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Client Implementations Manager

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Austin, Texas

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

60300.00 - 132600.00 USD / Year

Job Description:

Implementation Managers are responsible for onboarding complex and customized new and/or existing clients joining CVS Caremark and/or strategic products. As an Implementation Manager you have end-to-end accountability for the overall implementation project. The role is client facing and responsibilities include establishment and management of client relationships during the onboarding process. In addition, responsibilities include development and management of overall project plans to drive project teams to specific milestones, risk assessment and mitigation, and effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes. You may be expected to mentor and help train other team members who join the team. As a manager you may be expected to support strategic initiatives for the organization or department.

Job Responsibility:

  • Onboarding complex and customized new and/or existing clients
  • Establishment and management of client relationships during the onboarding process
  • Development and management of overall project plans
  • Risk assessment and mitigation
  • Effectively collaborating with key internal and external stakeholders
  • Mentoring and helping train other team members
  • Supporting strategic initiatives for the organization or department

Requirements:

  • Project Management 4+ years
  • Microsoft Office Tools experience 4+ years
  • Client facing experience 4+ years
  • Demonstrated use of Project Management tools
  • Strong written and verbal communication

Nice to have:

  • PBM or Health Plan experience
  • Client implementation experience
What we offer:
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
August 09, 2025

Expiration:
September 26, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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