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We are seeking to hire a Client Liaison Associate Analyst to act as a key link between Fund Managers and Albourne’s client-facing teams. This role is responsible for managing ongoing communications, including email correspondence, updating fund statuses, and ensuring accurate and timely information flow from fund managers. A core part of the role involves using Albourne’s proprietary manager portal to streamline communication and maintain up-to-date, high-quality data on Private Markets funds, supporting the needs of both Albourne and its clients.
Job Responsibility
Monitoring communication to assigned Funds
Working with Portfolio Reporting analysts and other client-facing teams to understand key deliverables
Establishing data room/portal access with fund managers
Collaborating with the Asset Class Reporting analyst on data received from fund managers
Coordinating with fund managers on client requirements
Fostering knowledge transfer within the company by working with other investment analysts
Capturing relevant fund status updates to ensure client deliverables are met
Managing email communication across client requests
Coordinating dual fund requests across multiple client requirements
Managing and storing fund communication in the database, updating the status as needed
Conducting initial review of received data for accuracy
Maintaining tools and internal databases with up-to-date, clean, accurate, and current information (Fund Status, frequency, and Source)
Addressing managers’ queries about MoatSpace
Adhering to deadlines set by both management and clients
Participating in status update calls with clients and possibly investment teams
Maintaining extensive knowledge of the internal system and active testing
Maintaining relevant SharePoint pages and seeking optimal procedures
Requirements
Having a financial background will be regarded as an advantage.
Taking initiative and ownership, being proactive with a strong sense of responsibility.
Strong data entry and organization skills, with particular emphasis on detail.
Strong verbal and written communication skills.
Strong aptitude for learning and problem-solving. Self-starter.
Efficient in managing multiple tasks and meeting deadlines.
Ability to work effectively in a team environment.
Flexibility to adapt to changing business needs and environments.
Fluent in English and computer literate.
Attend company and function events upon request.
Regulatory registration (dependent on regional requirements).
Willingness to travel as required.
Comply with terms of Albourne's Compliance Manual.
Nice to have
Having a financial background
What we offer
Fully paid Medical and Dental Insurance for you and your dependents
Employee Assistance Program (EAP)
Provident fund Contribution
Yearly bonus dependent upon performance and company growth
Career growth and tools for ongoing learning and development
Annual bonus dependent upon performance and company growth
5 additional service recognition holidays in surplus to standard annual leave after 5 years of service