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Welch LLP is currently looking to hire a Client/Office Support individual for our Belleville office which is part of the Welch LLP – Quinte Region Practice. The successful candidate will have an opportunity to work with great people and great clients, in an environment that values and fosters respect, personal and professional development, and a healthy work-life balance. As Client/Office Support within the Belleville office, you will take a hands-on professional role in all aspects of administration. You will work closely with all members of the team including senior staff accountants, partners, and external clients. You will deliver outstanding client service and provide an experience that delights our clients, focusing on confidentiality and discretion. You will have an opportunity to work in an environment that builds on the strengths of every employee and promotes their professional and personal development.
Job Responsibility:
Greeting visitors, answering phones and directing calls
Maintaining pickup mail cabinet
Preparing CRA enclosure letters
Printing, collating, and saving various tax returns
Processing payments
Processing T1’s and other government filings
Running/reviewing AR statements
Scanning documents, communications, coordinating logistics, etc.
Setting up new clients
Typing, editing, and proofreading documents
Working on client communications as requested
Assisting with A/R follow-up
Arranging lunches/social activities
Backing up other administration staff
Completing weekly timesheet and WIP reports
Completing monthly Partner meeting reports
Contacting vendors for maintenance, repairs & emergency contacts
Coordinating and preparing for meetings
Coordinating couriers and mail
Distributing Federal & Ontario Budgets
Keeping office tidy and stocked, including kitchen and supply cabinets
Maintaining file destruction procedures: updating/sending destruction memo, list and arranging shredding
Maintaining phone system, copiers and office equipment
Making bank deposits
Ordering supplies
Providing general support for professional staff in the office
Providing liaison between offices
Testing Fire alarm & emergency lighting
Working on other communications or special projects as requested
Requirements:
Post-secondary diploma in Business Administration or related field is preferred
1-2 years in an administrative role
Minimum 1 year of administrative experience in a busy professional services environment is preferred
Proven computer skills including Microsoft Office suite (Word, Excel, Outlook)
Experience delivering outstanding Client service and representing the Firm as the first point of contact with clients
Possesses excellent communication skills
Demonstrates organization skills and attention to detail
Ability to follow directions, instructions/procedures efficiently and accurately
Developing and maintaining relationships with clients and staff
Effectively managing, organizing and planning your time
Ability to work under pressure and with tight deadlines
Multi-tasking efficiently in a fast-paced environment while meeting deadlines
Demonstrates strong teaming skills and experience reporting to multiple people
Ability to work with numbers
demonstrates accuracy
Ability to work overtime as required including tax busy season
Ability to work onsite in Belleville, Ontario
What we offer:
Values and fosters respect, personal and professional development, and a healthy work-life balance
Opportunity for growth and advancement
Variety to explore different career paths
Opportunity to specialize and deepen skills
Flexibility of work-life balance
Focused on creating a diverse and inclusive environment, nurturing women in leadership, and supporting its surrounding communities
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