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As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas. You'll use our state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions that address their specific business requirements. You'll manage and grow relationships by leveraging strategic thinking and advanced planning skills, coordinating with our global network of offices to deliver exceptional client experiences. Your focus will include meeting revenue and margin targets while minimizing client churn and maximizing retention. By utilizing your extensive knowledge of the latest technology sales methods and trends, you will develop and implement account strategies. You'll work closely with key stakeholders to realize business opportunities, contribute to revenue growth, and support clients throughout their buying lifecycle. Your day will involve using tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts. You will analyze the client's situation, plan strategically, and navigate various geographies to drive sales engagement and meet quota targets. Acting as the first point of contact, you'll address client issues and ensure consistent client satisfaction. You will use your expertise to transform clients' needs into actionable solutions, helping them achieve their business goals with our services.
Job Responsibility:
Build and nurture relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas
Use our state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions that address their specific business requirements
Manage and grow relationships by leveraging strategic thinking and advanced planning skills, coordinating with our global network of offices to deliver exceptional client experiences
Focus on meeting revenue and margin targets while minimizing client churn and maximizing retention
Develop and implement account strategies using extensive knowledge of the latest technology sales methods and trends
Work closely with key stakeholders to realize business opportunities, contribute to revenue growth, and support clients throughout their buying lifecycle
Use tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts
Analyze the client's situation, plan strategically, and navigate various geographies to drive sales engagement and meet quota targets
Act as the first point of contact to address client issues and ensure consistent client satisfaction
Use expertise to transform clients' needs into actionable solutions, helping them achieve their business goals with our services.
Requirements:
Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements
Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth
Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends
Ability to identify and advance opportunities at assigned clients and prospects
Extensive experience in global partner management and sales environments, with a focus on business development
Proficiency in using Salesforce.com or other CrM platforms
Capability to drive alignment to a common vision across multiple stakeholders
A collaborative mindset and the ability to adapt communication styles for diverse audiences
Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals
A bachelor's degree or equivalent in business or a sales-related field.