Client Marketing Manager, Nurture and Retention Job at FARBER

Client Marketing Manager, Nurture and Retention

The Client Marketing Manager, Nurture & Retention leads the development and opti...

Location

Canada

Salary:

Not provided

FARBER

Expiration Date

Until further notice

Requirements

Post-secondary education in Marketing, Business, or a related field or equivalent professional experience
4+ years of experience in lifecycle, client, or CRM marketing
Strong proficiency with marketing automation platforms (Dynamics 365, Marketo, HubSpot, Salesforce Marketing Cloud etc)
Demonstrated success using data-driven insights to improve retention and satisfaction
Exceptional writing and editing skills for empathetic, customer-first communications
Analytical and reporting skills
ability to translate data into actionable insights
Collaborative mindset with strong project management and stakeholder communication skills
Proven track record of delivering end-to-end lifecycle automations from conception to completion

Job Responsibility

Own Farber’s client retention and lifecycle engagement strategy. Define OKRs, key touchpoints, and optimize the nurture program
Build programs that promote on-time client payments, milestone achievement, satisfaction, and advocacy
Evolve customer lifecycle frameworks for onboarding, education, and engagement
Create segmentation strategies to deliver personalized, timely content across the client lifecycle
Plan and execute automated multi-channel automated journeys using Dynamics 365 and Customer Insights
Conduct A/B testing to improve engagement, click-through, and retention rates
Work with content and creative teams to ensure messaging aligns with client needs and emotional drivers
Monitor performance, identify underperforming areas, and implement continuous improvement initiatives
Ensuring the accuracy and consistency of data, defining and tracking key metrics, including retention rate, churn rate, satisfaction (CSAT), and engagement health
Partnering with the Data Team to maintain and improve data quality, leveraging insights to propose and drive performance-enhancing initiatives, and providing direction on tactical improvements / strategic shifts

Fulltime

Senior Marketing Manager

As the marketing manager, your main role entails steering the strategic course o...

Location

Salary:

Not provided

Mangosoft

Expiration Date

Until further notice

Requirements

3-5 years of experience as a marketer, preferably with experience in outsourcing companies
Deep understanding of processes, methodologies, and tools
Excellent communication skills, including the ability to collaborate effectively with a team
Analytical mind and creative outlook

Job Responsibility

Development of marketing strategy
Develop inbound strategies and campaigns, selecting channels, crafting resonant messaging, and defining objectives and KPIs
Managing and planning marketing operations ( SEO, content marketing, PPC) ensuring the stable and predictable flow of leads through marketing channels
Working with the corporate site ( updates, optimization, design, etc.)
Monitor inbound marketing campaign performance, analyze results, and make data-driven decisions for continuous improvement
Conducting industry research, trends analysis, and market segmentation
Engage in the process of lead nurturing to help the team convert inquiries into qualified leads which become future SDR and sales opportunities
Oversee lead generation and prospecting, initiating contact and nurturing relationships for service interest
Collaborate with sales and service delivery teams for a cohesive approach to client acquisition and retention
Collaborate with marketing contractors ( website contractors, SEO, PPC, etc.)

What we offer

Remote work
Open management without bureaucracy
Salary reviews according to the results of performance appraisal
5 days paid sick leave and 18 working days’ vacation
Days off on National/Bank Holidays according to the legislation of Ukraine
Conferences, knowledge-sharing activities, certification
Availability of sabbatical
Possibility to grow inside the friendly and professional team

Associate Affiliate Manager

As our agency continues to grow we are looking for an Associate Affiliate Manage...

Location

United Kingdom , Plymouth

Salary:

Not provided

Gen3 Marketing

Expiration Date

Until further notice

Requirements

1-2 years of direct affiliate management experience (in-house, agency, network) required
Knowledge of and experience working with Affiliate Networks (ShareASale, Commission Junction, Impact, Rakuten, etc.)
Strong written and verbal communication skills with a focus on negotiations, and client service
Strategic and execution mindset
Ability to solve problems and work independently
Confidence and eloquence in client meetings
Strong reporting and analytical skills

Job Responsibility

Execute the program strategy and action plan
Manage the day-to-day operations of multiple affiliate programs
Communicate performance results and strategy recommendations to clients & secure buy-in from decision-makers
Define, monitor, and analyze trends in clients’ metrics & KPIs
Execute creative and promotion changes based on content calendars
Lead recruitment, activation, optimization, compliance, and communication to affiliates
Build, maintain, and strengthen relationships with affiliates to negotiate placements and secure added value
Develop and implement initiatives to grow affiliate performance through acquisition and retention tactics
Manage daily, weekly, and monthly reporting, communicate the performance of programs, and recommend improvements
Host client-facing calls and meetings in relation to the publisher portfolio that they oversee for each account while participating in similar calls for accounts supported

What we offer

Hybrid work
Summer Fridays
Advancement opportunities
Ongoing training and development opportunities
Opportunities to travel

Fulltime

Account Manager

As an Account Manager, you'll cultivate strong, long-term relationships with cus...

Location

Philippines

Salary:

Not provided

Bsport

Expiration Date

Until further notice

Requirements

Have experience managing B2B SaaS accounts, ideally in the fitness, wellness, or hospitality tech space
Have worked with SMB clients and understand their challenges and goals
Are fluent in English (native-level or near-native required)
Are comfortable working Australian time zones from Philippines
Have strong communication, relationship-building, and problem-solving skills
Have experience handling churn scenarios and improving client retention
Are highly organised, proactive, and capable of managing multiple accounts simultaneously
Have a growth mindset and enjoy working in a fast-paced, scale-up environment

Job Responsibility

Manage and nurture a portfolio of Australia-based clients, ensuring high satisfaction and long-term retention
Lead customers through a smooth and successful onboarding experience
Act as the main point of contact for client needs via email, chat, and calls
Identify opportunities for upselling, cross-selling, and account expansion
Proactively manage renewal cycles and handle churn risks with empathy and strategic thinking
Gather and relay customer feedback to internal teams to support continuous product improvement
Partner with the Sales, Marketing, Product, and Operations teams to strengthen our APAC market strategy

What we offer

Attractive compensation package
Work-Life Harmony
Work from anywhere
Diverse fun loving team

Fulltime

Account Manager

Location

United States

Salary:

Not provided

Cirro

Expiration Date

Until further notice

Requirements

Experience or interest in account management or customer relationship management within the logistics industry
Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients
Strong organizational and time management abilities to effectively prioritize tasks and meet deadlines
Knowledge of logistics processes, including transportation, warehousing, and distribution
Strategic thinking and problem-solving skills to anticipate client needs and propose effective solutions
Ability to work collaboratively in a team environment and across departments to achieve common goals
Results-driven mindset with a focus on achieving targets and objectives
Flexibility and adaptability to navigate changes and challenges in a dynamic business environment
Bachelor’s degree in business administration, logistics, supply chain management, or a related field preferred
Bilingual in Chinese and English is required

Job Responsibility

Manage and nurture relationships with existing clients to ensure satisfaction and retention
Serve as the primary point of contact for client inquiries, requests, and concerns
Collaborate with clients to understand their logistical needs and develop customized solutions
Coordinate with internal teams such as operations, sales, and customer service to deliver seamless service to clients
Proactively identify opportunities to upsell or cross-sell additional services to existing clients
Monitor key performance indicators (KPIs) and metrics to assess client satisfaction and identify areas for improvement
Prepare and present regular performance reports and business reviews to clients
Stay informed about industry trends, market dynamics, and competitors to provide strategic insights to clients
Handle negotiations and contract renewals with existing clients
Lead resolution of any issues or disputes that may arise with clients in a timely and professional manner

What we offer

Rapid developing company with listing potential, one of the top leaders in the market
A youthful, dynamic and highly engaged workplace based on a culture of respect and excellence
Competitive Salary Package
Visa sponsorship possibilities, bonus, pension, etc.
High localized team with flexible, harmonious and ambitious atmosphere
Festival gifts & team building activities

Strategic Client Executive

The Strategic Client Executive (SCE) role will serve as the primary point of con...

Location

United States , Boston

Salary:

127000.00 - 160550.00 USD / Year

Zelis

Expiration Date

Until further notice

Requirements

Bachelor's degree in business or health care administration or related field
10+ years in client management role
Extremely knowledgeable in the Payer and Regional Health Plan space
Experience in working in healthcare a plus including insurance companies, or working with cost management, electronic payments, and/or healthcare communications solutions
Demonstrated success in revenue management and increased utilization within an assigned book of business of enterprise and strategic clients
Excellent written and verbal communication skills
Excellent presentation, public speaking, and meeting management capabilities
Ability to tailor messages to audiences
Proven collaboration with key business partners: Sales, Operations, Product, Services, and Marketing
Ability to anticipate future trends and incorporate them into business review planning

Job Responsibility

Serve as the primary point of contact for Zelis clients for their assigned book of business
Manage a strategic book of business comprised of vertically aligned clients
Drive growth for Zelis by achieving annual revenue targets
Ensure client retention
Foster growth with additional products and services
Ensure Zelis is always meeting and/or exceeding client expectations while driving a superior OneZelis customer experience
Develop and maintain critical internal and external relationships to sustain and build upon Zelis’ value proposition
Work collaboratively across the enterprise to achieve their clients' goals and objectives
Single point of contact for the management and orchestration of Zelis services overseeing relationships, operations, financial plans and strategy
Owns the client relationship, including all short- and long-term strategies and key client relationships

What we offer

401k plan with employer match
flexible paid time off
holidays
parental leaves
life and disability insurance
health benefits including medical, dental, vision, and prescription drug coverage

Fulltime

Client Manager

As a Client Manager at NTT DATA, you will be responsible for building and nurtur...

Location

Indonesia , Jakarta Selatan

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements
Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth
Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends
Ability to identify and advance opportunities at assigned clients and prospects
Extensive experience in global partner management and sales environments, with a focus on business development
Proficiency in using Salesforce.com or other CrM platforms
Capability to drive alignment to a common vision across multiple stakeholders
A collaborative mindset and the ability to adapt communication styles for diverse audiences
Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals
A bachelor's degree or equivalent in business or a sales-related field

Job Responsibility

Building and nurturing relationships with assigned accounts
Ensuring client satisfaction
Driving expansion across all solution areas
Using state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions
Managing and growing relationships by leveraging strategic thinking and advanced planning skills
Coordinating with global network of offices to deliver exceptional client experiences
Meeting revenue and margin targets
Minimizing client churn and maximizing retention
Developing and implementing account strategies
Working closely with key stakeholders to realize business opportunities

Fulltime

Commercial Market Director - Mexico

Collinson Group is a global leader in driving loyalty and engagement for many of...

Location

Mexico

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

10+ years of experience in working as a Managing Director, Country Lead or Senior leader in a similar sized global company with a track record of delivering success
In-depth understanding and insights into the consumer and commercial environment in local market
An ability to represent and champion the group proposition with authority, passion, and conviction, garnering high levels respect within the industry
Solid people development and relationship management experience
Experience in working in highly matrixed organizations
Fluency in English, articulate and able to convincingly present complex ideas and concepts in verbal and written form
Strongly demonstrate the following competencies: Negotiation
Flexibility and influential skills
People and client management
Communication and presentation

Job Responsibility

Execution of global and regional strategy to deliver an aligned plan to operate with maximum effect within the local market
Overall business delivery and profitable performance
New business and revenue and Gross margin protection and growth
Client thought leadership, retention and growth
Represent all available Collinson International offerings in their market
Evolving and growing the Collinson International business, bringing in new capabilities as the market opportunity and support network allows
Managing the market’s overall commercial and business development efforts, liaising with the rest of the region and the organization globally
Developing the strategy to enhance partnerships with current clients, build business with potential clients, and conduct ongoing assessment of the market landscape and opportunities
Work in line with local, regional, and global business initiatives to achieve market goals and focus
Assist in managing Collinson’s identity and reputation in the market, participating in and engaging in industry forums, groups, and activities, and networking with business prospects

Client Marketing Manager, Nurture and Retention

FARBER

Location:
Canada

Category:
-

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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