Client Manager Job at Position2 (Bengaluru)

Client Account Manager

We are looking for a professional client service individual to join our Portfoli...

Location

United States , San Francisco

Salary:

67000.00 - 80000.00 USD / Year

Albourne

Expiration Date

Until further notice

Requirements

Bachelor’s degree from an accredited college/university required
Strong literacy in Microsoft Office
Proactive self-starter and proficient in time management & multi-tasking skills
Professional demeanor and strong interpersonal skills
Abide by the Client Group policies and procedures as well as the Albourne Group’s policies and procedures including but not limited to compliance and database filing
Attendance at company events as requested
Adherence to the Compliance Manual and other Albourne Policies and procedures

Job Responsibility

Act as the daily liaison between clients and Albourne to ensure the delivery of advisory services
Arrange for and participate in regular conference calls and face to face meetings between clients and Albourne analysts or external Investment Managers
Ensure client deliverables are prepared, reviewed and presented to clients in a timely and accurate manner, to meet deadlines imposed by management and clients. If circumstances hinder the ability to meet a deadline, effectively and proactively communicate this with management and clients
Ensure the internal database and knowledge management system are maintained with up to date information on the clients
Manage new client account set up and provide training of Albourne’s systems and tools to assigned clients through online and in person demonstrations
Monitor and maintain internal Albourne listings known as client due diligence requests, budgets, and client preferences
Actively participate in the planning and execution of Albourne Client Events as requested. Participate in the promotion and registration of such events
Work with the wider portfolio group to contribute ideas on how best to service clients based on an understanding of the client’s business
Gain in depth knowledge of the clients’ interests to identify cross selling opportunities in coordination with the marketing team
Partner with Portfolio Analysts to prepare portfolio, strategy, and fund level research for clients e.g. summarizing salient points from Albourne research pieces as requested by clients

What we offer

Comprehensive Compensation and Benefits Package
Fully paid Medical and Dental PPO
Fully paid Basic Life and AD&D
401k & FSA
Hybrid work schedule
Everyday Wellness, weekly yoga and fitness
30 days paid time off each year including Vacation and Holidays

Fulltime

Client Account Manager

We are looking for a professional client service individual to join our Portfoli...

Location

United States , Stamford

Salary:

60000.00 - 75000.00 USD / Year

Albourne

Expiration Date

Until further notice

Requirements

Bachelor’s degree from an accredited college/university required
Strong literacy in Microsoft Office
Proactive self-starter and proficient in time management & multi-tasking skills
Professional demeanor and strong interpersonal skills
Abide by the Client Group policies and procedures as well as the Albourne Group’s policies and procedures including but not limited to compliance and database filing
Attendance at company events as requested
Adherence to the Compliance Manual and other Albourne Policies and procedures

Job Responsibility

Act as the daily liaison between clients and Albourne to ensure the delivery of advisory services
Arrange for and participate in regular conference calls and face to face meetings between clients and Albourne analysts or external Investment Managers
Ensure client deliverables are prepared, reviewed and presented to clients in a timely and accurate manner, to meet deadlines imposed by management and clients. If circumstances hinder the ability to meet a deadline, effectively and proactively communicate this with management and clients
Ensure the internal database and knowledge management system are maintained with up to date information on the clients
Manage new client account set up and provide training of Albourne’s systems and tools to assigned clients through online and in person demonstrations
Monitor and maintain internal Albourne listings known as client due diligence requests, budgets, and client preferences
Actively participate in the planning and execution of Albourne Client Events as requested. Participate in the promotion and registration of such events
Work with the wider portfolio group to contribute ideas on how best to service clients based on an understanding of the client’s business
Gain in depth knowledge of the clients’ interests to identify cross selling opportunities in coordination with the marketing team
Partner with Portfolio Analysts to prepare portfolio, strategy, and fund level research for clients e.g. summarizing salient points from Albourne research pieces as requested by clients

What we offer

Comprehensive Compensation and Benefits Package
Fully paid Medical and Dental PPO
Fully paid Basic Life and AD&D
401k & FSA
Hybrid work schedule
Everyday Wellness, weekly yoga and fitness
Free Gym Membership near the office
30 days paid time off each year including Vacation and Holidays

Fulltime

Associate Manager, Client Success

The Associate Manager, leads and supports the Client Success team to deliver exc...

Location

Poland , Krakow

Salary:

11100.00 - 13800.00 PLN / Month

MyTennisLessons

Expiration Date

Until further notice

Requirements

2-5+ years of experience working in a managerial capacity in a support, sales/retention, or Customer Service role
1-3 years minimum experience working in the payment processing and/or software solutions industries
At least 1 year background/experience in portfolio management or processing/software leadership role where you were instrumental in developing processes and department protocols
2-3 years of experience and proficiency with Google Suite, Learning Management Systems such as Lessonly, and related software
Ability to translate your skills to other employees through training and mentoring
Must have excellent verbal and written communication skills to appropriately manage both internal and external partner relationships
Strong retention, marketing, leadership and interpersonal skills
Excellent verbal and written communication skills with strong marketing, sales, retention, or VIP portfolio management background
Thorough understanding of client success processes and department protocols within SpotOn ecosystem and potentially within a specific specialty success group like Integrations, Pricing, or Retention/Cancellations
Ability to moderate both small and large groups

Job Responsibility

Supervise and oversee client escalations to reduce wait time and offer all viable alternatives to clients to obtain BUY-IN
Balance day-to-day operations within the Client Success department while ensuring merchant concerns/escalations are given priority and addressed swiftly
Coaching on how to effectively manage high-level/complex merchant concerns using EQ
Respond to Team Leads or CSS/CSMs issues and/or high-level escalations requiring intervention promptly with all documentation, communication, reports uploaded to SFDC
Analysis of attrition for Client Success portfolios quarterly and yearly and churn and At Risk data
Maintain accurate records and document all service activities and discussions regarding department processes, personnel, or client escalations
Collaborate across all departments to address/resolve client needs and delegate as appropriate with proper oversight to ensure these items are completed
Become proficient / have extensive knowledge of all processes and guidelines for Client Success guidelines, practices, and protocols including product software and hardware offerings
Coordinate, collaborate and facilitate with all SpotOn departments to ensure merchant requests/concerns are handled timely and appropriately
Ensure team meets KPIs consistently and works collaboratively with department management to address disciplinary issues or prohibitive behavior who will work with HR on any formal actions required

What we offer

Fully paid private healthcare in LuxMed
Access to the Worksmile platform with a monthly top-up
Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week
New, modern, bright and comfortable office space in the city centre
A lot of free parking spots around the office
Access to the company’s library
Great working atmosphere
Chill out room with a PlayStation, table tennis, and mini gym
Free snacks and beverages in a kitchen
Company parties and social activities

Fulltime

Client Delivery Manager

The Client Delivery Manager is part of the Corporate Banking team responsible fo...

Location

Israel , Tel Aviv

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-3 years of Corporate Banking / front office client experience is mandatory
Demonstrate strong knowledge of the Israeli Banking industry, products, including an understanding of different industry types of clients
Proven experience in client portfolio management across various teams, managing smooth execution and implementing data management best practices
Excellent communication and collaboration skills, with the ability to interact effectively with internal and external clients and stakeholders
Written and verbal English and Hebrew communication as native
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Service all clients’ needs, with a special know how of Citi’s value proposition and local capabilities
Support senior Relationship Managers with client acquisition and build strong client relationship
Work with various functions in the Bank to offer clients solutions to help capture new business opportunities and manage smooth implementation processes in a timely manner
Identify client gaps and ensure Citi is best positioned to provide workable solutions for clients’ needs
Focus on issue resolution with respect to performance gaps with existing businesses as well as act as a central point of contact and acting as trusted advisor
Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, and Finance in order to ensure appropriate governance and control infrastructure

What we offer

Generous holiday allowance starting at 22 days
Private medical insurance packages
Employee Assistance Program

Fulltime

Client Services Manager

Reporting to the Director of Global Services, the role of Client Services Manage...

Location

Australia , Perth

Salary:

Not provided

Wenco (a Hitachi Construction Machinery...

Expiration Date

Until further notice

Requirements

5+ years’ experience with fleet management products on hardware and software applications
Ability to handle remote site installations, upgrades, and software support
8+ years’ technical supervisory experience of people and resources
Ability to do standard and custom system configurations for client’s sites within the Wenco product suite
Ability to develop a scope of work for all non-standard features (custom development) on existing and new client sites
Computer Technology background (Including exposure to Linux, Cisco, Database Administration, Business Systems Analysis, Microsoft Exchange, etc.)
Must be eligible to work in Australia
Bachelor's degree in Engineering, IT, Business, or relevant discipline

Job Responsibility

Drive operational excellence in the technical aspects of work performed to support clients
Manage installations, upgrades, and integrations, including autonomous haulage systems and Open Autonomy deployments
Lead and manage the regional Services team (and subcontractors as required)
Serve as the primary point of contact with clients
Plan resource allocation at least 3 months in advance
Develop project plans and schedule project goals, milestones, and deliverables
Travel to client sites globally as required
Take operational decisions and action/delegate a mutually acceptable plan to secure client satisfaction
Identify and communicate personnel, training, resourcing, technical, and client-related needs or issues
Conduct remote support and upgrade procedures

Fulltime

Client Manager

As Client Manager you will have direct management over the assistants, whilst re...

Location

United Kingdom , London

Salary:

Not provided

Talon

Expiration Date

Until further notice

Requirements

Extensive UK and International OOH planning experience and market knowledge, locally and globally
Exceptional commercial acumen
First class relationship management skills
with the ability to communicate across all levels, both internally and externally
Second language advantageous
Strong people management skills and the ability to maximise a team’s potential through ongoing motivation, evaluation and development
Fearless prioritiser
Proactive problem-solver
Confident communicator
Relationship builder

Job Responsibility

Understand the strategy and objectives of the account/s, using your knowledge and experience to deliver and add value
Build and develop OOH relationships with suppliers
and monitor the ongoing activities related to them
Manage multiple plans in multiple markets concurrently
Communicate accurate planning information and campaign statuses to senior internal stakeholders, clearly and promptly
Compile and maintain accurate budgets and forecasts for senior management
Negotiate contracts and close agreements to maximise profit
Resolve client and campaign issues quickly, as and when they arise
Help build, maintain and utilise planning tools
ensuring all data and information is up to date and that the wider team are equipped to assist

Client Engagement Manager

We are currently hiring a Client Engagement Manager (CEM) to manage our internat...

Location

Salary:

Not provided

Altitude Marketing

Expiration Date

Until further notice

Requirements

3–5+ years in account management/project leadership in a fast‑paced marketing, advertising, or related environment
Demonstrated ability to independently manage multiple high‑value accounts and set clear expectations
Proven, calm client‑communication skills across email, phone, video, and in‑person formats
Able to translate business goals into integrated marketing plans and scopes
facilitate strategy sessions and QBRs
Confident analyzing performance data and communicating insights simply
Excellent organization and prioritization
unwavering attention to detail and deadlines
Fluency with general marketing terminology and technologies
Commitment to continuous and independent learning

Job Responsibility

Be a High‑Performing Team Member: Attend team meetings and participate fully
model calm, positive, problem‑solving behavior
Read, sign, and follow all company SOPs
Seek and complete training to improve your skills
share what you learn in team knowledge share sessions
Participate in professional development as determined by your manager
Client Relations & Account Management: Build, foster, and maintain strong client–agency relationships
set and manage expectations to ensure satisfaction
Serve as the trusted primary point of contact for assigned client accounts
maintain consistent communication via email, phone, video, and in‑person as needed

Client Manager

As Client Manager you will have direct management over the Client Executive, whi...

Location

United Kingdom , London

Salary:

Not provided

Talon

Expiration Date

Until further notice

Requirements

Extensive UK & International OOH planning experience and market knowledge, local and global
Exceptional commercial acumen
First class relationship management skills
with the ability to communicate across all levels, internal and external
Second language is advantageous
Some people management experience is desirable

Job Responsibility

Understand the strategy and objectives of the account/s, using your knowledge and experience to deliver and add value
Build and develop OOH relationships with suppliers
and monitor the ongoing activities related to them
Manage multiple plans in multiple markets concurrently
Communicate accurate planning information and campaign statuses to senior internal stakeholders, clearly and promptly
Compile and maintain accurate budgets and forecasts for senior management
Negotiate contracts and close agreements to maximise profit
Resolve client and campaign issues quickly, as and when they arise
Help build, maintain and utilise planning tools
ensuring all data and information is up to date and that the wider team are equipped to assist

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Client Manager

Job Description

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