Client Onboard Analyst, Citi

Citi

Location:
Argentina, Buenos Aires

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Client Onboard Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Job Responsibility:

Processes client's requests related to system set up including signatories' updates and documentation lodgment
Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes
Provides response to client and internal inquiries
Prepares documentation for archiving
Applies appropriate bank's regulations while processing the requests
Remains up to date with the current procedures, internal rules, external regulations
Documents operation procedure updates
Processes clients' instructions ensuring the highest accuracy and effectiveness
Verification and authorization of data entered in the systems
Ensures all queries are dealt with in an efficient and timely manner
Escalates urgent / risk issues through the appropriate escalation channels
Co-operates with and supports other teams/employees upon supervisor's instruction
Performs other crucial tasks instructed by supervisors
Ensures high levels of client satisfaction through strong product, process and client knowledge
Identifies and suggests process improvements
Assists in the implementation of validated process improvements
Understands procedures and controls for operational processes
Supports Manager with quality assurance process
Responsible for coordination of projects around internal processes
Participates in user acceptance test of new systems
Effective execution of day-to-day responsibilities
Daily deliverable of routine and defined tasks
Appropriately assess risk when business decisions are made

Requirements:

Previous experience in financial services preferred
Knowledge of bank products in the scope of opening and maintaining of bank accounts
Customer communication experience (internal/external)
Knowledge on the field of finances and banking
Flexibility, team spirit, loyalty
High attention to detail
Good PC skills (Excel, Word)
Fluent in both written and spoken English
Be able to work under pressure and to meet deadlines
Proficient knowledge of English (written and spoken)
Bachelor's/University degree or equivalent experience

Additional Information:

Job Posted:
October 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Client Onboard Analyst