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Join Citi's dynamic team as a Client Manager within the Citi Global Network Banking (GNB). The GNB is dedicated to managing relationships with the local subsidiaries of Citi's multinational corporate clients, providing unparalleled support and strategic guidance. The Corporate Banking business provides financial services on a wide range of transactions including cash management, Markets, Trade, commodities, corporate finance, Investment Banking (acquisitions, divestitures, mergers and re-structuring) for corporate clients, financial institutions and governments worldwide.
Job Responsibility:
Forge deep relationships with various internal and external audiences to ensure timely problem resolutions and to provide support for a range of audience needs and services
Perform financial and operational investigations, including credit, foreign exchange, cash management and trade services, ensuring timely resolution and client satisfaction
Partner with Product Partners and Relationship Managers to perform various activities for Know Your Client (KYC) requirements, including timely origination, monitoring, renewals and completion across all product and marketing levels
Facilitate credit originations, credit allocation, approvals, documentation, bookings, fee collections and renewals for Standby Letters of Credit and justify exceptions, as well as credit allocation from Parent Account Management teams and Credit Risk Management
Identify revenue opportunities, position certain products with clients and monitor billing and service queries, as well as correct mapping/marketing hierarchies in Citi Investment Strategies (CIS) to ensure revenues earned from all products are appropriately reflected
Maintain and ensure that portfolios have correct marketing levels and legal structure reported in the appropriate systems
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
2-5 years of relevant experience in relationship management/client facing position in the financial or in the service sector
Native Hungarian and fluent English knowledge
Consistently client focused and result oriented
Demonstrated information resourcefulness and a high level of attention to detail
Consistently demonstrate follow-up and organizational skills
Consistently demonstrate clear and concise written and verbal communication
Proven planning, negotiation and analytical skills
Consistently demonstrate a professional attitude
Capable to smoothly conduct client interactions, negotiations
Team player attitude to work effectively with internal and external counterparts
Bachelor's degree/University degree in finance or equivalent experience
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