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Client Manager

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TrunkBBI

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Location:
United Kingdom , Manchester

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Category:
-

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Contract Type:
Not provided

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Salary:

30000.00 - 45000.00 GBP / Year
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Job Description:

Client Managers at Trunk sit at the heart of our Client Strategy team, taking care of the agency’s most valuable clients. Working closely with Client Partners and senior internal stakeholders, you’ll help deliver compelling marketing expertise and strategies that meet both client objectives and agency goals. Client Managers play a crucial role in the day-to-day management of client accounts, operating under the guidance of a Client Partner and ensuring exceptional work is delivered. You’ll bring a proactive, positive attitude and a genuine desire to drive client success and account growth.

Job Responsibility:

  • Support Client Partners in managing high-profile accounts, ensuring client satisfaction and account growth
  • Assist in delivering work that meets clients’ strategic objectives and business challenges
  • Build and maintain strong relationships with mid-level client contacts, becoming a dependable point of contact
  • Collaborate with internal teams and external partners to support innovative strategies and campaigns
  • Participate in new and organic business opportunities, with a focus on creative and commercial thinking
  • Manage day-to-day account operations, ensuring projects meet deadlines and budgets
  • Support the interpretation of client briefs and the development of effective strategies
  • Assist with client presentations and performance reviews
  • Monitor account financials, supporting profitability and internal reporting
  • Identify opportunities for account growth and improved agency-client relationships

Requirements:

  • Strong communicators who build trusted relationships with clients and internal teams
  • Organised and effective time managers, comfortable juggling multiple priorities
  • Detail-oriented, with the ability to balance strategic thinking and delivery
  • Proactive problem-solvers who spot issues early and suggest solutions
  • Keen to grow professionally and take advantage of development opportunities
  • Passionate about client success and continuous improvement
  • Demonstrate Trunk’s six core values: Love What You Do • Stand Together, Succeed Together • Constantly Curious • The Truth Kindly Told • Own It • Everyone Matters
What we offer:
  • 24 days holiday plus 3 days over Christmas
  • An additional day of holiday for each year of service, up to a total of 5 extra days
  • The option to buy an extra week’s holiday per year
  • 0.5-day life balance day each month to do whatever you want (excludes December)
  • Early finish on a Friday
  • Private health insurance which covers pre-existing conditions, cancer care and gives cashback for routine optical and dental treatments
  • Life assurance
  • Pension scheme
  • Enhanced maternity and paternity pay
  • A £1,000 payment for referring a new hire
  • Hybrid working and flexibility
  • Access to a personal trainer/nutritionist
  • Free fruit and breakfast in the Manchester office
  • Mental health support and access to professional therapists through ‘Spill’
  • Peer feedback and performance reviews tailored personal development plans and objectives
  • Access to industry-accredited professional qualifications through our IPA membership
  • Employee voice, we consult our people on matters affecting them and encourage participation in agency surveys, our suggestions box and employee awards
  • A social buddy upon joining who helps you settle into the agency
  • Monthly agency socials and events put on by our culture committee
  • Lunch & Learn events to gain more understanding of different facets of agency life

Additional Information:

Job Posted:
January 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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