Client Experience Coordinator Job at Sotheby's (Hong Kong)

Sr Client Coordinator

We are looking for an integrated Client Manager to join our Brand Experience tea...

Location

United States , Portland

Salary:

Not provided

SGK

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration, Marketing or related field
3+ years progressive project coordination experience
or equivalent combination of education and experience
Occasional travel either locally, nationally, and/or internationally may be required
High degree of proficiency in MS Office Suite, Outlook & Internet applications
Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
Solid understanding and application of mathematical concepts
Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment

Job Responsibility

Pitch to clients
Become the key client contact and an integral part of wider agency projects
Give direction to your account and maintain a clear strategy
Work to best support our core values and behaviors: be passionate, be creative, be collaborative, be sociable, be heard
Ensure best-in-class account handling and relationship development
Build knowledge and ability across the business to broaden skillsets and widen involvement in key accounts
Advise and create innovative, data-driven campaigns, content and collateral to improve brand performance
Manage and deliver multiple projects for various accounts to agreed scope, timings, budget, and quality
Work with internal teams to help define project scope, resource requirements and cost estimates for projects
Assist in brief writing, project planning to achieve client technical and business requirements

Fulltime

Client Coordinator

We’re looking for a Client Coordinator to join our team in Cleckheaton, working ...

Location

United Kingdom , Cleckheaton

Salary:

Not provided

SGK

Expiration Date

Until further notice

Requirements

Experience in project coordination, account support, artwork admin, or a similar role—preferably in packaging graphics, design, prepress, print, or related industries
Proficiency in MS Office Suite, Outlook, and general digital applications
Strong organisational, prioritisation, and problem-solving skills
Excellent verbal and written communication abilities
Strong attention to detail and comfort working with technical or numerical information
Ability to build positive working relationships with colleagues, clients, and external partners
Able to work independently as well as part of a team in a fast-paced, deadline-driven environment
Self-motivated, reliable, and committed to accuracy and timely delivery

Job Responsibility

Create, update, and manage project timelines and workback schedules, ensuring all tasks are logged and completed on time
Coordinate and prepare project briefs, gathering all necessary information and ensuring accuracy before passing to production teams
Support kick-off meetings and follow-up actions, ensuring project information flows smoothly between stakeholders
Assist with monitoring project activity and costs to keep work progressing efficiently
Build strong working relationships with clients, understanding expectations and ensuring brand, pharma, and technical requirements are captured and followed
Respond to day-to-day client queries, status requests, and information needs
Monitor production progress and help resolve basic issues to keep artwork projects moving
Provide general project administration support and assist with other duties as needed

Assistant Manager, Client Experience

Early in their career, this team member is bringing their natural skills of orga...

Location

United States , Kansas City

Salary:

Not provided

BarkleyOKRP

Expiration Date

Until further notice

Requirements

Bachelor’s degree from a four-year college or university preferred, or equivalent experience
Related agency experience and/or training preferred (can include prior internships)

Job Responsibility

Become familiar with Client products and tactical elements of the Client’s marketing plan and how they are applied
Immerse in client’s competitive set and be the “reporter” of key developments for the cross agency team
For small projects, field requests from client to ensure that requested modifications (e.g. creative changes) are documented, communicated and implemented
Capture notes in client meetings, prepare conference reports and maintain status reports when requested
Maintain paper or electronic files for promotional plan and budget, current product literature and all client information
Join in the briefing of creative projects and reviews for deeper understanding of the work and role it plays
Train in the Whole Brand Approach and understand how it is applied to the business
Work with creative and account team to develop job estimates
Embraces a diverse and inclusive environment where each team member feels they can bring their best self, be respected and seen
Assist CX team in coordinating and producing special projects/items

Client Experience Manager

As a Client Experience Manager (CXM) at Market My Market, you'll serve as the pr...

Location

Salary:

65000.00 - 75000.00 USD / Year

Market My Market

Expiration Date

Until further notice

Requirements

3+ years of client-facing experience in an agency setting with a focus on SEO, local SEO, and/or digital marketing
Proven track record of managing client relationships and driving client retention
Experience with organic SEO strategy development and execution
Strong understanding of Google Business Profile optimization and local search marketing
Experience analyzing SEO performance data and communicating insights to clients
Excellent verbal and written communication skills
Ability to build trust and rapport with clients quickly
Problem-solving skills and ability to navigate challenging client conversations
Strong organizational skills to manage multiple accounts simultaneously
Proficiency with tools such as Google Analytics, Google Search Console, Ahrefs, HubSpot, and project management software

Job Responsibility

Account Strategy: Develop and implement customized account strategies to help clients achieve their marketing goals, ensuring alignment with their business objectives
Upsells and Renewals: Identify opportunities for upselling additional services and secure contract renewals through consistent communication and value demonstration
Client Relationship Management: Act as the primary liaison between clients and internal teams, fostering trust and maintaining strong relationships
Client Event Representation: Attend client events, industry conferences, and meetings to strengthen partnerships and represent Market My Market
Portfolio Management: Oversee a portfolio of 20-40 clients, ensuring all deliverables are met and proactively addressing client concerns
Collaboration with CSMs: Work closely with CSMs to coordinate the execution of marketing activities, including content delivery, reporting, and project management
Performance Monitoring: Track and report on client performance metrics, ensuring campaigns deliver measurable results
Problem Solving: Address client challenges by coordinating with internal teams and presenting solutions to maintain satisfaction and retention
Strategic Consultation: Provide insights and recommendations based on client needs, market trends, and campaign performance
Client Experience: Create thoughtful client experiences and gifting that shows care for the client as an individual and investment in the relationship

What we offer

PTO: 2.25 weeks per year
Health insurance benefits
401(k) plan (after 1 year of employment)
Remote work opportunity

Fulltime

Client Experience & Reception Manager

Our client is a forward-thinking and dynamic and financial institution specialis...

Location

United Kingdom , City of London

Salary:

40000.00 - 45000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven extensive experience as a receptionist within a corporate or financial setting,in a leadership/management role
Outstanding Communication Skills: Strong verbal and written communication abilities
Organisational Skills: Exceptional multitasking and organisational skills, with an eye for detail
Positive Attitude: A naturally positive and personable individual, with the ability to handle challenges with professionalism and respect
Tech Savvy: Proficiency in MS Office software and systems technology

Job Responsibility

Greet clients and visitors with a warm, approachable, genuine, and friendly demeanour, ensuring they receive a 5* experience
Develop and maintain working relationships across all departments, the senior team as well as external stakeholders and contractors
Oversee the reception and executives meeting areas, ensuring the smooth running of daily operations
Manage appointments and meetings, coordinating with various departments
Manage and coordinate a number of meeting rooms and event spaces, quickly and efficiently
Handle incoming calls, emails, and inquiries, directing them to the appropriate team members with efficiency and professionalism
Manage any escalations from the senior management team and building management
Lead and mentor the reception team, building and developing a collaborative environment and promoting best practises

What we offer

Competitive benefits package, with healthcare benefits, gym membership, generous holiday and parental benefits, company socials and events

Fulltime

Client Relationship Coordinator / Administrator

As part of the Client Relations (Wealth Management) team, you will be responsibl...

Location

United Kingdom , Taunton

Salary:

24000.00 - 26500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in administration
Meticulous attention to detail and accuracy
Organised and self-motivated
Exceptional customer service skills with a flexible and adaptable approach
IT literate
Personable, presentable, and punctual
Excellent communication and interpersonal abilities

Job Responsibility

Efficiently handling all client enquiries
Preparing refreshments for client and company meetings
Proactively managing day-to-day administration tasks, including transacting cases onto the system and supporting consultants and clients throughout the application process
Liaising with providers to ensure seamless service delivery
Competently using various software packages for data entry and monitoring the company client database
Providing efficient client relations support through regular communication
Coordinating and implementing office procedures with the Head of Client Relations
Sorting and distributing incoming post and organising outgoing post
Booking meeting rooms and conference facilities as needed

What we offer

Generous Pension Scheme
30 Days Annual Leave, plus Bank Holidays, a day off for your birthday and an additional 2 extra days off for Christmas shutdown
Professional Growth Opportunities: Study support provided both financially and with time to study during the working day
Comprehensive Induction Programme
Annual Salary Review
Annual Bonus Scheme
Employee Assistance Program
Supportive Company Culture with Excellent Values
Modern, bright, open-plan, and luxurious offices
Impressive staff room and fully equipped gym with showers and changing room facilities

Fulltime

Client Services Coordinator

The Client Services Coordinator (CSC) is responsible for actively and effectivel...

Location

Salary:

Not provided

TC Delivers

Expiration Date

Until further notice

Requirements

College degree desirable but not required or a minimum two years customer service/job coordinating experience
Must be computer literate and able to learn a wide variety of office software programs
Familiar with Word, Excel, and other applications
Must possess good interpersonal and communication skills
Ability to develop alternate methods to resolve complex problems
Effective verbal and written communication skills
High quality standards
Must be detail and results oriented
Organized
Highly motivated, innovative and independent

Job Responsibility

Actively and effectively communicating with the production team, marketing team, clients, outside vendors, etc. to achieve successful completion of all sales orders and processing jobs
Liaison between our marketing team and production team
Evaluate the Sales Orders, Production Requirement Sheets and job Jackets for thoroughness
Place any job on hold due to incomplete Sales Orders, Production Requirement Sheets and Job Jackets
Interact and schedule work with all facets of our production team, with clients and outside vendors
Place outside purchases within TC Delivers protocol regarding mail list acquisition, commercial print, envelopes, paper, etc. for production jobs
Accept postage checks for upcoming work

Client Support Coordinator

As a Client Support Coordinator, you will play a crucial role in ensuring that c...

Location

United Kingdom , Exeter

Salary:

26000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in delivering excellent customer care, preferably in a bank / finance setting
Education A Levels or equivalent
Ability to provide a high level of client service
Strong numeracy, literacy, and computer skills
Knowledge of savings, banking, or financial services is desirable
Previous experience in a client-facing role within the financial sector preferred but not essential
Ability to work effectively within a team environment
Excellent verbal and written communication skills
Strong organisational and time management skills
Ability to maintain confidentiality and exercise discretion

Job Responsibility

Handle incoming calls and respond to internal and external client inquiries related to account balances, statements, and transactions
Obtain remitting details for processing and complete FX deal tickets as needed
Process internal transfers and ensure all payment process requirements are met
Address card-related queries, including activation requests, PIN reminders, and unauthorised card transactions
Handle client payment requests, ensuring adherence to company procedures
Provide support for Online Banking and Mobile App queries, password resets, and online payment verifications
Assist with cheque queries, stop cheque requests, and standing order and direct debit inquiries
Manage amendments to static data, including address changes
Process other requests such as audit letters and tax certificates
Maintain client records, ensuring efficient archiving and filing

What we offer

Competitive salary
Pension and holiday allowance
Private health cover
Discretionary bonuses
Progression opportunities

Fulltime

Client Experience Coordinator

Sotheby's

Location:
Hong Kong , Hong Kong

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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