Client Handling Representative Job at Translation Empire (Rawalpindi)

New

Client Care Representative

Location

Australia , Carrara, Gold Coast

Salary:

Not provided

Animal Emergency Australia

Expiration Date

Until further notice

Requirements

Proven customer service experience with a focus on empathy and professionalism
Resilient, quick-thinking, and capable of thriving in a high-pressure environment
Veterinary industry experience or hospital experience (highly regarded)
Personal mode of transport (essential for shift work)
Flexible availability Monday to Sunday, including weekends, public holidays, evenings, nights and early mornings

Job Responsibility

Providing exceptional care to clients and pets, including triaging pets on arrival
Communicating updates about pets to clients and addressing their queries
Collaborating with the team regarding updates, patient needs, and financial details
Assisting clients with financial transactions and insurance claims
Managing cash handling and daily reconciliations
Performing administrative duties that support the clinic’s operations

What we offer

$34.24 casual hourly rate (increasing to $35.79 after training period) + shift penalties
Australia’s largest employee-owned veterinary group
Fitness passport
Pet well-being discount on treatments and products
Dedicated wellbeing committee for our employees (Mental health first aid certifications, flu vaccinations, podcasts, etc.)
Access to our Employee Assistance Program (psychology, nutrition, sleep)
The opportunity to transfer across the company to fulfil your further career aspirations (we promote and recruit from within)
Fully stocked snack cupboards and regular food deliveries
Work-life harmony with flexible roster structures and work arrangements

Client Care Representative

As a Client Care Representative (CCR), you will play a critical role as the prim...

Location

Australia , Underwood

Salary:

27.39 - 28.63 AUD / Hour

Animal Emergency Australia

Expiration Date

Until further notice

Requirements

Proven customer service experience with a focus on empathy and professionalism
Resilient, quick-thinking, and capable of thriving in a high-pressure environment
Personal mode of transport (essential for shift work)
Flexible availability Monday to Sunday, including weekends, public holidays, evenings, nights and early mornings

Job Responsibility

Providing exceptional care to clients and pets, including triaging pets on arrival
Communicating updates about pets to clients and addressing their queries
Collaborating with the team regarding updates, patient needs, and financial details
Assisting clients with financial transactions and insurance claims
Managing cash handling and daily reconciliations
Performing administrative duties that support the clinic’s operations

What we offer

$27.39 hourly rate (increasing to $28.63 after training period) + shift penalties
Australia’s largest employee-owned veterinary group
Fitness passport
Pet well-being discount on treatments and products
Dedicated wellbeing committee for our employees (Mental health first aid certifications, flu vaccinations, podcasts, etc.)
Access to our Employee Assistance Program (psychology, nutrition, sleep)
The opportunity to transfer across the company to fulfil your further career aspirations (we promote and recruit from within)
Fully stocked snack cupboards and regular food deliveries
Work-life harmony with flexible roster structures and work arrangements

Parttime

Client Care Representative

Our Client Care Representative role is the main connection between our clients a...

Location

Australia , Cannington

Salary:

28.50 - 29.80 AUD / Hour

Animal Emergency Australia

Expiration Date

Until further notice

Requirements

Customer service experience
High degree of resilience
Quick thinking and thrive in a fast-paced environment
Personal mode of transport (essential for shift work)
Flexible availability for shift work

Job Responsibility

Providing exceptional care to clients and pets including triaging pets on arrival
Communicating pet updates to clients and answering their queries
Collaborating with the broader team regarding updates, pet's needs and finance information
Assisting clients with finance and insurance claims
Cash handling and daily reconciliations
Adhoc administrative duties associated with running the front of the clinic

What we offer

Pet well-being discounts (including discounted treatment and products)
Gym discounts (Fitness Passport)
Hourly rate starting at $28.50 (increases to $29.80 after training period) + super + 17.5% Annual Leave loading
Lucrative shift penalties ($42-$75 per hour)
Refer a Friend program & rewards
Dedicated wellbeing committee for our employees (Mental health first aid certifications, flu vaccinations, podcasts, etc.)
Access to our Employee Assistance Program (psychology, nutrition, sleep)
The opportunity to transfer across the company to fulfil your further career aspirations
Collaborative and supportive team that will help to develop your career

Client Care Representative

Animal Emergency Service (AES) Underwood is a leading veterinary emergency clini...

Location

Australia , Underwood

Salary:

34.24 - 35.79 AUD / Hour

Animal Emergency Australia

Expiration Date

Until further notice

Requirements

Proven customer service experience with a focus on empathy and professionalism
Resilient, quick-thinking, and capable of thriving in a high-pressure environment
Veterinary industry experience or hospital experience (highly regarded)
Personal mode of transport (essential for shift work)
Flexible availability Monday to Sunday, including weekends, public holidays, evenings, nights and early mornings

Job Responsibility

Providing exceptional care to clients and pets, including triaging pets on arrival
Communicating updates about pets to clients and addressing their queries
Collaborating with the team regarding updates, patient needs, and financial details
Assisting clients with financial transactions and insurance claims
Managing cash handling and daily reconciliations
Performing administrative duties that support the clinic’s operations

What we offer

$34.24 casual hourly rate (increasing to $35.79 after training period) + shift penalties
Australia's largest employee-owned veterinary group
Fitness passport
Pet well-being discount on treatments and products
Dedicated wellbeing committee for our employees (Mental health first aid certifications, flu vaccinations, podcasts, etc.)
Access to our Employee Assistance Program (psychology, nutrition, sleep)
The opportunity to transfer across the company to fulfil your further career aspirations (we promote and recruit from within)
Fully stocked snack cupboards and regular food deliveries
Work-life harmony with flexible roster structures and work arrangements

Client Services Representative - Lab

The Laboratory Client Services Representative is responsible for working coopera...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED), or an equivalent combination of relevant education and experience
Six (6) months customer service experience required
Laboratory experience preferred
None required
Must have the ability to interact effectively and professionally with providers & patients
Knowledge of lab test and orders
Effective verbal and written communications, especially listening skills
Advanced computer skills
Must have the ability to multitask
Knowledge of office management best practices

Job Responsibility

Serves as an informational representative of clinical departments providing laboratory related information in response to patient and Clinical laboratory practices and inquiries
Consults with physicians with regard to test results, technical issues, etc.
Provides an efficient and efficacious liaison between testing departments, results, reference laboratories, and shipping departments
Researches, resolves and documents specimen or testing issues and communicates to customers as needed
Acts as resource for customers, providing test information, results, ordering instructions in HIS
Act as liaison with reference lab for all customer service issues
Ensures that patient’s specimen rejections, Quality Not Sufficient (QNS), and Duplicate Patient Record, are communicated to the client in a timely manner
Telephones STAT. ASAP, routine and critical test results, and other confidential information to authorized individuals
Handles incoming and outgoing telephone calls
exercises judgment as to urgency or other nature of calls and directs them to appropriate client or personnel

Parttime

Client Services Representative

We are looking for a dedicated Client Services Representative to join our team n...

Location

United States , Saddle Brook, New Jersey

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, preferably in a call center environment
Strong skills in managing inbound and outbound calls professionally and efficiently
Ability to handle documentation accurately and maintain organized records
Familiarity with issue tracking systems and their operational use
Excellent interpersonal and communication skills to interact effectively with clients and team members
Analytical skills to perform initial reviews of inquiries and escalate when necessary
Detail-oriented mindset with a focus on maintaining data accuracy and system integrity
Capacity to adapt to changing priorities and work collaboratively in a team environment

Job Responsibility

Research and respond to client inquiries, gathering necessary information and documentation to meet service needs and maintain compliance
Use the company's issue tracking system to review incoming requests, ensuring accurate coding and proper routing to relevant stakeholders
Monitor and maintain data integrity within the Artist Portal, ensuring royalty information interfaces correctly and user response times meet expectations
Conduct initial analysis of royalty-related inquiries, escalating complex issues to the Royalty Operations team as needed
Provide prompt and detail oriented assistance to clients, handling inbound and outbound calls efficiently
Document all client interactions and follow-ups thoroughly to support seamless communication and resolution
Collaborate with internal teams to ensure timely resolution of client issues and adherence to organizational processes
Stay updated on company policies and procedures to deliver consistent and accurate service
Identify opportunities for process improvement and contribute to enhancing the overall customer experience

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Client Service Representative

Deliver exceptional and professional customer service across all touchpoints, in...

Location

Jamaica , Kingston

Salary:

Not provided

Kingston Wharves Limited

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration or equivalent
Minimum of one (1) year experience in the Customer Service or Call Centre Operations
Strong knowledge of customer service principles, practices, and call center operations
Excellent verbal and written communication skills with the ability to handle high volumes of customer interactions professionally
Proficiency in using Customer Relationship Management (CRM) systems and other digital platforms for data entry and case management
Strong problem-solving and critical thinking skills to effectively resolve customer issues
Ability to multitask, prioritize, and manage time in a fast-paced, performance-driven environment
High attention to detail and accuracy in processing transactions and documenting customer interactions
Customer-focused mindset with resilience and adaptability in handling challenging situations
Proficient in Microsoft Office

Job Responsibility

Deliver exceptional customer service across in-person, phone, and digital channels by addressing inquiries, resolving issues, and promoting KWL’s services
Communicate professionally using strong verbal, written, and interpersonal skills while maintaining a customer-focused approach
Accurately process financial transactions, validate documents, and input data in alignment with company standards and procedures
Maintain up-to-date knowledge of products and services to provide accurate information and confidently handle customer queries
Log all customer interactions in the Customer Relationship Management (CRM) system and prepare relevant administrative reports
Meet or exceed performance targets, including service levels, accuracy, and customer satisfaction metrics
Adhere to data protection policies, maintain confidentiality, and escalate complex issues as needed while ensuring a seamless customer experience

Fulltime

Seasonal Client Service Representative

Cottingham and Butler is growing and we are adding Seasonal Client Service Repre...

Location

United States , Dubuque

Salary:

Not provided

Cottingham & Butler

Expiration Date

Until further notice

Requirements

outstanding communication and interpersonal skills
ability to handle and prioritize many different tasks
ability to work well under pressure
strong attention to detail

Job Responsibility

Ensure that client accounts are up to date so they can continue to operate
Build relationships with clients through friendly interaction, timely execution of requests, and close attention to detail
Consolidating and communicating important information by putting together reports

Select Country

Client Handling Representative

Job Description

Job Responsibility

Requirements

What we offer

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