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Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.
Job Responsibility:
Starts with a conceptual idea or vision and then develops systems, processes and plans that are executable, realistic and results oriented
Aligns Insperity services with client needs through an understanding of business plans and small to medium size business operations from an owner’s perspective
Leads a team through a client/team meeting or planning process
Uses appropriate methods of dealing with human behavior in a variety of business circumstances
Oversees development and facilitation of client service strategy plan for client base
Develops and maintains relationship as trusted advisor with client owners, client appointed contacts or on-site supervisors
Executes level of care playbook through authentic and intentional delivery as a client advocate
Analyzes and recommends suggestions for client concerns and develops action plans for correction
Assists clients with obtaining and interpreting service information
Participates in prospect meetings with sales and service team members
Coordinates service delivery for multiple locations
Coordinates service delivery from multiple Insperity departments
Develops and maintains relationships with all Insperity departments
Assists various departments’ personnel with technical or complex issues encountered by the client owners, client appointed contacts, or on-site supervisor
Educates and encourages client usage of all technical applications and/or product offerings
Educates new team members on technical applications and/or product offerings used by Insperity
Requirements:
High School Diploma or equivalent is required
Bachelor's Degree is preferred
Three to five years of experience is required
What we offer:
Flexibility: Over 80% of Insperity’s jobs have flexibility
Career Growth: continuous learning programs, mentorship opportunities and ongoing training
Well-Being: generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours