Client Executive II Job at NTT DATA (New York)

Client Executive II

We are currently seeking a Client Executive II to join our team in New Jersey, N...

Location

United States , New Jersey

Salary:

146250.00 - 243750.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

12+ years of IT Services or Consulting experience across infrastructure, cloud, applications, and security
7+ years of account leadership experience managing complex client engagements and financial performance
5+ years of domain expertise in the Banking or Financial Services industry
Strong executive presence and consultative selling skills with proven experience engaging C‑suite leaders
Knowledge of digital transformation strategies, including data modernization, cloud migration, and technology integration

Job Responsibility

Serve as a strategic advisor and enterprise partner to banking clients, driving measurable business outcomes through IT and digital solutions
Lead account growth strategies, achieving revenue and profit targets through consultative engagement and relationship development
Manage multi‑million‑dollar portfolios, including forecasting, account planning, and full P&L ownership
Build and maintain senior‑level relationships across client organizations to understand evolving business and technological needs
Lead cross‑functional teams—including consultants, architects, and delivery experts—to design and deliver value‑based solutions
Use deep banking industry knowledge to drive conversations around modernization, innovation, operations, and customer experience
Collaborate with internal and external partners to develop tailored proposals and solution strategies
Apply industry best practices related to delivery governance, including scorecards, SLAs, KPIs, and performance metrics

What we offer

medical, dental, and vision insurance
flexible spending or health savings account
life and AD&D insurance
short- and long-term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally-required benefits
incentive compensation based on individual and/or company performance

Fulltime

Client Executive II

The Client Executive is accountable for the P&L, revenue growth, and client sati...

Location

United States , Dallas

Salary:

144000.00 - 244000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 12 years of relevant experience or equivalent combination of education and work experience
Minimum of 8 years of experience in Client Management, w/ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
Undergraduate degree or equivalent combination of education and work experience

Job Responsibility

Excel at Client Management, with the ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
Understand our competitors, their client sponsors, their agendas, and counter strategies to displace them
Navigate large, complex, geographically dispersed organizations at C-level
Create success with P&L of $10 million+ w/financial management capabilities, including strong forecasting ability and growth strategies
Create deals that align with the interests and business objectives of the client and can take a deal from initiation to close
Create awareness and interest in NTT DATA Services and develop strategic account plans
Develop and use collaborative relationships to facilitate the creation of new, marketable, solutions and offerings

What we offer

Medical insurance
Dental insurance
Vision insurance
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match

Fulltime

Client Executive II

We are currently seeking a Client Executive II to join our team in Milwaukee, Wi...

Location

United States , Milwaukee

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 8 years of experience in building, managing, and measuring a full cycle, virtual/geographically dispersed sales organization with annual TCV in excess of $25M
Minimum of 8 years in Manufacturing industry with knowledge of business drivers (Revenue generation, Margin Levers, Cost Levers, and trends)
Minimum of 8 years of experience selling NTT Data-type solutions and IT services to Manufacturing clients
Minimum of 8 years of experience in Client Management, w/ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
5 years selling IT servcies into the CPG and Manufacturing vertical

Job Responsibility

Build, manage, and measure a full cycle, virtual/geographically dispersed sales organization with annual TCV over ~$25M and promote an entrepreneurial environment focused on increasing market share and continued brand recognition and drive go-to-market sales approaches for various Manufacturing-specific offerings
Be a Manufacturing industry expert with knowledge of business drivers (Revenue generation, Margin Levers, Cost Levers, and trends)
Excel at Client Management, with the ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
Understand our competitors, their client sponsors, their agendas, and counter strategies to displace them
Navigate large, complex, geographically dispersed organizations at C-level
Create success with P&L of ~$25M with financial management capabilities, including strong forecasting ability and growth strategies
Create deals that align with the interests and business objectives of the client and have the ability to take a deal from structured to close
Create awareness and interest in NTT DATA Services, develop regional account planning efforts and strategic account plan
Develop and use collaborative relationships to facilitate the creation of new, marketable, solutions and offerings

What we offer

medical insurance
dental insurance
vision insurance
employer contribution
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match

Fulltime

Cde Ii - Client Delivery Executive

We are currently seeking a CDE II - Client Delivery Executive to join our team i...

Location

United States , San Francisco

Salary:

250000.00 - 290000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity
5+ years of experience working in the HiTech Industry with HiTech customers
8+ years of experience in transitioning and managing Application, Public/Private Cloud, Infrastructure, Security, Workspace and Consulting services
8+ years of experience managing a highly leveraged service environment
Digital Transformation experience leveraging AI to refine knowledge insights
Strong knowledge of and experience with ITIL Service Framework v4
Experience in IT support and production escalations, including incident response and change lifecycles
Excellent verbal and written communication skills
Ability to work across multiple time zones
Extensive experience with ServiceNow

Job Responsibility

Accountable for end-to-end delivery of NTT DATA services for a specific client
Ensure adherence to contractual commitments
Monitor delivery quality and client satisfaction through direct interactions with key stakeholders
Develop and maintain Crisis Management/Disaster Plans
Implement project mitigation plans for yellow or red deliverables
Conduct Customer Governance meetings
Manage Outage/Escalation/Missed SLA incidents
Implement and execute automation and efficiency programs
Drive client improvement plans to enhance satisfaction
Utilize automation for repetitive tasks to boost performance and service quality

What we offer

medical, dental, and vision insurance with an employer contribution
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match

Fulltime

Client Delivery Executive II

The Customer Delivery Executive (CDE) is accountable for end-to-end service deli...

Location

United States , New York

Salary:

121126.00 - 269000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

12+ years of experience in IT service delivery, managed services, or client-facing delivery roles
5+ years in leadership or managerial roles overseeing cross-functional or multi-tower teams
Proven experience managing end-to-end service delivery in complex, enterprise environments

Job Responsibility

Ticket Management and meeting SLAs
Reporting, Budgeting, Cost management and Invoicing
Weekly, Monthly and Quarterly reviews with the Customer
Staffing / Resource Management
Address Customer escalations
Manage all Service / Practice domains
Establish and maintain positive client relationships
Managing programs, projects, and providing direction and guidance
Support New Business Opportunities
Provides direction and guidance for administration and results for multiple departments within a function or work area

What we offer

medical, dental, and vision insurance with an employer contribution
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally-required benefits

Client Delivery Executive II

We are currently seeking a Client Delivery Executive II to join our team in Atla...

Location

United States , Atlanta

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

10+ years in a technology services and solutions
10+ years' experience with direct client relationships
Multiple years of relevant experience in Service delivery management/as Client Delivery Executive (or similar role)
Several years of experience in client management
Ability to lead and influence across large, cross-functional, and global team
Experience in project and program management
Prior experience in the Infrastructure Services area
Advanced experience with project and program financial management, budgeting, cost management
Experience defining and negotiating contract terms
Ability to communicate clearly and present to senior leadership

Job Responsibility

Oversees a team that delivers contracted IT services to clients
Leads the development and implementation of delivery strategies of various IT solutions to clients
Accountable for ensuring quality, timing and financial delivery objectives are met by team
Identifies opportunities for account growth and innovation
Proactively identifies potential issues and drives resolution to avoid client impact and facilitate continuous improvement
Builds and sustains effective communications with all stakeholders and cross-functional teams in an effort to maximize the client experience
Develops and maintains strong relationships with client's leadership team

Fulltime

Client Delivery Executive II

We are currently seeking a CDE - Client Delivery Executive II to join our team i...

Location

United States , Chicago

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity
5+ years of experience working in the Manufacturing, Banking, Commercial or Healthcare Industries with customers
8+ years of experience in transitioning and managing Application, Public/Private Cloud, Infrastructure, Security, Workspace and Consulting services
8+ years of experience managing a highly leveraged service environment

Job Responsibility

Operations: Accountable for end-to-end delivery of NTT DATA services for a specific client
Ensure adherence to contractual commitments
Monitor delivery quality and client satisfaction through direct interactions with key stakeholders
Develop and maintain Crisis Management/Disaster Plans
Implement project mitigation plans for yellow or red deliverables
Conduct Customer Governance meetings
Manage Outage/Escalation/Missed SLA incidents
Implement and execute automation and efficiency programs
Drive client improvement plans to enhance satisfaction
Utilize automation for repetitive tasks to boost performance and service quality

Fulltime

Client Delivery Executive II

We are currently seeking a Client Delivery Executive II to join our team in Detr...

Location

United States , Detroit

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity
5+ years of experience working in the Manufacturing, Banking, Commercial or Healthcare Industries with customers
8+ years of experience in transitioning and managing Application, Public/Private Cloud, Infrastructure, Security, Workspace and Consulting services
8+ years of experience managing a highly leveraged service environment

Job Responsibility

Accountable for end-to-end delivery of NTT DATA services for a specific client
Ensure adherence to contractual commitments
Monitor delivery quality and client satisfaction through direct interactions with key stakeholders
Develop and maintain Crisis Management/Disaster Plans
Implement project mitigation plans for yellow or red deliverables
Conduct Customer Governance meetings
Manage Outage/Escalation/Missed SLA incidents
Implement and execute automation and efficiency programs
Drive client improvement plans to enhance satisfaction
Utilize automation for repetitive tasks to boost performance and service quality

Fulltime

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Client Executive II

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Client Executive II

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