Client Manager, Channel Sales

• Manages and grows relationships to drive wallet share across all solutions within business accounts in the Channel segment
• Minimizes churn and maximizes retention as well as uncover growth priorities within the segment
• Responsible for driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client
• Engages clients to address opportunities, provide possible recommendations to business solutions that can be delivery by the organization
• Generates demand by assisting clients to identify business technology enhancements in daily operations in line with their growth plan
• Builds relationships and displays an understanding of the client vertical/industry, business environment and strategy to identify current and future growth opportunities for the organization
• Influences and works closely with vendors to achieve desired positive results
• Uses company's sales tools and methodology to effectively manage territory, accounts, opportunities, pipelines and forecast
• Develops open and effective channels of communication in with all clients
• Encourages revenue growth by inspiring clients to additional value positive offerings
• Becomes the reliable point of contact for clients that is required to establish a strong business relationship
• Aims to achieve performance targets and exploits opportunities, whilst displaying notable positive client centric orientation
• Implements and/or aligns with business governance and compliance policies in own practice area to identify and manage risk exposure
• Monitors and controls financial governance and compliance to manage financial costs

• Bachelor's degree or equivalent in business or a sales related field
• Relevant vendor certifications would be advantageous
• Moderate level experience working as part of a sales team in a fast-paced environment
• Moderate level experience in a sales environment and/or customer service role
• Moderate level experience in the IT or professional services industry with a focus on business development and/or sales
• Moderate level experience with business to business and business to consumer sales techniques
• Moderate level experience negotiating with clients and vendors/partners
• Moderate level experience gained in a similar client manager role
• Moderate level experience working with Salesforce.com contact platform
• Some experience in marketing or advertising would be advantageous

Some experience in marketing or advertising would be advantageous