Client Migrations Change Manager Job at Personify Health

Change Communications Manager, TPA Client Migrations

Because health is personal. That's why Personify Health created the first and on...

Location

United States

Salary:

85000.00 - 110000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

Bachelor's degree in Communications, Marketing, Journalism, English, or related field (relevant work experience may replace degree)
5+ years experience in client communications, change communications, or related communications role
Experience in TPA, health plan, benefits administration, or managed care environment preferred
Demonstrated experience developing and executing communication strategies for technology migrations, platform transitions, or digital transformation programs
Proven track record producing communications across multiple formats and channels
Experience managing communications in client-facing B2B services environment with complex stakeholder expectations
Experience supporting claims system migrations, benefits platform transitions, or digital experience redesigns in TPA or health plan setting preferred
Experience partnering with senior leadership
Certification or formal training in change management (Prosci/ADKAR) a plus
Exceptional written communication skills for diverse audiences with varying technical sophistication

Job Responsibility

Develop communication strategy: Create, own, and maintain comprehensive external client communication plans aligned to platform migration phases, milestones, and go-live timelines
Design multi-audience framework: Build communication framework that segments messaging by client type, engagement level, migration tier, and channel preference
Own change communications accountability: Serve as primary point of accountability for client-facing change communications
Produce multi-format content: Draft, edit, and manage high volume of communications across formats
Create tailored messaging: Develop both broad 1-to-many communications and bespoke client-specific communications
Translate technical complexity: Convert technically complex changes into clear, accessible language
Maintain editorial standards: Ensure brand consistency and consistent voice
Assess change impact: Lead external change impact assessments
Identify readiness gaps: Recognize client readiness gaps, communication risk areas, and dependencies
Monitor client sentiment: Track client feedback

What we offer

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions
Unlimited PTO
Mental health support
Retirement planning
Financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture

Fulltime

Migration Project Manager, Health Systems

Lead complex health system transitions that set new clients up for success. This...

Location

United States , Tempe

Salary:

100000.00 - 115000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, healthcare administration, project management, or related field, or equivalent experience
8+ years project management experience in healthcare industry
Direct experience supporting health system clients, custom networks, or tiered benefit designs required
Proven track record managing complex, client-facing implementation projects
Strong understanding of health system operations, provider networks, and tiered benefit designs
Experience managing highly customized client implementations
Proficiency with project management tools and methodologies (PMP preferred)
Knowledge of claims platform and digital experience implementations
Demonstrated expertise in risk management and problem-solving within complex project environments

Job Responsibility

Lead health system migrations: Manage client-facing migration projects for health system clients with complex domestic tiering and custom provider networks, ensuring accurate execution with minimal disruption
Partner strategically with accounts: Work closely with Account Managers as a strategic client-facing counterpart throughout the implementation lifecycle
Develop project plans: Create, maintain, and manage group-level project plans specific to health system requirements including detailed timelines, key milestones, and dependencies
Coordinate cross-functional teams: Lead collaboration across Solution Design, Business Analysis, Technology, Operations, and external partners to ensure all workstreams align
Manage scope and risks: Drive timely resolution of scope changes, risks, issues, and dependencies while maintaining project momentum and client confidence
Lead status communications: Facilitate status meetings and communicate progress, risks, and decisions clearly to internal teams and client stakeholders
Handle implementation changes: Manage changes, enhancements, or expansions that arise during the project lifecycle while maintaining timelines and quality standards
Ensure successful delivery: Deliver projects on time, within scope, and aligned with client expectations while meeting organizational quality standards

What we offer

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions
Unlimited PTO
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

Fulltime

Business Analyst - Payroll Vendor Migrations

The Business Analyst is a strategic professional who will be responsible for tra...

Location

Philippines , Taguig

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8-10 years experience of Business Analysis, Payroll Implementations or Payroll Operations
Strong project management experience – preferably from a financial services environment
Ability to develop project plans, manage individual deadlines and goals
Ability to conduct data gathering, requirements analysis/documentation and testing
Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics
Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis
Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk
Manage client expectations, anticipates operational and tactical risks and tracks them
clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required
Proficient in MS Office applications (with advanced experience in Excel)

Job Responsibility

The Senior Business Analyst Project Lead provides direction and oversight for multiple key projects with full leadership and responsibilities of support staff
Drives end results of the project as a representative of the business
Works closely with End User, Technology, and other Organizations to define a project scope and objectives
Advises senior management on planning, budget management and formulation of procedures
influences resource planning
Evaluates subordinates' performance and makes recommendations development
Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports
Owns all management reports on a given engagement
Defines and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled
Applies a proactive approach in routinely tracking the project participant progress against project goals

Fulltime

Org Change Management Manager

We are seeking an experienced Organizational Change Management (OCM) Manager to ...

Location

United States , Richardson

Salary:

Not provided

Associa

Expiration Date

Until further notice

Requirements

Bachelors degree preferred
At least 3-5 years of organizational change management experience with large-scale technology transformations required
Proven track record leading change initiatives impacting 1,000+ employees
Experience managing change in organizations with highly tenured, resistant-to-change populations
Background in property management, HOA management, or similar service industries preferred
Experience with multi-wave, phased implementations
People leadership experience required
Knowledge of change management methodologies (ADKAR, Prosci, Kotter, etc.)
Strong understanding of adult learning principles and training coordination
Experience developing and executing multi-channel communication strategies

Job Responsibility

Develop and execute comprehensive change management strategies aligned with the ADKAR model or similar framework
Lead OCM initiatives from September 2025 through December 2027, ensuring seamless integration with program governance
Design and implement wave-based change management approaches that minimize redundancy while maximizing lessons learned
Partner with Program Manager to ensure change management is fully integrated into governance structures, not treated as an ad-hoc effort
Drive adoption across an organization with highly tenured, influential staff who have natural resistance to change
Develop comprehensive communication plans synchronized with each implementation wave
Segment stakeholder groups (staff, board members, homeowners, partners) and tailor messaging to address unique needs and concerns
Create communication templates, content library, and playbooks for each wave
Implement multi-channel communication delivery (email, intranet, push notifications, virtual meetings, printed materials)
Conduct regular Q&A sessions and milestone announcements to reduce uncertainty and build trust

Commercial Account Executive

Checkmarx is seeking a motivated, customer-focused Junior Account Manager to man...

Location

Portugal , Braga

Salary:

Not provided

Checkmarx

Expiration Date

Until further notice

Requirements

1-2 years of experience in sales (SDR, inside sales), renewal sales
Strong written and verbal communication skills in English and proficiency in another European language
Familiarity with SFDC and the reporting features it offers
Ability to manage multiple accounts and track information accurately
Flexible and adaptable self-starter with strong relationship-building skills & has the willingness to learn new skills
Comfortable working in a fast-paced and dynamic environment
Understanding of Application Security & DevSecOps
Understanding of Business Development (expansions) & renewal sales
Successful track record selling products and services to C-level and senior management level for Small & Medium customers
Have demonstrated oral and written communication, project management, client management, and time management skills

Job Responsibility

Achieve or exceed quarterly and annual renewal rate targets for your assigned book of business
Proactively engage customers 120+ days before renewal to understand usage, satisfaction, and needs
Execute streamlined renewal processes, negotiating pricing and terms for standard contracts
Identify and mitigate churn risks early through regular account health monitoring
Coordinate with Customer Success to address technical or adoption challenges impacting renewals
Identify and pursue expansion and migration opportunities within existing accounts (additional users, products, or modules)
Conduct discovery calls to understand evolving security needs and gaps in current coverage
Present value propositions to C-LEVEL
Close upsell and cross-sell deals within your accounts to meet expansion revenue targets
Leverage product usage data and customer feedback to tailor expansion proposals

What we offer

great work environment
professional development
challenging careers
competitive compensation
great work-life balance
great benefits and perks throughout the year

Fulltime

Learning Transformation Consultant

Leads the strategic design, development, and implementation of innovative learni...

Location

United States , Spring

Salary:

101900.00 - 234500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in a related study area
15+ years' experience of working with HR Technologies and transformation
Proven track record of managing complex HR learning technology projects and initiatives
Passion for technology with strong technical aptitude
Strong relationship management skills, including partnering, consulting and conflict resolution
Deep knowledge of learning platforms and experience overseeing large Learning Management System integrations
Superior business acumen, negotiation and influence skills
Effective meeting facilitation on behalf of large internal groups, client/vendor engagements and or senior executive-level discussions
Excellent program management skills, including ability to lead large, cross-functional initiatives that impact the organization
In-depth knowledge of learning management systems, data management, and analytics

Job Responsibility

Lead complex learning transformation projects for clients
Conduct needs assessments, requirements gathering, gap analyses to identify learning opportunities aligned with business objectives
Design and deliver scalable learning strategies and change management initiatives
Partner with IT to ensure seamless integration of HRIS learning solutions with downstream systems
Serve as a trusted advisor to clients, providing thought leadership on learning trends, technology adoption, migration strategies, security and reporting
Facilitate technical demonstrations and training sessions for internal and external partners
Stay current with industry learning trends, emerging technologies and best practices in HRIS and organizational learning
Lead the architectural vision and strategy for HR learning technology, aligning initiatives with business objectives and human-centered design principles
Drive continuous improvement and innovation in HR technology solutions
Solve complex problems creatively and implements effective strategies to achieve desired outcomes

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Director, Client Migrations

We're seeking an experienced leader who can oversee a team of solution design an...

Location

United States

Salary:

135000.00 - 150000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

10+ years in healthcare, insurance, or TPA environments required
At least 5 years in leadership roles with proven success overseeing teams managing large-scale client implementations
Prior TPA experience strongly preferred
Strong understanding of claims administration platforms and digital engagement tools
Advanced project management skills (PMP or similar certification preferred)
Ability to guide teams through complex technical transitions and platform migrations
Exceptional leadership: Committed to coaching and mentoring team members for professional growth and development
Strategic alignment: Ability to align implementation strategies with organizational goals and client objectives
Decision-making excellence: Makes timely, data-driven decisions under pressure while managing complex, competing priorities
Change management expertise: Skilled in guiding clients and teams through complex transitions with confidence and clarity

Job Responsibility

Lead team excellence: Develop high-performing team with diverse roles managing client migrations while setting priorities, allocating resources, and ensuring accountability for project delivery
Foster collaborative culture: Build culture of collaboration, continuous improvement, and client-centricity while serving as leadership liaison to Enterprise Project Management team
Provide executive oversight: Monitor all client implementation projects ensuring on-time delivery within scope and aligned with client expectations and organizational standards
Serve as escalation point: Address critical issues and client concerns with strategic problem-solving while maintaining strong relationships with client executives and stakeholders
Define strategic direction: Establish implementation strategies for claims platform and digital experience migrations while partnering with cross-functional leaders across organization
Manage risk proactively: Monitor project risks and drive resolution of complex challenges while ensuring technical solutions meet client requirements and compliance standards
Guide technical excellence: Direct team in understanding claims administration systems and digital engagement platforms while ensuring solutions align with client needs
Communicate effectively: Provide clear project status updates, risk assessments, and milestone tracking to stakeholders at all organizational levels including executive leadership

What we offer

Comprehensive medical and dental coverage through our own health solutions
Mental health support and wellness programs designed by experts
Flexible work arrangements
Retirement planning support
Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection
Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage
Professional development opportunities and clear career progression paths
Mentorship from industry leaders
Learning budget
Unlimited PTO policy

Fulltime

Payroll Implementation Manager

Responsible for overseeing the successful implementation and data migration of p...

Location

Mexico

Salary:

Not provided

Deel

Expiration Date

Until further notice

Requirements

5+ years of experience in global payroll implementation and payroll operations
Strong knowledge of payroll processes and compliance across your designated location
Experience with payroll systems and software
Client-facing project management experience and ability to manage multiple projects
Project management certification (e.g., PMP) is a plus
Excellent communication, collaboration, and problem-solving skills
Ability to manage multiple projects under tight deadlines
Bachelor’s degree in Human Resources, Business, or related field (Master’s preferred)

Job Responsibility

Project Set-up – work with our onboarding team and clients to organize and run kick off meetings, and deliver our implementation
Create, maintain and manage project plans to deliver the successful roll-out of clients
Client and Project Management – Support project review calls (internal and external), coordinating and delivering on the project streams
Refer and manage any changes to the scope of work and delivery schedule
Payroll Process Requirements – Define and set-up the agreed client payroll processes, establishing all of the payroll and data requirements
Ensure each client payroll calendar is managed timely and effectively
Documentation - Maintain detailed project documentation, including project plans, status reports, and process documentation
System set-up and parallel payroll process – define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel and live payroll for month 1 and 2, if applicable
Go-live transition, Sign-off and documentation – Work with the client to sign-off on the project and document all of the client specific needs and processes ensuring validation and confirmation on the project implementation
Responsible for generating reports to analyze, audit, and reconcile payroll data

What we offer

Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access

Fulltime

Client Migrations Change Manager

Personify Health

Location:
United States

Category:
Consulting

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 05, 2026

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