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Embark on a transformative journey as a Client Implementation Manager. At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions. Your role as a Client Implementation Manager sits at the center of our US FinTech growth aspiration—owning the safe, scalable delivery of multi-layered transaction banking and API led integrations for high value, regulated clients. As a senior implementation leader, you will shape how FinTech’s onboard, integrate, and go live at pace, while strengthening controls and accelerating revenue realization. This is your opportunity to design the future-state implementation model for a top-tier global bank and leave a lasting operational footprint.
Job Responsibility:
Delivery of client Product & channel implementation projects from inception through to agreed closure and handover to business-as-usual
Collaboration with internal and external stakeholders to identify and implement products/services that meet client requirements
Definition, agreement, and execution of project management plans that meet client and internal stakeholder needs, delivering projects in a proficient and controlled manner
Day-to-day co-ordination of implementation activities including regular communications with stakeholders and monitoring progress against plan
Identification, assessment and management of risks/issues that should they occur, will affect delivery of project objectives
Provision of subject matter expertise and support to clients and internal stakeholders throughout the implementation project lifecycle
Development and implementation of procedures and controls to mitigate risks and maintain operational efficiency
Development of reports on performance and communication of trends and other findings to senior leaders
Identification of industry trends support development of operational best practices and inform product/service development
Participation in projects and initiatives to improve client service/implementation efficiency and effectiveness
Requirements:
A deep knowledge of Cash Management and US payment schemes (ACH, Wires, RTP) and how clients operate these products
Demonstrate considerable end to end delivery guidance on highly detailed, multi workstream implementations with clear accountability for outcomes
The ability to translate technical concepts (APIs, host to host, SWIFT) into executable implementation strategies and client ready solutions
A highly developed risk and control mindset, with experience running audit ready governance, RAID, and go live controls
The ability to communicate with assurance at senior levels—providing crisp status, risk transparency, and clear strategy asks
Nice to have:
Experience designing and embedding scalable implementation models, playbooks, and standardized onboarding frameworks for regulated or high growth client segments
First hand exposure to API integration models, client back-office connectivity, and testing/readiness approaches for Direct to Client APIs
Ability to drive automation and digitization opportunities across onboarding, testing, and data capture to reduce cycle time and rework
Remarkable stakeholder management across Product, Operations, Technology, Risk, and external client teams
Comfort operating in an environment of growth and change, balancing speed to market with control and client experience