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AwePlus is seeking junior-level Client Management Assistants to remotely help manage the clients' profiles in the company's systems and to provide expert service through written messages. The work and communication will be carried out in 100% written English. This is a contract-based and 100% remote position. You'll need to use your own device (computer) with a stable internet connection. Working hours: 8:00 AM - 5:00 PM (Mon-Fri, Indochina Time).
Job Responsibility:
Screening and replying to client's service inquiry emails
Converting information from incoming inquiries to the client management system
Categorizing client inquiries and directing messages to appropriate team members
Filing client profiles in the company client management system
Assisting organizing client profiles by priorities
Assisting in contract-signing and signed contract filing into the company database
Assisting other administrative and documentation tasks as requested by supervisors
Requirements:
Bachelor's degree
Excellent English writing and reading skills (IELTS 7.0 or above/equivalent)
Strong attention to details
Strong time management skills
Strong computer literacy, familiar with MS Office Suite
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