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Client Executive, Evolve- Luxury Brands

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Talon

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Location:
United Kingdom , London

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Category:
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Contract Type:
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Salary:

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Job Description:

As Client Executive, you will have an important role in providing support to the Client Manager. You will immerse yourself in the OOH world, learning quickly and honing your skills and knowledge of the industry. Your role will be crucial in the handling of a retained luxury brand client account.

Job Responsibility:

  • Work closely with the Client Manager on planning for this luxury brand account
  • and all activities relating to its management, development and the associated media plans
  • Be the first point of contact for incoming requests from the client and support the team accordingly
  • Support the Client Manager with planning, PCAs and competitive reviews
  • Produce proposals, presentations and rationale decks alongside the Client Manager, in response to the client’s briefs
  • Undertake all campaign administration in an accurate and timely manner
  • Communicate accurate planning information and campaign statuses to clients, clearly and promptly
  • Constantly monitor client satisfaction and ensure a high level of customer service internally
  • Resolve or escalate client/campaign issues quickly, as and when they arise
  • Conduct market research to help identify new business opportunities
  • Help to populate and utilise planning and buying tools
  • Grow industry knowledge and accelerate professional development by attending relevant trainings
  • Build and maintain strong, long-lasting client relationships and the position of a trusted advisor
  • Attend all media owner presentations, where possible
  • Undertake additional and ad hoc duties as requested

Requirements:

  • 1-2 years’ experience in the media industry
  • Highly organised, with an eye for accuracy and detail
  • Excellent verbal and written communication skills
  • Working knowledge of Microsoft Excel and PowerPoint
  • Professional and positive attitude
  • Team-orientated
  • Calm and assertive in times of conflict or high pressure
  • Curious and ambitious
  • Strong interest in media/advertising (OOH in particular)
  • Fearless prioritiser
  • Proactive problem-solver
  • Confident communicator
  • Decisive under pressure
  • Empathy in action
  • Relationship builder
  • Discreet and dependable
  • Team player with heart
  • Digitally savvy
  • Organisational ninja
  • Detail-obsessed
  • Strategic thinker

Additional Information:

Job Posted:
December 12, 2025

Work Type:
Hybrid work
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