Client Liaison and Gallery Associate

• Organize pipeline management meetings with the GFA team to review sourcing initiatives and ongoing activity
• Support client requests related to property management, including consignments, pre- and post-sale administration, bid registration and execution, loan requests, transactional history, accounts, and valuations
• Coordinate and execute the pre-sale targeting strategy for global auctions
• Track and maintain pre-sale target lists, current and potential consignment lists, buyer and under-bidder results, and artist sourcing projects in collaboration with relevant specialists
• Monitor the consignment process before and after sales to ensure a seamless selling experience and high sell-through rates
• Maintain communication with departments such as Shipping, Client Accounts, Events, Sotheby’s Preferred, other specialist departments, and European and global salerooms to guarantee a smooth process and consistently high client service
• Demonstrate a thorough understanding of the Company’s domestic and international auction processes, as well as Private Sales, to communicate effectively with existing and potential clients
• Assist Specialists during client visits, valuations, and proposals
• Maintain and update accurate client lists for mailings, invitations, and general engagement
• Assist with the setting up of the gallery for exhibitions and events
• Assist with the organization of events in the gallery and off site as and when required
• Serve as the first point of contact for clients visiting Sotheby’s gallery, providing high-level information on exhibitions and ensuring exceptional service
• Represent the Company as a Brand Ambassador, creating a welcoming and hospitable environment for current and prospective clients
• Facilitate and enhance the in-person experience across all front-of-house spaces at Sotheby’s gallery
• Answer and direct incoming and outgoing communications, including phone calls, emails, and mail
• Assist clients with general inquiries using up-to-date knowledge of the Company’s international sale and exhibition calendars, special events, and departments
• Manage administrative procedures related to consignments destined for auction or private sales
• Set up new client accounts when necessary and coordinate with relevant parties to generate contracts
• Ensure timely opening and closing of the gallery
• Coordinate with Specialist and Non-Specialist departments to meet client needs effectively
• Maintain accurate records of ongoing consignments, liaise with the selling office on dates, lot numbers, and prices, and keep sellers informed
• Ensure the gallery is well presented at all times, and keep the master file, inventory, and events calendar consistently updated
• Follow the required front-of-house attire standards throughout working hours
• Post and park invoices using Concur
• Provide support to the Head of Offices in Switzerland with general office management tasks, including supplies, internal coordination, and ad hoc administrative requests
• Support occasional projects or initiatives as requested by the Head of Offices
• Assist with shipping and logistics as needed

• Extensive knowledge, passion, and commitment to the Art and Luxury fields locally and internationally
• Degree holder or equivalent (Art or Luxury-related master’s/bachelor’s preferable)
• Fluent in English and German mandatory
• French would be a plus
• Excellent interpersonal and communication skills, both written and oral, and a commitment to an exemplary level of client service
• Ability to work effectively individually and in a team, and in a cross-department organization
• Flexible approach to a wide range of tasks and proven ability to meet deadlines

French language skills