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Working in colaboration with the sales team and under the authority of the AP House Director, the Client Experience Coordiantor oversees the Hospitaity for the house and all the topics linked to Client Experience
In charge of the comunication with clients for the AP House
Managing daily schedule shipments of gifts and bithday presents
Level- up the quality of service in the AP House by reaching the Hospitality´s standard define by AP HQ
Defining an F&B offer for daily activity and event activation offer
Taking care of daily activation of the AP House as flowers, fragance and other amenities
Following the corresponding Budget
Requirements:
3 + years experience in hospitality reservations or a similar preferred
Strong motivational skills
Excellent written and spoken English, additional languages are a plus
Excellent Customer Care and teamwork skills
Ability to handle a complex, multifaceted role under preassure