Client Lifecycle Management Analyst

• Maintain the quality of the CDD end to end process has been followed correctly for onboarding and existing to bank clients
• Perform controls related to PBRS CLM activities (Tax related control, static data changes etc.)
• Quality check a percentage of finalized cases depending on the risk rating
• Feedback of errors and common trends to CLM, Front Office teams and the Business
• Supporting the Quality Control Manager by organizing and running of group training sessions to enhance quality results
• Ensuring PBRSG CLM due diligence reviews are undertaken to the required quality and detail on a timely basis
• Recommending/undertaking further due diligence where required. Ensuring a conclusion is reached with regards to risk, additional due diligence
• Communicating effectively and ability to lead discussions regarding complex queries with Quality function, Compliance, RM or Front Office contacts
• Timely and accurate reporting of SME / Compliance related Management Information
• Providing support, training and coaching to the PBRS CLM Teams on interpretation of the guidance
• Undertaking reviews of extended due diligence to assess risk. Providing comments and helping the Specialists / Front office to escalate to frontline for agreement and approval
• Perform research via internal and external sources, gather and analyze documentation in accordance with local regulatory

• Working knowledge of Anti Money Laundering, regulatory compliance and controls within the banking and financial services industry
• Can-do and problem solving attitude
• At ease under pressure and demonstrating good resilience
• Strong teamwork initiative
• Good research and communication skills
• Ability to work professionally with all levels of staff and management
• Skilled IT user with a capacity to adapt to new or complex tools and use efficiently all usual software suit (Excel, Word, Access, Outlook, etc.)
• Flexible and accountable: Open (to different ideas and cultures), dependable (by doing the right thing and take personal accountability) and Connected (with our clients, providers, regulators and colleagues by demonstrating collaboration and respect)
• Minimum of a B.A. degree or relevant work experience
• Fluent in English and French both written and spoken
• International profile with practice in another countries and multi-cultural experience is a plus
• Due to immigration restrictions in Switzerland we will only be able to consider applications from Swiss or EU citizens or from candidates holding a valid Swiss work permit

International profile with practice in another countries and multi-cultural experience is a plus

• Access to development programmes, mentoring and coaching, as well as world-class training through HSBC University
• Health & meal allowance, public transport or (e-)bike allowance
• Days off for key events (weddings, moving house, adoption)
• A one-time marriage or registering of a 'Civil Partnership' grant
• One-time premium for birth or adoption, as 'gift' or 'voucher'
• 4 weeks’ paternity leave & 26 weeks’ maternity leave
• Emergency Childcare with the Red Cross, free of charges for HSBC employees
• Purchased holidays scheme, unpaid leave, sabbatical, Volunteering Leave
• Accident insurance (private coverage) paid by the Employer
• Attractive Pension Scheme
• Various sports and leisure activities organised by the employees for the employees
• The Bank offers to the employees and their family members specialised free, confidential service to help them deal with any personal problems – either at work or at home
• Unlimited telephone consultations services available 24/7
• Opportunities to work internationally