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The Client Executive is accountable for the P&L, revenue growth, and client satisfaction of all assigned accounts. As the leader of their assigned accounts, the Client Executive is responsible for defining and executing growth strategy, revenue forecasting, achieving all financial targets, service excellence, and overall client satisfaction, with indirect team members overseeing the delivery of complex, multi-disciplinary solutions. This position requires an understanding of diverse solution offerings as well as management of a diverse application and infrastructure portfolio, leveraging a remote onsite/offshore model, and the ability to interface with executives on multiple levels.
Job Responsibility
Excel at Client Management, with the ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
Understand our competitors, their client sponsors, their agendas, and counter strategies to displace them
Navigate large, complex, geographically dispersed organizations at C-level
Create success with P&L of $10 million+ w/financial management capabilities, including strong forecasting ability and growth strategies
Create deals that align with the interests and business objectives of the client and can take a deal from initiation to close
Create awareness and interest in NTT DATA Services and develop strategic account plans
Develop and use collaborative relationships to facilitate the creation of new, marketable, solutions and offerings
Requirements
Minimum of 12 years of relevant experience or equivalent combination of education and work experience
Minimum of 8 years of experience in Client Management, w/ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
Undergraduate degree or equivalent combination of education and work experience
Nice to have
Graduate degree preferred
What we offer
Medical insurance
Dental insurance
Vision insurance
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match