Client Information Security Manager (ISM) Job at NTT DATA (Plano)

Job Description

The NTT DATA Services Information Security Manager (ISM) oversees and coordinates the information security services that NTT DATA provides to the customer. This is an individual contributor role in which the ISM acts as a trusted information security partner with the customer and works collaboratively to understand, anticipate and recommend risk mitigation while promoting the overall information security protection for the customer’s information assets. ISM partners with the client to align information security with the customer’s business strategy, security policies and regulatory and compliance requirements resulting in increased protection and reduced risk. In this role, the ISM works with stakeholders and teams across the organization to help deliver information security services.

Job Responsibility

Ensure the delivery of information security services to the customer is in compliance with the contract and any applicable standards and regulatory requirements (e.g., PCI, SOX)
Collaborate with the client in the definition and implementation of information security policies, strategies, procedures and configurations in order to ensure confidentiality, integrity and availability of client’s environment and data
Participate with the customer in the strategic design process to translate security and business requirements into processes and systems
Evaluate new / emerging security products and technologies and make recommendations to customer leadership in regards to the security posture impact on the organization
Identify, review and recommend information security improvements as they relate to the achievement of the customer’s business goals and objectives
Manage and drive remediation efforts related to information security
remediation may be from incidents, penetration tests, vulnerability scans, internal/external audits and Critical Practice assessments
Identify information security weaknesses and/or gaps in the customer’s current operations and work with the customer to bring information security operations up to standards
Participate and represent IT Security in Delivery/Operational meetings
conduct an information security operational review meeting with account (e.g., Customer Delivery Executive) and customer (e.g., CISO) key stakeholders with topics including information security status and performance
Review service management reports to ensure tickets (i.e., incidents, problems, requests, changes) related to information security, are being acknowledged, worked and Service Level Agreements are being met
provide direction on ticket remediation and ensure remediation is complete
Conduct an ongoing security awareness program for NTT DATA personnel supporting the customer ensuring individuals understand and are compliant with the relevant information security obligations in support of the customer
program should address relevant security topics and adequately provide guidance on security policies and supporting documentation
Cultivate trusted partner relationships with account and customer
keep consistent and open dialogue to uncover issues, challenges, risks
Maintain an information security strategy (forward looking roadmap), for your customer, aligning services / portfolio components to the strategy

Requirements

12+ years of relevant experience
Strong knowledge of standards / regulations impacting information security (e.g., NIST, ISO, PCI)
Experience with information security internal & external audits, contract compliance, and quality initiatives
Significant experience in identifying and utilizing a global risk based management model.

Nice to have

At least one of the following certifications: CISSP, CISM, SSCP, CEH, or CSSLP
Undergraduate or graduate degree
Security/Consulting industry experience working in a customer facing role with customer security relationship management experience at the senior level
Familiarity with information security technologies and issues on multiple platforms
Experience working with network perimeter security technologies such as firewalls, intrusion detection/prevention systems and content filtering technologies
Working knowledge of security monitoring technologies and processes such as monitoring architectures, log aggregation, SOC/SIEM capabilities and Incident Response
Significant experience in application and integration of globally accepted security standards
Advanced knowledge of Information Technology and Infrastructure configurations that will protect systems from unauthorized access and software invasion

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Client Information Security Manager (ISM)

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