Client Onboard Intermediate Analyst Job at Citi (Tokyo)

Client Onboarding Sr Analyst

The Client Onboarding Sr Analyst is a seasoned professional role. Applies in-dep...

Location

Colombia , Bogotá

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience in documentation review, account Maintenance and related Cash products preferred
Good interpersonal communication skills
Consistently demonstrates clear and concise written and verbal communication skills
Demonstrated Project management skill including financial cost management skill
Advanced execution skills in a multi-tasking mode
Exposure to Customer Service and handling of system, testing and rollouts
Ability to achieve business objectives without compromising on controls and risk parameters established
Ability to interact confidently with senior management and / or regulators
Ability to coach and develop people, identifying and retaining talent
Able to partner with businesses and other support functions at senior levels in setting strategy and priorities

Job Responsibility

Responsible for customer interaction, documentation issuance, review and system setups
Demonstrates high level of diligence, motivation and organizational skills
Focuses on timely and accurate delivery of all account opening functions, as well as delivering excellent customer service and resolution of customer issues
Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
Determines new work procedures, analyzes complex and variable issues with significant departmental impact
Encourages cross functional training for staffs to enrich their skill base
Optimizes manpower to achieve higher productivity levels
Understands client requirements and implements them correctly
Understands new customer requirements and ensures adequate support to new customer requirements and initiatives

Fulltime

Client Onboard Intermediate Analyst

Drive seamless client onboarding and shape the future of client relationships! W...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-5 years of experience in client facing roles, such as Customer Service, Client Onboarding, Custody, Treasury and Trade related position, Client Documentation Review, Account Maintenance, Customer Due Diligence, AML, KYC
Bachelor’s/University degree
Advanced level of English (written and spoken)
Excellent interpersonal, communication skills
Good time and project management skills
Strong analytical and problem-solving skills, with a keen eye for detail
Demonstrated commitment to risk management and regulatory compliance

Job Responsibility

Own the client onboarding process from start to finish, including documentation review, account setup, and ongoing maintenance
Provide outstanding customer service and resolve client inquiries with expertise and efficiency
Support, understand and implement client requirements
Monitor customer satisfaction and service level and drive process changes, provide innovative solutions to clients
Manage daily account opening and maintenance activities, ensuring accuracy and adherence to regulatory requirements
Lead projects within the account services space, collaborating effectively with cross-functional teams
Develop and implement new work procedures and analyze complex issues to optimize efficiency and mitigate risk, reduce performance matrices to track defects and productivity
Promote a strong risk management culture and ensure regulatory compliance
Mentor and train junior team members

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Custody Client Onboard Intermediate Analyst

We're seeking a Custody Client Onboarding Intermediate Analyst to join our team ...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s/University degree
Advanced level of English (written and spoken)
3-5 years of experience in client facing roles, such as Client Onboarding, Custody, Treasury and Trade-related position, Client Documentation Review, Customer Due Diligence
Experience with Custody is a big advantage
Excellent interpersonal and communication skills
Good time and project management skills
Strong analytical and problem-solving skills, with a keen eye for detail
Demonstrated commitment to risk management and regulatory compliance

Job Responsibility

Own the client onboarding process from start to finish, including documentation review, account setup, and ongoing maintenance
Provide outstanding customer service and resolve client inquiries with expertise and efficiency
Support, understand and implement client requirements
Monitor customer satisfaction and service level and drive process changes, provide innovative solutions to clients
Manage daily account opening and maintenance activities, ensuring accuracy and adherence to regulatory requirements
Work closely with Sales, Compliance, Credit, Legal and Tax teams to onboard new clients
Lead projects within the account services space, collaborating effectively with cross-functional teams
Develop and implement new work procedures and analyze complex issues to optimize efficiency and mitigate risk
Promote a strong risk management culture and ensure regulatory compliance

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Paid Parental Leave Program (maternity and paternity leave)
Holiday Allowance
Regular working time schedule
Sport Card + Sport and team recreation activities
Access to an array of learning and development resources
A discretional annual performance related bonus
Business casual workplace

Fulltime

Client Onboard Intermediate Analyst

The Client Onboard Intermediate Analyst is a developing professional role respon...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of experience in documentation review, account maintenance, and related cash products
Bachelor’s/University degree or equivalent practical experience
Exceptional written and verbal communication skills, including proficiency in English, for effective stakeholder and client interaction
Proven ability to work independently and as a proactive team player in a dynamic environment
Highly motivated, detail-oriented, and capable of prioritizing tasks effectively in a high-volume, time-sensitive, and high-risk setting
Proficiency in Microsoft Office Applications and demonstrated exposure to client interaction
A fast learner, eager to acquire comprehensive end-to-end product knowledge across multiple offerings
Demonstrated ability to handle urgent issues and escalations, effectively managing expectations of both clients and internal teams

Job Responsibility

Manage end-to-end client onboarding processes, including customer interaction, documentation, system setups, and account opening/maintenance
Ensure timely and accurate delivery of all account opening functions, meeting or exceeding customer expectations and service level agreements
Establish and maintain strong, collaborative relationships with clients and internal cross-functional teams to facilitate efficient communication and issue resolution
Develop and implement new work procedures, analyzing complex and variable issues to optimize departmental impact and service efficiency
Ensure full compliance with internal processes, regulations, policies, and guidelines, actively contributing to risk management practices
Act as a Subject Matter Expert (SME) to senior stakeholders and team members, providing guidance and supporting continuous knowledge development
Proactively assess and mitigate risks in all business decisions, safeguarding the firm's reputation and assets through ethical judgment and compliance
Operate with a limited level of direct supervision, exercising independent judgment and autonomy in managing daily tasks and departmental objectives

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Lead Success Factors Consultant

Lead Success Factors Consultant at LeverX: Take Your Career to the Next Level! A...

Location

Salary:

Not provided

LeverX

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Computer Science, Math, Engineering, or equivalent discipline required
A minimum of five years prior professional consulting or equivalent industry experience in the design and development of SAP Success Factors solutions
At least three years of recent hands-on systems configuration experience within the SAP SuccessFactors
Experience with Success Factors Employee Central, strong understanding of Success Factors Recruiting, Success Factors Learning, Success Factors Onboarding, Success Factors Performance & Goals
Strong communication and presentation skills
Strong ability to facilitate discussions and negotiate mutually beneficial solutions when necessary
Willingness to travel to client locations
English: Upper-Intermediate

Job Responsibility

Work directly with clients at all different levels to guide complex projects and develop innovative solutions
Focus on business process re-engineering efforts and technology enablement
Earn trusted client status and build relationships that extend beyond the project’s lifecycle
Apply strong knowledge of human capital management processes and SAP technology to help clients achieve business objectives
Facilitate solution architecting workshops with business managers, client staff, and end-users to determine functional requirements
Configure SuccessFactors systems to meet client business requirements
Conduct knowledge transfer and training of end-users, including sharing best practices
Provide leadership to junior systems analysts and client personnel assigned to projects

What we offer

Internal Education Systems: Regular technical meetups, soft skills training, and personal development programs. Free English, German, and Polish language courses
Corporate Events & Team Building: Strengthen your bonds with colleagues while enjoying corporate events and social activities
Work-Life Balance: We support a healthy balance between work and personal life with flexible work policies and a positive corporate culture

Reconciliation & Proofing Intermediate Analyst

The Reconciliation & Proofing Intermediate Analyst is a developing professional ...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s/University degree or equivalent experience in Accounting, Finance, or a related field
Solid knowledge and application of US Generally Accepted Accounting Principles (GAAP) and other comprehensive accounting bases
Excellent quantitative, analytical, and problem-solving skills
Demonstrated ability to work independently, apply professional judgment, and resolve complex issues
Developed communication and interpersonal skills, capable of exchanging complex/sensitive information
A minimum of 5 years of experience within Financial Services (ideally in investment funds area, reconciliation, fund accounting)
Advanced in English – C1 - written and spoken
Able to work in a structured, high volume, time sensitive environment and capable of multitasking
Strong attention to detail and accuracy in data analysis and financial reporting

Job Responsibility

Supporting the team in providing a high quality depositary monitoring service to ensure that clients comply with the regulatory rules and in accordance with corporate trusteeship responsibilities
Maintaining excellent relationships with clients and their third party administrators communicating with them in a professional, clear and concise manner
Clarifying and resolving inconsistencies between data reflected by Citi and supplied by customers, third party vendors
Timely answering to the standard and non-standard questions related to the duties performed by maintaining an appropriate level of business correspondence
Coordination of the new clients / processes / solutions onboarding in the team / department
Maintaining and updating Static Data based on incoming requests
Initiation and execution of technical improvements within the team / department
Analysis and redesign of current processes within the team to gain productivity efficiencies and identify recurring reconciliation issues and contribute to the development of process improvements

What we offer

Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
Employee Assistance Program financed by Employer
Paid Parental Leave Program (maternity and paternity leave
statutory and 2 weeks additional paid paternity leave)
Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
Additional day off for volunteering
Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform

Fulltime

Sales Analyst

As part of an industry-leading team, you will help empower results for our clien...

Location

United States , Hammonton, New Jersey

Salary:

52000.00 - 60900.00 USD / Year

Aon

Expiration Date

Until further notice

Requirements

Ability to Learn about Voluntary Benefits and how the business serves their clients
Advance Beginner to Intermediate MS Excel and MS PowerPoint
Ability to keep up with high volume & weekly deadlines
Bachelor’s degree or 3 - 5 equivalent years of industry experience.

Job Responsibility

Work with Consumer Benefit Solutions business leaders to document and prioritize all critical Sales Data needs
Own and manage all sales reporting: Develop sales specific reports as requested by leadership
Leverage data from Resource One, Aon Connect and U2X for analytical purposes
Maintain Sales Management Report for Sales Leaders
Retrieve and send pipeline updates to Marketing Manager on a weekly basis
Create ad hoc reports as necessary
Develop critical systems knowledge and routines to help manage the business (Aon connect & R1)
Has super user and Sales Operations Access
Maintains Weekly Pipeline
Develop Best Practices

What we offer

401(k) savings plan with employer contributions
employee stock purchase plan
consideration for long-term incentive awards
medical, dental and vision insurance
various types of leaves of absence
paid time off, including 12 paid holidays
15 days of paid vacation per year
paid sick leave
short-term disability and optional long-term disability
health savings account

Fulltime

New

User Access Administration Analyst

As a member of the Global IS Administration team, you will play a key role in en...

Location

Salary:

Not provided

Bryan Cave Leighton Paisner LLP

Expiration Date

Until further notice

Requirements

Minimum two (2) years IT support experience in a professional services environment
Law firm experience would be preferential
Degree in IT and additional IT certifications would be advantageous
Intermediate to expert level experience of Microsoft Active Directory, Exchange, Azure, and MS 365
Exposure to VOIP telephony systems
Intermediate to expert level experience using Windows and MS Office applications
Laser focused attention to detail
Requires the ability to communicate effectively with users at all levels in a calm, confident and professional manner
Must achieve consistently high levels of customer service and have a desire to constantly enhance client service delivery
Desire to constantly enhance own knowledge and actively share that knowledge with others

Job Responsibility

Support onboarding, transfers, and name changes by ensuring IS access permissions are provided within required time frames
Support offboarding of exiting employees by removing access within required timelines and in accordance with Technology Security procedures
Use and contribute to User Administration documentation and standard operating procedures
Document all work in ticket management systems as directed
Take ownership of customer issues and follow problems through to resolution
Ensure high levels of customer service, technical expertise, productivity, efficiency, and quality
Demonstrate high levels of personal organization to ensure deadlines are met effectively
Shares information and ideas in a timely, clear and productive manner with management, support team and other technical resource
Assistance with tracking of end-user hardware in accordance with our asset management procedures

What we offer

The chance to work with a dynamic client-focused, technology-driven team that is committed to delivering gold standard service

Client Onboard Intermediate Analyst

Citi

Location:
Japan , Tokyo

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
November 28, 2025

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Client Onboard Intermediate Analyst

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Location:Japan , Tokyo

Category:Banking

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:November 28, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
Japan , Tokyo

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Contract Type:
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Job Posted:
November 28, 2025