Client Network Solutions Team Lead, Allianz

Allianz

Location:
Ireland, Dublin

Category:
Consulting

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Allianz Partners Medical Provider Management (MPM) has a unique and exciting job opportunity available for someone who has the knowledge, medical network, project management and relationship building skills to drive strategic excellence across all global Allianz Partners medical entities. The candidate will be primarily responsible for co-ordinating the delivery and expansion of medical provider network solutions and services for a specific high-profile client, driving the delivery of the MPM’s support of strategic growth initiatives.

Job Responsibility:

Own and lead the planning, delivery and execution of medical provider network expansion for a key client, in support of MPM’s strategic ambition and AzP growth
Own and manage client’s network-related issues and escalations and provide first-time resolution
Manage a small team of regionally-based client network coordinators
Work in conjunction with MPM regional and central teams who manage provider and TPA relationships to ensure delivery of network expansion, issues and escalations management and other key topics on behalf of key client
Act as key “advocate” for the client, ensuring customer-centric approach to delivery
Work closely with key client Service Delivery team members within AzP Operations as part of a dedicated “virtual team” to ensure service excellence for the client
Establish and implement project management tools to support the delivery of network expansion
Deliver regular (weekly / monthly) dashboards and reporting on delivery against plan to MPM senior management, account management and client
Drive, co-ordinate with and provide support to regional and central MPM team managers and their team members to ensure delivery against targets
Establish and maintain governance in relation to a network development, client network / TPA reporting and performance management, and issues/escalations
Pro-actively innovate and collaborate with internal and external stakeholders to drive delivery and establish solutions to reduce key client issues and escalations
Build and deliver reporting framework to the wider business and relationships with key internal and external stakeholders
Communicate regularly and effectively, delivering with key stakeholders within MPM, AzP as well as external stakeholders as needed
Other activities as directed by the Head of Central Provider Management & Governance or Head of Global MPM from time to time

Requirements:

5+ years’ experience in international health insurance / TPA / travel insurance / assistance or related industries including experience in medical provider / TPA management
Understanding of international medical provider network management or related activities eg IPMI operations
Educated to degree level or appropriate professional qualification

Additional Information:

Job Posted:
May 05, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Client Network Solutions Team Lead