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At Alera Group, our people are our greatest strength—and finding ways to expand and enhance the value we deliver to clients is central to our growth story. We’re seeking a Client Manager to manage day-to-day activities for group benefit clients, develop and implement benefit strategies, and serve as the primary relationship manager ensuring outstanding client service and satisfaction.
Job Responsibility:
Manage all aspects of assigned client relationships, including renewals, benefit strategy, and service delivery
Partner with consultants to develop and implement comprehensive benefit recommendations
Serve as the main client contact, resolving issues and ensuring timely communication
Coordinate carrier negotiations, renewals, and benefit design changes
Facilitate client meetings, enrollment sessions, and wellness strategy discussions
Ensure compliance with ACA, COBRA, HIPAA, and other regulations
Requirements:
2–3+ years of employee benefits account management experience (50+ lives) in a brokerage or consulting environment
Strong understanding of large and small group benefits, self-funded and fully insured plans
Excellent communication, organization, and problem-solving skills
Bachelor’s degree in business or related field preferred
Active Health and Life Insurance license required
What we offer:
medical, dental, life and disability insurance, 401k, generous paid time off
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