Client Executive Job at NTT DATA (Dublin)

Client Executive

NTT DATA

Location:
Ireland , Dublin

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Client Executive role at NTT DATA involves managing client relationships and driving strategic growth initiatives. Candidates should have over 15 years of experience in account management and strategic planning, with a strong focus on client engagement at the senior executive level. The position requires excellent negotiation skills and a deep understanding of the client's business landscape. Responsibilities include managing client engagements, collaborating with delivery leaders, and ensuring client satisfaction. This role offers a competitive salary and opportunities for professional growth.

Job Responsibility:

Primary owner of the Client relationship, responsible for using all corporate resources to maximize the solutions that NTT DATA provides
Leads an organization in a matrix managed environment to deliver all initiatives within a Client engagement
Responsible for managing the full lifecycle of Client engagement(s) to include business consulting, strategic planning, growth, direction, marketing, sales, delivery, and profit and loss
Manages Client financials based upon business objectives and service level agreements while meeting revenue goals
Collaborates with Delivery Leaders who manage and coordinate tasks and resources to ensure that Client needs and contract requirements are satisfied
Responsible for providing appropriate deliverables to meet Client needs
Knows the Client's marketplace, competitive landscape, and financial and business drivers
Knows NTT DATA suite of offerings and collaborates with Consulting, Account Executive and other Sales Executives to formulate Client solutions that link multiple NTT business capabilities to a Client’s strategic direction
Expected to spend 75% of time focused on account growth and innovation, the remaining 25% split between directing account activities and Service Delivery
Overall ownership of assigned Client relationship(s)
Negotiates and owns the Client contract
Builds strong collaborative relationships with Consultants, Sales Executives, Technical Solution Specialists and others to maximize Client utilization of NTT DATA solutions and services, establishes and meets growth plans and targets
Builds and maintains advisory relationships with senior executive level Clients and Client influencers
Engages in all phases of selling and provides direction for delivery of Client solutions
Ensures positive Client experience and satisfaction as reflected by continuously improving NPS scores
Responsible for revenue and profit goals and effectively manages P&L across multiple deal structures
Directs the efforts of others in the achievement of the strategic and operational objectives of the group

Requirements:

15+ years of experience in Account management and Strategic planning
Experience creating account strategies based on deep understanding of Client’s business strategy, business agenda and strategic initiatives
Experience identifying, developing, and managing relationships at the senior executive and C Suite Levels
Demonstrate knowledge of both the business and personal factors that influence decisions at these levels
Demonstrate experience at utilizing industry, technology, and client knowledge to successfully position company to convey differentiating solutions to win business
Experience with global solutions and service delivery models
Strong negotiation skills

What we offer:

Competitive salary
Opportunities for professional growth

Additional Information:

Job Posted:
March 19, 2026

Work Type:

Hybrid work

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