Client Experience & Transformation Program Lead Job at Oliver James (Hong Kong)

Data & AI Transformation Lead Senior Vice President

We are seeking an exceptional Senior Vice President to serve as the senior techn...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years of progressive experience in technology, with a significant portion in senior technical leadership roles — and a continued, active hands-on involvement in software development
Java Expertise: Expert-level background in Java, including designing and building resilient, high-throughput distributed systems and microservices architectures. Must be comfortable writing and reviewing production code
Big Data Mastery: Deep, hands-on expertise in modern Big Data platforms using technologies such as Apache Spark, Kafka, Presto/Trino, and distributed data lakes or lakehouses
Transformation Track Record: Demonstrated success leading complex, multi-year legacy modernization and re-engineering programs from concept to production in a global enterprise environment
Change Leadership: A proven change agent with the ability to shift engineering culture, introduce modern practices, and bring teams along on a transformation journey
Leadership: Exceptional organizational leadership skills with experience managing and developing multiple teams of senior engineers, architects, and technical leads
Prompt Engineering & AI Tooling: Deep, practical experience with prompt engineering and hands-on use of AI-assisted development tools (e.g., GitHub Copilot, Claude, OpenAI Codex, Devin) to drive engineering productivity and code quality at scale
Financial Domain: Experience in financial services, particularly in trading systems, post-trade processing, sub-ledger accounting, or risk platforms
Cloud Platforms: Experience with public or private cloud platforms (AWS, GCP, Azure) and their associated data and compute services
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience

Job Responsibility

Be an active, hands-on contributor to the codebase — designing, building, and reviewing new Java microservices that replace legacy components
Lead the re-engineering of the existing Oasys codebase, breaking down monolithic structures and migrating business logic into a modern, event-driven microservices architecture
Establish and enforce application methodologies and standards for program analysis, design, coding, testing, and implementation across the engineering organization
Analyze complex business processes, system workflows, and industry standards to define solutions to high-level problems, particularly in the context of post-trade processing and financial accounting
Serve as the organization's champion and change agent for AI-assisted software development, driving the adoption of tools such as GitHub Copilot, Claude, OpenAI Codex, and Devin across the engineering team
Bring deep, practical expertise in prompt engineering and apply it to accelerate development workflows, improve code generation quality, and automate repetitive engineering tasks
Lead by example — demonstrating how AI tooling can be integrated into day-to-day development practices to meaningfully improve productivity and code quality
Lead the design and delivery of the new Oasys platform in parallel with the Sybase IQ exit, overseeing the build-out of high-throughput data pipelines, distributed data stores, and scalable data processing frameworks
Drive the integration of new systems and functions to meet strategic goals, deploy new capabilities, and continuously enhance processes
Utilize advanced knowledge of the Oasys system flows and a comprehensive understanding of multiple technology domains to achieve transformation milestones on time and at scale

Fulltime

AI Transformation Lead

We are looking for a visionary and results-driven AI Transformation Leader who w...

Location

European Union

Salary:

Not provided

Itransition

Expiration Date

Until further notice

Requirements

7+ years of experience in software engineering, technical leadership, or delivery roles (e.g. tech lead, engineering manager, solution lead, senior developer with leadership responsibilities)
Proven experience leading cross-functional transformation initiatives involving multiple teams (e.g., engineering, product, operations, data, risk, or business units)
Good understanding of AI/GenAI concepts (e.g. LLMs, RAG, AI assistants, automation use cases) and ability to apply them in business and process contexts
Track record of driving process redesign and standardization across teams to embed new technologies into existing workflows
Ability to translate AI opportunities into prioritized transformation roadmaps and execution plans aligned with business value
Experience working with engineering and platform teams to ensure AI capabilities are integrated into enterprise systems in a scalable and controlled way
Strong communication skills with ability to translate technical topics into clear, practical guidance for business and engineering teams
Experience supporting adoption of new tools, systems, or ways of working across teams
Comfortable operating across strategy and execution, but with primary focus on organizational change, not solution delivery
Ability to balance strategic thinking with practical execution

Job Responsibility

Conduct high-level assessments of client projects to identify where AI can drive the most value, and define clear, actionable opportunities for AI integration
Lead the end-to-end implementation of AI solutions, drawing on hands-on technical experience to ensure successful, production-ready deployments
Act as a trusted advisor on AI skill development: recommend relevant certifications, learning paths, and upskilling programs tailored to different roles and challenges
Design role‑based learning journeys and develop training materials (workshops, playbooks, guides) to empower teams and clients to become self‑sufficient in AI adoption
Identify and introduce AI tools that optimize day‑to‑day employee workflows, improving efficiency and reducing manual effort across business functions
Champion AI adoption as a practice pusher — establish and promote internal standards, frameworks, and best practices that enable teams to consistently deliver high‑impact AI projects
Keep pace with the rapidly evolving AI landscape — evaluate emerging tools, methodologies, and educational technologies, and proactively integrate relevant innovations into the practice

What we offer

Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota
Competitive compensation that depends on your qualification and skills
Career development system with clear skill qualifications
Flexible working hours aligned to your schedule
Options to work remotely
Corporate medical insurance covering services of private and public medical centers
English courses online
Corporate parties and events for employees and their children
Internal conferences, workshops and meetups for learning and experience sharing
Gym membership compensation

Fulltime

Product Management, EMEA Fund Accounting & Administration Transformation Lead (Director)

Shape your career with Citi in Dublin. By joining Citi, you will become part of ...

Location

Ireland , Dublin

Salary:

130000.00 - 230000.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

Fund Accounting & Administration Expertise – Proven experience across fund accounting, administration, and client servicing models
Leadership & People Management – Demonstrated ability to lead, develop, and scale high-performing teams across regions
Proven Transformation Ownership – Track record of leading end-to-end transformation initiatives with measurable outcomes (cost, efficiency, control, scalability, client experience)
Executive Communication & Influence – Ability to present, challenge, and influence senior leadership, clients, and cross-functional stakeholders
Technology & Data Fluency – Strong understanding of how to leverage technology, data architecture, and AI to facilitate operating models
Ownership Mindset & Accountability – Bias toward action with clear ownership of outcomes and delivering results

Job Responsibility

Drive the localization and implementation of global transformation strategies within EMEA, ensuring adherence to the Fund Accounting and Administration Design Principles
Act as the primary EMEA champion for Scale (leveraging vendor technology), Operating Model (enabling global consistency), Capabilities (developing proprietary differentiation), Client Experience (consistent reporting and oversight), and Data (single data model, AI integration)
Identify areas where differentiation truly matters to operations and clients, and lead execution to ensure the value from these differentiated capabilities is realized
Provide EMEA-specific insights to influence global strategy and product direction
Lead, mentor, and develop the Dublin-based product development team, fostering a high-performance, collaborative, and innovation-driven culture
Ensure effective capacity planning, resource allocation, and performance management for the regional team
Serve as the senior leader and escalation point for all transformation activities originating or impacting EMEA
Oversee the end-to-end delivery of complex transformation programs and projects within EMEA, ensuring timely, budget-compliant, and high-quality outcomes
Orchestrate the seamless integration and alignment of product, technology, and operations teams to drive unified transformation efforts
Manage interdependencies across various projects and global teams

What we offer

competitive base salary (which is annually reviewed)
hybrid working model (up to 2 days working at home per week)
additional benefits that support you (and your family) to be well, live well and save well

Fulltime

Transformation Lead

As the Director-level Head of the Transformation Office for Personal Banking & W...

Location

Singapore , Singapore

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Proven track record in leading large-scale cross-functional transformation programs from strategy through execution
Deep expertise in applying agile project management and change management practices to deliver complex initiatives on time and within scope
Strong strategic thinking and business acumen
Exceptional stakeholder management and influencing skills across functions, regions and seniority levels
Adept at breaking down silos and convening diverse teams into a unified 'team-of-teams' environment
Experience leading and developing high-performing teams with ability to manage mentor and inspire a group of project managers or analysts (approximately five direct reports)
Disciplined approach to program governance and risk management
Strong attention to detail in tracking progress and financial performance

Job Responsibility

Lead region's most critical cross-functional transformation programs focusing on client-centric innovation and tangible business outcomes
Drive execution excellence across complex initiatives using agile and hybrid delivery methods
Serve as Deputy to the PBWM Singapore COO to align Asia-wide transformation efforts with local strategic priorities
Lead a small high-performing team and foster a collaborative team-of-teams culture

Fulltime

Modernization Technology Business Lead Program Manager

Technology is looking for an experienced Program Manager/Business Analyst profes...

Location

Canada , Mississauga

Salary:

120800.00 - 170800.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

Experience within financial services/banking/consumer business domain
6+ years’ business Analyst / PM / Program Management experience
Experience of delivering products using agile development mythology techniques, working directly with developers/technical teams
Demonstrated evidence of analyzing and documenting complex business processes and system flows
Proficiency in Atlassian Suite such as JIRA, Confluence
Proficiency in Microsoft Applications: Word, PowerPoint, Excel, Access, Visio, Project
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Coordinate Program level delivery and manage risk and dependencies across a wider range of teams and stakeholders
Partner with the business and partner systems to understand strategies and identify underlying business needs, and with development, to propose and design technology solutions, transform them into clear business and design requirements, and collaborate with development to realize successful implementation
Business process design, improvement, primary and secondary research gathering and mapping customer journeys
Produce detailed use cases in Jira to guide the design and development of applications
Detail the technicalities of a project and create documentation and diagrams to represent this
Collaborate with technical and solution architects to define solutions
Negotiate and establish priorities with business and development managers
Engage and interact with internal & external clients during feedback sessions
Track all deliverables between partner systems & development teams and ensure timelines & milestones are met in all project phases – the ability to work across multiple functional areas is essential
Ensure PTS-W & JIRA artefacts are current

Fulltime

Digital Transformation Lead - Ships in Service

Join Bureau Veritas Marine & Offshore, a key player in maritime classification a...

Location

France , Courbevoie

Salary:

Not provided

Bureau Veritas Certification CZ, s.r.o.

Expiration Date

Until further notice

Requirements

Qualifications from a tertiary institution within a relevant field of engineering or physical science (minimum two (2) years program)
or Qualifications from a marine or nautical institution and relevant seagoing experience as a certificated ship officer
Proven experience in an Engineering or Survey Capacity with an IACS member Classification Society (field surveyor, Quality Manager or Operations Manager)
Solution-oriented, appetite for transforming operating models and digital technologies
Curious spirit, proactivity, open-mindedness
Excellent communication in English, bring people together and facilitate
Available for occasional travel in France and internationally

Job Responsibility

Develop and prioritise the digital roadmap for the Ships in Service activity
Identify opportunities for business improvements with new technologies and contribute to the definition of the asset model
Help sequence the transformation journey into agile steps (prototype → pilot → deployment)
Serve as a Subject Matter Expert to shape, validate and maintain the digital solutions
Prepare and lead user tests, facilitate validation workshops with selected networks office
Identify and launch pilot projects with selected countries/clients
Organise and lead workshops with digital project managers, operational & technical management, country and client representatives
Facilitate alignment of stakeholders and decision-making processes
Participate in defining the change-management strategy: network support, communication, promotion of usage

What we offer

Participate in varied, enriching, and stimulating international projects
Technical training and continuous professional development
Inclusive and equitable work environment
Commitment to gender equality
Support professional integration, access, and retention of people with disabilities

Fulltime

Senior ERP Transformation Lead

Crush your IT career goals. Get the guidance, resources, and connections you nee...

Location

Belgium , Brussels

Salary:

Not provided

RED Commerce - The Global SAP Solutions Provider

Expiration Date

Until further notice

Requirements

15+ years of ERP experience, preferably SAP, with strong exposure to other Tier-1 ERPs also acceptable
Proven track record in full-cycle ERP implementations for large, complex organizations
Demonstrated presales leadership, including leading discovery sessions, solution demos, and formal bid processes
Strong commercial awareness with experience closing high-value ERP transformation deals
Experience working within Big 4 or large consulting environments, familiar with structured methodologies and global delivery models
Ability to operate across presales and delivery, ensuring commercial commitments translate into successful execution
Strong strategic and stakeholder management skills, comfortable influencing senior executives
Entrepreneurial mindset with the ability to create and scale new offerings and propositions
Excellent communication, presentation, and negotiation skills
Strong understanding of ERP value drivers and transformation benefits

Job Responsibility

Lead end-to-end presales activities for large ERP transformation programs, including discovery workshops, solution design, demos, and RFI/RFP/RFO processes
Shape compelling value propositions and business cases aligned with client strategy and transformation objectives
Drive commercial success, closing large implementation deals and building long-term client relationships focused on value, not body-shopping
Collaborate closely with delivery leadership to ensure a seamless handover from proposal to execution
Provide program governance and oversight across multi-stream ERP implementations, ensuring quality, timelines, and risk mitigation
Engage confidently with C-level and senior stakeholders, aligning ERP strategy with business priorities and managing executive expectations
Develop new offerings, accelerators, and go-to-market propositions to differentiate in a competitive consulting landscape
Contribute to revenue growth, pipeline development, and strategic account expansion

Fulltime

Vice President, FB&R Accounting Transformation Lead

Vice President, FB&R Accounting Transformation Lead role at Citi Finance, respon...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8-10+ years of relevant experience, in financial services with a focus on product control, entity control, accounting, transformation and program delivery
Previous experience in the implementation and transformation of US GAAP, IFRS and Local GAAP Accounting rules
Understanding of accounting rules and standards for financial reporting
Knowledge of Oracle, SAP or similar ledger platforms including instrument sub-ledger capabilities (e.g. OFSAA, AHCS) and sub-ledger data, process and operational design
Ability to perform business analysis, write business requirements and present ideas to audiences at all levels
Organizationally savvy
understands systems, management processes, knows where to go for information and how to interpret
A strong track record in driving global change within a finance function, with significant experience in accounting transformation, process re-engineering, and process simplification is preferred
Franchise player: ability to operate both broad and deep, critical thinker, self-motivated
comfortable working with ambiguity

Job Responsibility

Support Product Owners/ Workstream leads in the successful execution of FB&R Instrument Sub-Ledger strategy and related workstreams, including operating model, process and controls
Work with existing Accounting and Sub-Ledger platforms to identify and define requirements, including key use cases and stories, for integration into program roadmap to decommission legacy capabilities and platforms
Partner with Accounting Transformation SVP & Director to coordinate alignment of Accounting Hub and Sub-Ledger functionality
Deliver the transformation of US GAAP, IFRS and Local GAAP Accounting through defining requirements and implementing multi-GAAP accounting rules
Drive the identification of data sources and data requirements to feed into the Accounting Hub and Sub-Ledger
Participate in testing, deployment of system modules and provide inputs to defining the future state service delivery and sustainment model
Participate in strategic ledger governance meetings and complete deliverables within Integrated Project Plan
Own workstream deliverables and manage intra- and inter-dependencies across business stakeholder groups
Build strong relationships with Program Office Leaders, Program Sponsors and Technology Leaders as well as stakeholders in other Citi-wide initiatives (Finance Data initiative, Consent Order), Product Control, Financial Control, and operational stakeholders (FRSS) to identify further transformation opportunities
Provide workstream level metrics and business cases including risk reduction and efficiency measures

What we offer

Access to telehealth options, health advocates, confidential counseling
Paid Parental Leave Policy
Programs and services for your physical and mental well-being
Resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future

Fulltime

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Client Experience & Transformation Program Lead

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