Client Management, HSBC

Client Management

HSBC

Location:
Korea

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Job Advert Details

Job Responsibility:

Collaborate with the CIB banking Client Servicing team to achieve overall team targets and objectives
Gather and analyze information from various sources to assist Relationship Managers and clients effectively including supporting RM's client portfolio update and revenue mapping
Communicate proactively with Relationship Managers and clients to facilitate credit-related documentation and ensure timely follow-up on outstanding items
Coordinate the onboarding of new business and products, conduct client due diligence renewals, and manage remediation projects
Support team member for achievement against targets for revenue generation, product alignment, customer satisfaction and cost containment
Work closely with Relationship Managers to ensure the timely completion of the Know Your Customer(KYC) process, credit related work, and end to end client exit management
Execute and assist in the approval of Low/Medium risk periodic review Client Due Diligence profile
Deal independently with e-mail or telephone enquiries from customers and liaise closely with other HSBC departments in answering / resolving customer queries / issues

Requirements:

Solid understanding of banking operations, products, and services
Excellent client servicing skills with the ability to prioritize completing demands
Ability to work independently but also as a team player, with highly developed interpersonal skills
Results-focused, with the capability to manage and prioritize multiple tasks in a fast-moving environment
Excellent analysis and problem solving skills, proficient in Microsoft Office, fluent verbal and written English & Korea
Relevant work experience supporting Relationship Managers or Sales teams in a financial institution (preferred)
Experience and knowledge related to bank products (Client Due Diligence, Global Market, Credit and Deposit) are preferred
A person for learning about client facing skills, client onboarding, and client due diligence knowledge

Additional Information:

Job Posted:
May 02, 2025

Expiration:
May 19, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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