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Client Experience & Social Media Coordinator

United States, Glastonbury · Job Posted February 16, 2026
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Job Description

This position supports a travel advisory business by managing online communication and social media engagement related to travel planning services. The role focuses on creating a positive, informative experience for potential clients through helpful content and timely responses. Training is provided on travel planning processes, tools, and best practices for client support and messaging. This role is remote and flexible and supports a growing travel planning business by strengthening communication, trust, and consistency across digital channels rather than focusing on short-term marketing tactics.

Job Responsibility

  • sharing travel planning insights, destination information, and service-based content on social media platforms
  • responding to inquiries
  • assisting with early client conversations
  • helping maintain organized communication channels
  • supporting ongoing client communication by helping answer questions, clarify expectations, and assist with gathering trip details
  • ensuring clients feel supported from first contact through the planning phase

Requirements

  • comfort with social media platforms
  • written communication skills

Nice to have

prior experience in the travel industry

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