CrawlJobs Logo

Client Migrations Change Manager

United States 105000.00 - 145000.00 USD / Year · Job Posted May 05, 2026
Apply Position
Job Link Share

Job Description

Large-scale transformations fail when teams don't understand what's changing, why it matters, or how to operate differently. As our Change Manager for Project Cascadia, you'll lead internal change management and communications to ensure successful adoption across project teams and TPA Operations as the organization migrates to new systems and operating models. You'll integrate change management into program planning, conduct impact assessments, and develop targeted communications that translate complex multi-workstream changes into clear, actionable implications for internal teams. Your ability to identify readiness gaps, support operational enablement, and reduce change fatigue directly determines whether Cascadia achieves sustainable adoption or creates operational disruption and execution risk.

Job Responsibility

  • Develop change strategy
  • Integrate with program planning
  • Partner with program leadership
  • Lead change impact assessments
  • Translate complex changes
  • Identify readiness gaps
  • Own internal communications
  • Ensure communication consistency
  • Support operational enablement
  • Drive adoption
  • Provide governance reporting
  • Monitor and improve
  • Serve as primary accountability point

Requirements

  • 8-10 years experience in organizational change management within large-scale transformation or enterprise programs
  • Demonstrated experience supporting complex, multi-workstream initiatives with significant operational impact
  • Experience working in healthcare, benefits administration, or highly regulated environments preferred
  • Familiarity with large system migrations, operating model changes, or enterprise platform transformations preferred
  • Experience partnering with PMO/TMO and senior leadership teams preferred
  • Strong stakeholder engagement, communication, and facilitation skills
  • Proven ability to translate complex program changes into clear, actionable messaging
  • Change and stakeholder management expertise
  • Strategic communication planning and execution capabilities
  • Cross-functional collaboration skills across program, technical, and operational teams
  • Operational readiness and adoption support experience
  • Risk identification and mitigation abilities
  • Executive presence and influence to engage senior leadership effectively

Nice to have

  • Experience working in healthcare, benefits administration, or highly regulated environments
  • Familiarity with large system migrations, operating model changes, or enterprise platform transformations
  • Experience partnering with PMO/TMO and senior leadership teams

What we offer

  • Competitive base salary and benefits effective day one
  • Comprehensive medical and dental through our own health solutions
  • Unlimited PTO
  • Mental health support, retirement planning, and financial protection
  • Professional development with clear career progression and learning budgets
  • Mission-driven culture

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Client Migrations Change Manager

8 matching positions

Change Communications Manager, TPA Client Migrations

Because health is personal. That's why Personify Health created the first and on...
Location
Location
United States
Salary
Salary:
85000.00 - 110000.00 USD / Year
personifyhealth.com Logo
Personify Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Communications, Marketing, Journalism, English, or related field (relevant work experience may replace degree)
  • 5+ years experience in client communications, change communications, or related communications role
  • Experience in TPA, health plan, benefits administration, or managed care environment preferred
  • Demonstrated experience developing and executing communication strategies for technology migrations, platform transitions, or digital transformation programs
  • Proven track record producing communications across multiple formats and channels
  • Experience managing communications in client-facing B2B services environment with complex stakeholder expectations
  • Experience supporting claims system migrations, benefits platform transitions, or digital experience redesigns in TPA or health plan setting preferred
  • Experience partnering with senior leadership
  • Certification or formal training in change management (Prosci/ADKAR) a plus
  • Exceptional written communication skills for diverse audiences with varying technical sophistication
Job Responsibility
Job Responsibility
  • Develop communication strategy: Create, own, and maintain comprehensive external client communication plans aligned to platform migration phases, milestones, and go-live timelines
  • Design multi-audience framework: Build communication framework that segments messaging by client type, engagement level, migration tier, and channel preference
  • Own change communications accountability: Serve as primary point of accountability for client-facing change communications
  • Produce multi-format content: Draft, edit, and manage high volume of communications across formats
  • Create tailored messaging: Develop both broad 1-to-many communications and bespoke client-specific communications
  • Translate technical complexity: Convert technically complex changes into clear, accessible language
  • Maintain editorial standards: Ensure brand consistency and consistent voice
  • Assess change impact: Lead external change impact assessments
  • Identify readiness gaps: Recognize client readiness gaps, communication risk areas, and dependencies
  • Monitor client sentiment: Track client feedback
What we offer
What we offer
  • Competitive base salary and benefits effective day one
  • Comprehensive medical and dental through our own health solutions
  • Unlimited PTO
  • Mental health support
  • Retirement planning
  • Financial protection
  • Professional development with clear career progression and learning budgets
  • Mission-driven culture
  • Fulltime
Read More
Arrow Right

Change Manager (Cloud Migration)

The Change Manager will be responsible for planning, coordinating, documenting, ...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong understanding of ITIL Change Management processes and governance
  • Experience managing infrastructure or application migration changes in enterprise environments
  • Familiarity with CAB processes, risk management, and change documentation standards
  • Strong stakeholder management and communication skills
  • Ability to coordinate across multiple technical and business teams
  • Experience with ITSM tools such as ServiceNow or equivalent
  • Strong organizational and documentation skills
Job Responsibility
Job Responsibility
  • Plan, document, and manage migration-related changes across applications and environments
  • Coordinate with technical SMEs, project managers, infrastructure teams, and client stakeholders to gather required implementation details
  • Prepare and submit change requests in accordance with client Change Management policies and timelines
  • Present changes during CAB meetings alongside technical SMEs and address implementation or risk-related queries
  • Maintain a centralized change schedule and ensure proper sequencing of migration activities
  • Conduct impact assessments, risk evaluations, rollback planning, and implementation readiness reviews
  • Track change approvals, implementation outcomes, and post-change validation activities
  • Ensure all migration activities are fully documented and auditable
  • Support cutover planning and readiness activities during migration windows
  • Provide backup support for Incident Management activities during peak post-migration periods
  • Fulltime
Read More
Arrow Right

Director, Client Migrations

We're seeking an experienced leader who can oversee a team of solution design an...
Location
Location
United States
Salary
Salary:
135000.00 - 150000.00 USD / Year
personifyhealth.com Logo
Personify Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years in healthcare, insurance, or TPA environments required
  • At least 5 years in leadership roles with proven success overseeing teams managing large-scale client implementations
  • Prior TPA experience strongly preferred
  • Strong understanding of claims administration platforms and digital engagement tools
  • Advanced project management skills (PMP or similar certification preferred)
  • Ability to guide teams through complex technical transitions and platform migrations
  • Exceptional leadership: Committed to coaching and mentoring team members for professional growth and development
  • Strategic alignment: Ability to align implementation strategies with organizational goals and client objectives
  • Decision-making excellence: Makes timely, data-driven decisions under pressure while managing complex, competing priorities
  • Change management expertise: Skilled in guiding clients and teams through complex transitions with confidence and clarity
Job Responsibility
Job Responsibility
  • Lead team excellence: Develop high-performing team with diverse roles managing client migrations while setting priorities, allocating resources, and ensuring accountability for project delivery
  • Foster collaborative culture: Build culture of collaboration, continuous improvement, and client-centricity while serving as leadership liaison to Enterprise Project Management team
  • Provide executive oversight: Monitor all client implementation projects ensuring on-time delivery within scope and aligned with client expectations and organizational standards
  • Serve as escalation point: Address critical issues and client concerns with strategic problem-solving while maintaining strong relationships with client executives and stakeholders
  • Define strategic direction: Establish implementation strategies for claims platform and digital experience migrations while partnering with cross-functional leaders across organization
  • Manage risk proactively: Monitor project risks and drive resolution of complex challenges while ensuring technical solutions meet client requirements and compliance standards
  • Guide technical excellence: Direct team in understanding claims administration systems and digital engagement platforms while ensuring solutions align with client needs
  • Communicate effectively: Provide clear project status updates, risk assessments, and milestone tracking to stakeholders at all organizational levels including executive leadership
What we offer
What we offer
  • Comprehensive medical and dental coverage through our own health solutions
  • Mental health support and wellness programs designed by experts
  • Flexible work arrangements
  • Retirement planning support
  • Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection
  • Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage
  • Professional development opportunities and clear career progression paths
  • Mentorship from industry leaders
  • Learning budget
  • Unlimited PTO policy
  • Fulltime
Read More
Arrow Right
New

Client Onboarding Manager

The Client Onboarding Manager is a strategic professional who stays abreast of d...
Location
Location
Canada , Mississauga
Salary
Salary:
111600.00 - 161600.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in documentation review, account maintenance and related cash products
  • Bachelor's degree in finance or economy
  • Good interpersonal communication skills
  • Able to communicate with internal and external business partners
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Demonstrated Project management skill including financial cost management skills
  • Advanced execution skills in a prioritization mode
  • Exposure to Customer Service and handling of system, testing and rollouts
  • Ability to achieve business objectives without compromising on controls and risk parameters established
  • Ability to interact confidently with senior management and / or regulators
Job Responsibility
Job Responsibility
  • Successfully coordinate onboarding of regional and global cash management solutions of all sizes and complexities
  • Continuously reduce onboarding cycle time, minimize deal slippage and associated revenue conversion lead time
  • Accurately report deal status, escalating effectively for 'on hold' and slow moving deals
  • Responsible for customer interaction, documentation issuance, review and system setups
  • Demonstrates high level of diligence, motivation and organizational skills
  • Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues
  • Performs day to day management of the account opening processing, including daily management of in-process, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
  • Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
  • Determines new work procedures, analyzes complex and variable issues with significant departmental impact
  • Understands client requirements and implements them correctly
What we offer
What we offer
  • Global Benefits
  • support for well-being, growth and work-life balance
  • Fulltime
Read More
Arrow Right

Org Change Management Manager

We are seeking an experienced Organizational Change Management (OCM) Manager to ...
Location
Location
United States , Richardson
Salary
Salary:
Not provided
associaonline.com Logo
Associa
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors degree preferred
  • At least 3-5 years of organizational change management experience with large-scale technology transformations required
  • Proven track record leading change initiatives impacting 1,000+ employees
  • Experience managing change in organizations with highly tenured, resistant-to-change populations
  • Background in property management, HOA management, or similar service industries preferred
  • Experience with multi-wave, phased implementations
  • People leadership experience required
  • Knowledge of change management methodologies (ADKAR, Prosci, Kotter, etc.)
  • Strong understanding of adult learning principles and training coordination
  • Experience developing and executing multi-channel communication strategies
Job Responsibility
Job Responsibility
  • Develop and execute comprehensive change management strategies aligned with the ADKAR model or similar framework
  • Lead OCM initiatives from September 2025 through December 2027, ensuring seamless integration with program governance
  • Design and implement wave-based change management approaches that minimize redundancy while maximizing lessons learned
  • Partner with Program Manager to ensure change management is fully integrated into governance structures, not treated as an ad-hoc effort
  • Drive adoption across an organization with highly tenured, influential staff who have natural resistance to change
  • Develop comprehensive communication plans synchronized with each implementation wave
  • Segment stakeholder groups (staff, board members, homeowners, partners) and tailor messaging to address unique needs and concerns
  • Create communication templates, content library, and playbooks for each wave
  • Implement multi-channel communication delivery (email, intranet, push notifications, virtual meetings, printed materials)
  • Conduct regular Q&A sessions and milestone announcements to reduce uncertainty and build trust
Read More
Arrow Right
New

Engineering Manager

N-iX is a global software development service company that helps businesses acro...
Location
Location
Ukraine
Salary
Salary:
Not provided
n-ix.com Logo
N-iX
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of Program Management experience, with a proven track record of successfully managing multi-team, multi-application portfolios
  • Hands-on experience in software engineering / QA / DevOps / architecture, or a related technical role is required
  • Direct experience leading cloud migration initiatives (preferably large-scale on-prem to AWS migrations)
  • Proven ability to drive delivery in environments without subordinate project managers, working directly with execution teams
  • Strong conceptual understanding of modern software architecture, cloud-native patterns, CI/CD pipelines, and infrastructure-as-code
  • Ability to comfortably speak the language of engineering teams working with .NET framework/.NET Core and Java application stacks
  • Familiarity with AWS migration frameworks (e.g., AWS Migration Acceleration Program (MAP), 7 R's strategy) is a significant plus
  • Exceptional Communication
  • Influencing Without Authority
Job Responsibility
Job Responsibility
  • End-to-End Delivery: Own the overarching migration roadmap, aligning timelines, milestones, and deliverables across all 5 engineering streams
  • Dependency Management: Proactively identify, track, and resolve cross-team and technical dependencies inherent to migrating 20 interconnected applications
  • Risk Mitigation: Establish a robust risk management framework
  • anticipate bottlenecks, escalate critical blockers, and orchestrate recovery plans
  • Resource & Capacity Alignment: Monitor velocity across the 5 teams, ensuring balanced workloads and shifting focus based on migration priorities
  • Status & Metrics Reporting: Define, track, and report on key program health metrics (e.g., migration velocity, budget tracking, wave readiness) to leadership and external stakeholders
  • Direct-to-Tech Collaboration: Drive alignment directly with Team Tech Leads and the Principal Architect without an intermediary project management layer
  • Client Management: Serve as the primary operational point of contact for client stakeholders, managing expectations, communicating changes, and building trust
  • Contextual Decision Making: Leverage technical understanding to evaluate architectural trade-offs, constructively challenge estimates, and triage technical risks alongside engineering leadership
What we offer
What we offer
  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits
  • Fulltime
Read More
Arrow Right
New

Security Technical Specialist

Are you insatiably curious and do you lean into uncertainty, take risks, and lea...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years technical pre-sales or technical consulting experience
  • OR Bachelor’s Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
  • OR Master’s Degree in Computer Science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience
  • OR equivalent experience
  • 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience
  • 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
  • Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture)
  • 7+ years of technical pre-sales, technical consulting, or related experience
  • Cloud Computing: Infrastructure as a Service (IaaS), Platform as a Services (PaaS), and Software as a service and understanding of one or more cloud security standards and frameworks such as CIS, NIST, CSA, etc.
  • Experience and passion for learning (technical and professional skills)
Job Responsibility
Job Responsibility
  • Primary technical point of contact for potential customers during the sales process, owning and driving technical win for security opportunities
  • Deep technical understanding of cloud security architectures, solutions/technologies including Microsoft M365 Defender, Defender for cloud and Sentinel and expertise in extended detection and response (XDR), zero trust and cloud security solutions and architectures
  • Remediate blockers
  • leads and ensures technical wins for Microsoft Security and adjacent technologies
  • Engage with and reach out to customers proactively and independently
  • Build credibility with customers as a trusted advisor for Microsoft Security
  • Search for and use Microsoft Security customer references
  • Facilitate handoff to customer success for post sales deployment
  • Develop strategies and recommendations to improve the client's security posture
  • Shape technical win plan and tailor Microsoft messaging to audience for security opportunities
  • Fulltime
Read More
Arrow Right
New

Accounting Manager

The Accounting Manager will be a part of our Full-Time Engagement Team and is re...
Location
Location
United States , Nashville
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Accounting, Finance, or related field
  • 5+ years of progressive accounting experience, including leadership responsibilities
  • Strong knowledge of GAAP, financial reporting, and month-end close processes
  • Hands-on experience with NetSuite ERP
  • Experience with account reconciliations, general ledger management, and audit support
  • Proficiency in Excel and financial analysis
  • Excellent organizational, communication, and problem-solving skills
  • CPA designation preferred but not required
Job Responsibility
Job Responsibility
  • Lead and manage multiple client accounting projects, including month-end close, cleanup engagements, system migrations, and audit preparation
  • Assess client needs, develop project plans, and ensure all deliverables are completed on schedule
  • Serve as the primary point of contact for client stakeholders, maintaining strong relationships and clear communication
  • Provide hands-on support for contract staffing gaps, organizational changes, or special accounting initiatives
  • Oversee preparation of accurate and timely financial statements in accordance with GAAP or client-specific reporting requirements
  • Perform financial analysis, account reconciliations, variance analysis, and ad hoc reporting
  • Identify process inefficiencies and recommend improvements to enhance accuracy, timeliness, and reliability
  • Support and oversee daily accounting operations, including AP, AR, payroll, cash flow management, and general ledger maintenance
  • Implement policies, procedures, and internal controls to ensure compliance and reduce risk
  • Guide clients through accounting system implementations, optimizations, and transitions
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right