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Client Liaison

United States, Nashville · Job Posted February 20, 2026
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Job Description

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Job Responsibility

  • Starts with a conceptual idea or vision and then develops systems, processes and plans that are executable, realistic and results oriented
  • Aligns Insperity services with client needs through an understanding of business plans and small to medium size business operations from an owner’s perspective
  • Leads a team through a client/team meeting or planning process
  • Uses appropriate methods of dealing with human behavior in a variety of business circumstances
  • Oversees development and facilitation of client service strategy plan for client base
  • Develops and maintains relationship as trusted advisor with client owners, client appointed contacts or on-site supervisors
  • Executes level of care playbook through authentic and intentional delivery as a client advocate
  • Analyzes and recommends suggestions for client concerns and develops action plans for correction
  • Assists clients with obtaining and interpreting service information
  • Participates in prospect meetings with sales and service team members
  • Coordinates service delivery for multiple locations
  • Coordinates service delivery from multiple Insperity departments
  • Develops and maintains relationships with all Insperity departments
  • Assists various departments’ personnel with technical or complex issues encountered by the client owners, client appointed contacts, or on-site supervisor
  • Educates and encourages client usage of all technical applications and/or product offerings
  • Educates new team members on technical applications and/or product offerings used by Insperity

Requirements

  • High School Diploma or equivalent is required
  • Bachelor's Degree is preferred
  • Three to five years of experience is required

What we offer

  • Flexibility: Over 80% of Insperity’s jobs have flexibility
  • Career Growth: continuous learning programs, mentorship opportunities and ongoing training
  • Well-Being: generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours

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