clearly and effectively to multiple parties. In this position, one must manage multiple projects at a time, so ability to work in a fast-paced environment is a requirement. This role will require travel.