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An excellent opportunity has arisen to join our team as a Client Onboarding Advisor based in Herne Bay.
Job Responsibility:
Consistently meeting KPI’s in line with business needs
Speaking to our sellers and buyers on the phone taking them through Anti Money Laundering process and building rapport with our clients
Liaising with various stakeholders
Upselling or cross selling depending on client requirements
Managing onboarding processes
Requirements:
Attention to detail and high level of accuracy
Strong written and verbal communication skills to interact seamlessly with clients, teammates, and stakeholders
Dedicated to delivering a first-class customer experience
Proficient in word, excel, powerpoint
Excel at juggling multiple tasks and priorities in a fast-paced setting
What we offer:
Health & Wellbeing – Access to our smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service
Learning & Development – We’ll support your professional growth with funded qualifications and over 90 in house training programmes
Holidays & Enhanced Leave – Up to 25 days’ holiday plus bank holidays, your birthday off, and enhanced family friendly leave (Neonatal, maternity, paternity, adoption & IVF)
Lifestyle Perks – Cycle2Work scheme, Smart Tech scheme for the latest gadgets, and celebrations for long service
Security & Support – Life assurance cover to protect your loved ones