Client Manager - Global Network Banking Job at Citi (Toronto)

Client Manager, Global Network Banking, Corporate Banking

Citi’s Banking franchise is organized around three lines of business: Investment...

Location

Hong Kong SAR , Hong Kong

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience with priority given to candidates with Coverage experience
Cantonese and Mandarin speaker preferred
Proven and progressive related lending/credit experience or equivalent product experience
Demonstrated credit skills, including a background in credit
Experience with large corporate clients, capital markets products, derivatives, credit, cash management, trade, finance and securities products preferred
Comprehensive knowledge of Corporate Banking business including related products, pertinent regulations and the lending and credit approval process
Consistently demonstrate clear and concise written and verbal communication
Demonstrated planning, negotiation, organizational and analytical skills
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Cultivate and maintain strong relationships with clients and internal partners
Oversee and enhance the overall client experience, including VoC management
Monitor business activity to identify new origination opportunities and drive revenue
Manage client credit requests aligned with policies and capital considerations
Liaise with PAMs for credit appetite and facilitate local approvals
Support IRAU and other units during Credit Annual Reviews and risk management
Own and track product delivery and client experience across all offerings
Coordinate the entire client onboarding journey, ensuring mandatory requirements are met
Manage specific product requirements and oversee documentation/contract negotiation
Manage and accelerate client issue resolutions and senior escalations

Fulltime

Global Network Banking - Client Manager

The Client Manager is a pivotal role focused on delivering a best-in-class clien...

Location

Netherlands , Amsterdam

Salary:

75200.00 - 112800.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

Ideally 5+ years of experience in client management or a related role within the financial services industry
Product knowledge and understanding of operational processes and KYC/AML regulatory requirements
Excellent organizational and time-management skills with the ability to manage multiple priorities and stakeholders simultaneously
Proven ability to resolve client issues, manage escalations, and improve processes
Strong communication and interpersonal skills, with a commitment to delivering a high level of client service and ability to develop and maintain strong client relationships
High level of accuracy and attention to detail in all aspects of work
Bachelor’s degree in Finance or a related field preferred

Job Responsibility

Maintain professional relationships with client representatives
Understand client drivers and support Subsidiary Account Managers, Regional Account Managers (RAMs) and Parent Account Managers (PAMs), as applicable, in origination activities
Identify and originate low-complexity opportunities
Actively contribute to business campaigns, including account planning, wallet sizing, and corridor or product initiatives
Manage credit requests in close coordination with various internal teams
Monitor credit lines and escalate exceptions
Own the end-to-end client onboarding experience, from initiating CRM requests to post-implementation follow-up
Oversee client documentation and facilitate client training to ensure a smooth transition
Serve as the primary point of contact for managing and resolving client escalations
Facilitate day-to-day operational flows and track client feedback

Fulltime

Client Manager, Global Network Banking (GNB), Taipei

The Client Manager, Global Network Banking (GNB) will be an integral part of a d...

Location

Taiwan , Taipei

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree in Finance, Economics, Business Administration, or a related field from an accredited institution
2-5 years of experience in banking or financial services, with exposure to corporate banking, relationship management, or credit analysis
Experience with multinational corporate clients and an understanding of global banking operations is highly desirable
Strong Analytical Skills
Excellent Communication Skills
Interpersonal Skills
Financial Acumen
Proficiency in MS Office
Team Player
Problem-Solving

Job Responsibility

Assist in managing a portfolio of GNB clients, fostering strong relationships and understanding their financial needs
Prepare client pitch books, proposals, and presentations for client meetings and reviews
Support senior bankers in identifying cross-sell opportunities for various banking products
Act as a point of contact for client queries and coordinate with internal stakeholders
Conduct in-depth financial analysis of client companies
Prepare credit proposals and annual reviews, assessing client creditworthiness and risk profiles
Monitor client financial performance and market trends
Assist in preparing financial models and projections
Collaborate with product partners to deliver tailored financial solutions
Ensure smooth onboarding of new clients and activation of new products/services

Fulltime

Client Manager, Global Network Banking (GNB), Taipei

The Client Manager, Global Network Banking (GNB) will be an integral part of a d...

Location

Taiwan , Taipei

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree in Finance, Economics, Business Administration, or a related field from an accredited institution
2-5 years of experience in banking or financial services, with exposure to corporate banking, relationship management, or credit analysis
Strong Analytical Skills
Excellent Communication Skills
Interpersonal Skills
Financial Acumen
Proficiency in MS Office
Team Player
Problem-Solving
Attention to Detail

Job Responsibility

Assist in managing a portfolio of GNB clients, fostering strong relationships and understanding their financial needs
Prepare client pitch books, proposals, and presentations for client meetings and reviews
Support senior bankers in identifying cross-sell opportunities for various banking products
Act as a point of contact for client queries and coordinate with internal stakeholders
Conduct in-depth financial analysis of client companies
Prepare credit proposals and annual reviews, assessing client creditworthiness and risk profiles
Monitor client financial performance and market trends
Assist in preparing financial models and projections
Collaborate with product partners to deliver tailored financial solutions
Ensure smooth onboarding of new clients and activation of new products/services

Fulltime

Client Manager, Assistant Vice President, Global Network Banking

An exciting opportunity is being offered for a highly motivated and client-focus...

Location

Turkey , Istanbul

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-5 years of experience
A bachelor’s degree in Business Administration, Economics, Finance, or a related discipline is required
Relevant experience within corporate banking, relationship management, client management, or financial services is preferred
Strong communication, coordination, and stakeholder management capabilities are expected
A proactive and commercially minded approach to client relationship management will be valued
Strong organizational skills and the ability to manage multiple priorities effectively are required
Analytical thinking, problem-solving abilities, and attention to detail are expected
Proficiency in Microsoft Office applications, particularly Excel and PowerPoint, is required
Fluency in English is required
Knowledge of corporate banking products and client servicing processes will be viewed favorably

Job Responsibility

Strategic client relationships will be supported in close coordination with Senior Relationship Managers
An individual portfolio of multinational clients will be managed on a day-to-day basis
Client inquiries, onboarding matters, documentation processes, and operational requests will be coordinated and followed through to completion
Strong working relationships will be maintained with internal product and support partners to ensure effective client service
Opportunities to strengthen client engagement and support revenue generation initiatives will be identified
Client activity, industry developments, and portfolio dynamics will be monitored and assessed on an ongoing basis
Meeting materials, portfolio reviews, pipeline updates, and management presentations will be prepared as required
Compliance with internal policies, regulatory requirements, and risk standards will be always maintained
Support will be provided for client meetings, business development initiatives, and strategic projects where required

Fulltime

Associate, Global Network Banking - Corporate Banking

Citi’s Banking franchise is organized around three lines of business: Investment...

Location

Australia , Sydney

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

At least 5 years' direct experience in a coverage or client sales within banking services industry
Demonstrated track record in growing revenues on a consistent basis
Understanding of banking products (loans, FX, derivatives, cash management, trade) and knowledge of Capital Markets and Corporate and Structured Finance products
Ability to work within a matrix organization and collaborate effectively with product partners and banking colleagues, locally, regionally and globally
Good understanding of financial statements including profit and loss statement and balance sheet
Proven and progressive related lending/credit experience or equivalent product experience
Demonstrated credit skills, including a background in credit
Experience with large corporate clients, capital markets products, derivatives, credit, cash management, trade, finance and securities products preferred
Knowledge of Corporate Banking business including related products, pertinent regulations and the lending and credit approval process
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Manage a portfolio of multinational client subsidiaries to originate and cross sell all Citi's products (including but not limited to cash management, trade, foreign exchange, capital markets, loans) with a view of expanding our local client wallet share in line with the global relationship client strategy
Generate revenue growth across all product groups in line with assigned goals by cross selling new products to existing clients, increasing revenue from existing products and new client acquisition
Within the Banking client base, assist in the identification, qualification. and wallet sizing of prospective clients for new business initiatives
Manage credit due diligence, credit excess, KYC and AML requirements against your designated client portfolio

Fulltime

Analyst, Global Network Banking

An opportunity is being offered for a motivated and detail-oriented individual t...

Location

Turkey , Istanbul

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

A bachelor's degree in Business Administration, Economics, Finance, Engineering, or a related discipline is required
Internship experience or up to 1 year of relevant experience within banking or financial services will be considered an advantage
Strong communication and interpersonal skills are expected
A proactive mindset and willingness to learn within a fast-paced environment are required
Strong organizational skills and attention to detail are expected
Analytical thinking and problem-solving capabilities will be valued
Proficiency in Microsoft Office applications, particularly Excel and PowerPoint, is required
Fluency in English is required
additional language skills will be considered an advantage

Job Responsibility

Support will be provided to Senior Relationship Managers
An individual portfolio of multinational clients will be managed on a day-to-day basis
Client requests, onboarding documentation, and administrative processes will be coordinated and followed up in a timely manner
Assistance will be provided in the preparation of client meeting materials, presentations, account plans, and internal reports.
Coordination with internal product and support teams will be maintained to support day-to-day client servicing activities
Client information, portfolio data, and pipeline updates will be monitored and maintained accurately
Support will be provided for client meetings, business development activities, and internal projects where required
Internal policies, compliance standards, and regulatory requirements will be observed and followed
Industry developments and client-related information will be monitored to support portfolio management activities

Fulltime

Senior Tech Audit Manager - Global Payment Network

Capital One is seeking an energetic, self-motivated Technology Senior Manager wi...

Location

United States , McLean; Chicago; Richmond; Plano; New York; Riverwoods; Charlotte

Salary:

182500.00 - 249900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or military experience
At least 7 years of experience in information technology (operations, software delivery, access management, microservices), information security (application security, network security, cyber security, data protection), information systems risk management, information systems auditing, or a combination within the banking or financial services industry
At least 4 years of experience leading a team to deliver initiatives, collection of work or a combination
At least 4 years of experience in managing audit engagements, project management or a combination
At least 4 years of experience in analyzing data extracts to identify trends, patterns, and anomalies, including 1 year of experience in test scripting or coding (writing, reviewing, or assessing)
At least 2 years of experience in cloud computing and controls (design, operation, risk management, or auditing)
At least 2 years experience of people management

Job Responsibility

Execute major components of audits, including critical technology functions, cloud-based infrastructure, emerging technology, cybersecurity, risk management, application, and third-party management, as well as lead small to medium size audits including integrated audits
Perform risk assessments of business units and technology operations, design and execute audit procedures to verify the effectiveness of existing controls, identify and define issues, review and analyze evidence, and document client processes and procedures
Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the business and critical technology functions
Establishes and maintains good client relations during engagements. Communicates or assists in communicating the results of some audit projects to management via written reports and oral presentations
Identify expectations of the client and take actions to support the client experience
Prepare clear, organized and complete documentation to support work performed
Self prioritize and effectively plan own work activities managing multiple priorities and tasks across the team to deliver quality results
Coordinate with others and proactively take on additional work
Deliver appropriate, succinct and organized information, tailoring communication style to audience
Effectively communicate information, issues and audit progress to teammates, clients and auditor-in-charge

What we offer

performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

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Client Manager - Global Network Banking

Job Description

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