Client Executive, Citi

Citi

Location:
United States, New York ▼
New Castle

Category:
Banking

Contract Type:
Employment contract

Salary:

129840.00 - 194760.00 USD / Year

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Job Description:

The Client Executive will be dedicated to a portfolio of North America Financial Institutions and Non-Bank Financial Institutions clients, with the overall objective to support their global and regional growth and to foster seamless delivery of the full suite of Treasury and Trade Solutions products. Through disciplined client calling, responsible for all aspects of the relationship with the customer within North America, including service provision, organic revenue growth and compliance and risk management.

Job Responsibility:

Revenue retention and regional incremental cross sell
Commercialization of new or enhanced TTS products and services
Partner with TTS Solution Sales Managers and Global Client Executives
Identify opportunities to increase client wallet penetration
Create regular relationship reviews analyzing profitability and opportunities
Input deals into CRM system ensuring smooth handoff to Onboarding partners
Work with partners to remove road blocks and accelerate revenue realization
Monitor deals post go-live to ensure client utilization
Be client advocate to ensure prompt issue resolution
Drive best in class client experience
Develop relationship across client's organization to achieve 'Trusted Adviser' status
Enhance collaboration across product and customer groups
Manage client's expectations and engage in difficult discussions
Strengthen client relationship working with product partners across TTS

Requirements:

6-10 years of relevant experience
Proactive and positive attitude
Disciplined, highly organized and self-motivated
Highly accurate worker with high level of attention to detail
Able to perform under pressure and work to deadlines
Results and service oriented
Very strong interpersonal skills
Excellent communication skills
Ability to manage and solve problems and conflicts
Strong leadership and influence skills
Respect for Compliance and Controls
Bachelor's degree/University degree or equivalent experience
Master's degree preferred

Nice to have:

Master's degree
Experience working within a cross-regional team
Understanding of North America financial markets, banking & payment industry and regulatory environment
Knowledge of competition in TTS Sales organization

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
October 07, 2025

Expiration:
October 10, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Client Executive